“There was an incredibly rude customer there when was eating my food at like 2:30pm today. There was a young man trying to help her, but she was so mean to him. I heard the whole thing. That person wasn’t working at the time, he was just in the building
I talked to him afterwards and he said that the lady was trying to use a 99% off coupon but it was some sort of online thing and not something that they could accept
He was just responding to how she was talking to him“
“Michael provided exceptional customer service. We had an online order I messed up and came in and he was in process of making. He took our order and made it exactly how we wanted it. I proceeded to spill my soad and instead of getting frustrated he just jumped into action to get the mess cleaned up in a timely manner. He showed respect, professionalism, great attitude and exceptional customer service. I hope his managers see what an asset to the company he truly is! We will definitely be back!“