The staff is great!! They work together especially when they get busy. Even when they're really busy they are friendly and work really hard. I use this location regularly.
Keystin
The girl on the headset yesterday was rude and short, and then had an attitude at the window because she messed up handing out drinks to the right people.
Paige Moody
I placed a coffee order 15 minutes in advance but it wasn't ready upon arrival. One staff member was also quite impolite. Also always behind
Amy Spaulding
Brand new, they are trying hard!
Lynn Simonds
Can't rank much about it. Had such a small selection of donuts, didn't bother ordering anything.
Ariel Baddie
It the worst place to go there a male manger name Kieth that was so inappropriate me and my daughter was getting some donuts and coffee and he was standing next to no smoking sign outside and my 12 little girl she some time get missing for a 16yr old because she much taller then most girls her age but she gone to the car to grab my phone and he stop her and ask her if she want a job there and she said no thanks sir then he said oh come on a pretty young girl don’t want a job here she then said no again then he said why do you look so scared I just thought you would be up to it I have young girls working here all the time she when quickly grab my phone and and came back and when she did she look so scared i payed and left but after getting in the car it felt like someone was watching us and when I look it was the same guy just looking into the car by the way no one was wearing gloves
Kyle Selmer
Food is great, the manager is extremely rude.
Fern an Thatcher Nana
Excellent service.
Brian Manning
Hands down the worst DD in Springfield. They get your order wrong, multiple times, then argue with you about what you ordered...and still get it wrong. Belligerent and slow. Never again.
Atmosphere: 1
Food: 2
Service: 1
Jessica Getty
I prefer this Dunkin to the other one in town. Everything is always made the way we want it and they are always very nice. Even when they are super, super busy with all the different ways they take orders they are still helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
I was served but the most kind hearted woman named Jen Stocker. She’s a hard worker and made the environment super welcoming. I’m a happy customer
Atmosphere: 5
Food: 5
Service: 5
Mason Kaehler
Very quick , and cheerful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Deb Belisle
Ordered ice tea at drive thru. Drove to window. Ice Tea done and on counter by register. Sat at window 4 minutes. Staff walking back and forth by window. Never responded or acknowledged. So we drove off and went to the Ascutney Dunkin.
Service: 1
Angela Kelley
What can you say about Dunkin!? It isn't fancy or professional, but we love it!
The staff is great!! They work together especially when they get busy. Even when they're really busy they are friendly and work really hard. I use this location regularly.
The girl on the headset yesterday was rude and short, and then had an attitude at the window because she messed up handing out drinks to the right people.
I placed a coffee order 15 minutes in advance but it wasn't ready upon arrival. One staff member was also quite impolite. Also always behind
Brand new, they are trying hard!
Can't rank much about it. Had such a small selection of donuts, didn't bother ordering anything.
It the worst place to go there a male manger name Kieth that was so inappropriate me and my daughter was getting some donuts and coffee and he was standing next to no smoking sign outside and my 12 little girl she some time get missing for a 16yr old because she much taller then most girls her age but she gone to the car to grab my phone and he stop her and ask her if she want a job there and she said no thanks sir then he said oh come on a pretty young girl don’t want a job here she then said no again then he said why do you look so scared I just thought you would be up to it I have young girls working here all the time she when quickly grab my phone and and came back and when she did she look so scared i payed and left but after getting in the car it felt like someone was watching us and when I look it was the same guy just looking into the car by the way no one was wearing gloves
Food is great, the manager is extremely rude.
Excellent service.
Hands down the worst DD in Springfield. They get your order wrong, multiple times, then argue with you about what you ordered...and still get it wrong. Belligerent and slow. Never again.
Atmosphere: 1
Food: 2
Service: 1
I prefer this Dunkin to the other one in town. Everything is always made the way we want it and they are always very nice. Even when they are super, super busy with all the different ways they take orders they are still helpful and kind.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wake-Up Wrap - Bacon Egg and Cheese
Restaurantji Recommends
I was served but the most kind hearted woman named Jen Stocker. She’s a hard worker and made the environment super welcoming. I’m a happy customer
Atmosphere: 5
Food: 5
Service: 5
Very quick , and cheerful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Ordered ice tea at drive thru. Drove to window. Ice Tea done and on counter by register. Sat at window 4 minutes. Staff walking back and forth by window. Never responded or acknowledged. So we drove off and went to the Ascutney Dunkin.
Service: 1
What can you say about Dunkin!? It isn't fancy or professional, but we love it!
Atmosphere: 3
Food: 4
Service: 3
Great staff, always friendly and helpful!
Atmosphere: 5
Food: 5
Service: 5
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