Noteworthy details: Historical tunnel tour is interesting and fun
Service: 5
Sarah Butze
Beautiful historic mansion that is well maintained and has great staff. We stayed in the non-mansion portion of the inn and the rooms were spacious, clean, and very quiet. Smart TV made it very easy to temporarily log into streaming services. There are some pastry/muffin style breakfast items available as well as coffee in the lobby. The staff historian gave us an amazing tour of the underground tunnels beneath the mansion, which include a very unique and still working telescope.
As with every old building anywhere, there are some dust and cobwebs occasionally in high corners, but it is by no means dirty. Check in/out process is fantastically streamlined.
We can’t wait to return and try out one of the mansion rooms
W Lowell
Noteworthy details: Semi-self service facility. Entry is by code that is emailed to you. Rooms are clean and decent sized. You need to remember to key the door dead bolt when leaving the room. The doors do not automatically lock when closing. Main set of rooms are in a hotel like addition to the main building. I have never stayed in the main building.
While near down town Springfield it’s on a back street but Google maps will get you there no problem.
Prices are a little lower than other places in the area
Service: 4
Stephanie Fowler
We had our wedding reception here and it was truly amazing! I could not have asked for a more perfect staff and venue. The staff went above and beyond the whole week (and months prior). Our guests loved the tunnel tours and all the venue had to offer. We even had the bridal shower and rehearsal dinner there. Nina was phenomenal and Tyler had big shoes to fill when she fell sick the day before but everything went flawlessly. We could not have picked a better place to have the best day of our lives.
Service: 5
Mike J
Beertender was amazing. Friendly, smart, and knowledgeable.
Service: 5
Krystal Clark
Very rude to town residents. They play loud abnoxious music after dark and past 10pm. Some nights my 4yo child cannot sleep. Some nights it's past 1030pm the music continues.
Ben Marple
Rooms are comfortable, but there is no ice machine or any kind of regular amenities that you’d have at a normal hotel. It’s just a room with and AC and a bathroom and a TV with no cable. The WiFi is ok and the staff are attentive but you have to go through a call service to even get a staff member to come by. That being said, if you need something they show up to your door eventually with a friendly smile and bring you toilet paper or whatever. We were the only ones staying in the entire complex where we were there though, and it was eerily empty.
Service: 4
Az Bz
I’m attending the annual Stellafane workshop, it’s over 90 F, and the air conditioning is basically broken.
The meeting room is like a sauna.
I’m not sure how the rooms are (I’m not staying here) but hopefully they’re better maintained than the common areas.
Fix the AC!
Service: 3
Martha Dole-Rietta
Excellent place to stay. Great bar and cocktails. Beautiful historic place. Underground tunnels are fun.
Rooms: Rooms are nice. Very clean. They offer rooms in the mansion as well as hotel rooms for families. They have some dog friendly rooms available. Beautiful historic place
Check-in: Oct 3, 20231. Finding the place was not the easiest even with Google. Local walker helped us find it.2. No cars in the front parking lot.3. Front door locked.4. Unsealed envelope with my name taped to door window. The envelope contained a letter with the code to get into the buildings. The code to check in. My room number and the code to get into the room were also in the letter. HORRIBLE SECURITY of information. (Same information was sent with email confirmation, but who reads the confirmation; just check to see that it is the correct location and date.)5. They are a "contactless" location, which means there is no one at the front desk or anywhere around. You can call a number if you have a problem. "Contactless" does not mean touchless, because everyone has to touch the door codes, the handles, and the kiosks; and there is no one around to clean them after each use - it means there is no staff around.6. Kiosk check-in worked okay once you got passed everything else. (Actually found out you really did not have to even check in, just make sure to check out.)Room: The room was clean and fine.Breakfast: The muffins were fine, otherwise it was store bought wrapped breakfast bars. The "ice" water was Nasty luke warm, some of the worst water I have ever tasted.Check-out: Oct 4, 2023 using the kiosk worked fine.The above is probably why there were only 3 cars in the parking lot all night, even though this was fall leaf color changing time.
Service: 1
Joanna Moriello
We stayed here for a wedding weekend and it was so much fun! The double rooms had everything you needed if not a little basic. But the rest of the house was absolutely gorgeous.
Service: 5
Rosemarie
I had a great stay at the Hartness House. The room was clean and uncluttered. The bar was decorated so nicely and the bartender was great. Coffee and pastries were set out in the morning. The restaurant wasn't open when we were there, but hopefully, it will be open next time.
Service: 5
Frank Statti
Just visited the telescope which was ok
Alex Lesko
What a beautiful facility. The tunnels were so cool. The story of the facility is amazing Nina and Martha are rock stars!!
Noteworthy details: Historical tunnel tour is interesting and fun
Service: 5
Beautiful historic mansion that is well maintained and has great staff. We stayed in the non-mansion portion of the inn and the rooms were spacious, clean, and very quiet. Smart TV made it very easy to temporarily log into streaming services. There are some pastry/muffin style breakfast items available as well as coffee in the lobby. The staff historian gave us an amazing tour of the underground tunnels beneath the mansion, which include a very unique and still working telescope. As with every old building anywhere, there are some dust and cobwebs occasionally in high corners, but it is by no means dirty. Check in/out process is fantastically streamlined. We can’t wait to return and try out one of the mansion rooms
Noteworthy details: Semi-self service facility. Entry is by code that is emailed to you. Rooms are clean and decent sized. You need to remember to key the door dead bolt when leaving the room. The doors do not automatically lock when closing. Main set of rooms are in a hotel like addition to the main building. I have never stayed in the main building.
While near down town Springfield it’s on a back street but Google maps will get you there no problem.
Prices are a little lower than other places in the area
Service: 4
We had our wedding reception here and it was truly amazing! I could not have asked for a more perfect staff and venue. The staff went above and beyond the whole week (and months prior). Our guests loved the tunnel tours and all the venue had to offer. We even had the bridal shower and rehearsal dinner there. Nina was phenomenal and Tyler had big shoes to fill when she fell sick the day before but everything went flawlessly. We could not have picked a better place to have the best day of our lives.
Service: 5
Beertender was amazing. Friendly, smart, and knowledgeable.
Service: 5
Very rude to town residents. They play loud abnoxious music after dark and past 10pm. Some nights my 4yo child cannot sleep. Some nights it's past 1030pm the music continues.
Rooms are comfortable, but there is no ice machine or any kind of regular amenities that you’d have at a normal hotel. It’s just a room with and AC and a bathroom and a TV with no cable. The WiFi is ok and the staff are attentive but you have to go through a call service to even get a staff member to come by. That being said, if you need something they show up to your door eventually with a friendly smile and bring you toilet paper or whatever. We were the only ones staying in the entire complex where we were there though, and it was eerily empty.
Service: 4
I’m attending the annual Stellafane workshop, it’s over 90 F, and the air conditioning is basically broken.
The meeting room is like a sauna.
I’m not sure how the rooms are (I’m not staying here) but hopefully they’re better maintained than the common areas.
Fix the AC!
Service: 3
Excellent place to stay. Great bar and cocktails. Beautiful historic place. Underground tunnels are fun.
Rooms: Rooms are nice. Very clean. They offer rooms in the mansion as well as hotel rooms for families. They have some dog friendly rooms available.
Beautiful historic place
Service: 5
Love the vibe here!!!
Service: 4
Restaurantji Recommends
Check-in: Oct 3, 20231. Finding the place was not the easiest even with Google. Local walker helped us find it.2. No cars in the front parking lot.3. Front door locked.4. Unsealed envelope with my name taped to door window. The envelope contained a letter with the code to get into the buildings. The code to check in. My room number and the code to get into the room were also in the letter. HORRIBLE SECURITY of information. (Same information was sent with email confirmation, but who reads the confirmation; just check to see that it is the correct location and date.)5. They are a "contactless" location, which means there is no one at the front desk or anywhere around. You can call a number if you have a problem. "Contactless" does not mean touchless, because everyone has to touch the door codes, the handles, and the kiosks; and there is no one around to clean them after each use - it means there is no staff around.6. Kiosk check-in worked okay once you got passed everything else. (Actually found out you really did not have to even check in, just make sure to check out.)Room: The room was clean and fine.Breakfast: The muffins were fine, otherwise it was store bought wrapped breakfast bars. The "ice" water was Nasty luke warm, some of the worst water I have ever tasted.Check-out: Oct 4, 2023 using the kiosk worked fine.The above is probably why there were only 3 cars in the parking lot all night, even though this was fall leaf color changing time.
Service: 1
We stayed here for a wedding weekend and it was so much fun! The double rooms had everything you needed if not a little basic. But the rest of the house was absolutely gorgeous.
Service: 5
I had a great stay at the Hartness House. The room was clean and uncluttered. The bar was decorated so nicely and the bartender was great. Coffee and pastries were set out in the morning. The restaurant wasn't open when we were there, but hopefully, it will be open next time.
Service: 5
Just visited the telescope which was ok
What a beautiful facility. The tunnels were so cool. The story of the facility is amazing Nina and Martha are rock stars!!
Service: 5
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