L'Experience Paris - Bellevue

L’Expérience has recently undergone a change in management, which I regard as a highly positive development. The overall customer experience has improved significantly. Staff members now greet patrons with genuine warmth and remain attentive throughout the dining experience. The updated menu introduces a refreshing array of savory and sweet options that delight the palate. Although the alterations may seem subtle, they create a profound sense of welcome from the moment one enters until departure. I commend the management team for identifying and implementing these essential improvements, and I extend my appreciation to the staff for their engaged and present service.

Atmosphere: 5

Food: 5

Service: 5

Melissa was great, food was great!

Atmosphere: 5

Food: 5

Service: 5

We had an unforgettable French dining experience. The food was absolutely amazing (we are definitely going back for the Coq Au Vin), every dish was rich in flavor, beautifully presented and clearly made with care. The ambiance was intimate and romantic. Staff were warm and friendly without ever being intrusive. Highly recommend for anyone looking for an authentic French experience and a memorable night out!

Limited dinner menu appetizers were good. Didn't stay and order entrees since the service was extremely poor. The place was not busy. We were waiting to be seated and though the staff in the kitchen area was moving about and seeing us wait, no one said we will be there shortly. After we were seated, no one came to take the order for a long time. The menu was on a small chalkboard being shared with other diners so they wanted to take menus quickly. We gave order for 2 appetizers and asked for wine menu. No one came to take our order for wine after we were given wine menu and were instead asked if we want to place our dinner order. Seeing the poor service we just had our appetizers and left.

The Kirkland store is my wife’s and I’s regular Saturday breakfast store. Love the food and appreciate the team there even more! Have also been to the Bellevue location where we liked the wine and desserts! Team was great there too! 👍🏿👏🏿

What an absolute waste of time. We ordered 2 cappuccinos, 1 decaf mocha, and 3 butter croissants to go. First red flag — they barely have any staff, especially on a busy Sunday morning. The same girl taking orders is also running around serving food to others, which means you stand there forever before even placing an order.

We waited 20 minutes just to order, then another 15 minutes after ordering. Finally got our 3 croissants, but when we asked about our coffee, suddenly they say, “Service is a little slow, we’d like to refund you.” Excuse me? After 45 minutes of waiting in the store, NOW you tell me you can’t make the coffee? If you knew you were backed up, you should’ve said it before taking our order — but no, they’ll happily take your money and keep you waiting. Feels completely intentional and greedy.

Don’t trust the glowing reviews and waste your time here. I saw several people just wanting coffee or to dine in, and the staff were turning them away saying “reservations only” while plenty of tables sat empty.

The management is clearly too greedy to hire enough staff to handle weekends. One extra person could’ve fixed most of these issues, but nope — they’d rather run skeleton crew and ruin people’s mornings

Atmosphere: 1

Food: 3

Service: 1

Great food great coffee! Loved it!

Atmosphere: 5

Food: 5

Service: 4

Zariel was amazing and helped me so much to find all I needed and was an expert in their teas and drinks excellent service the patio section is honestly the best during the summer. Thank you all so much and thank you for the awesome service!

Atmosphere: 5

Food: 5

Service: 5

Got the quiche Lorraine (comes with salad) and cafe mocha and both were really good🙏 The other pastries also looked delish, but didn't have enough space in my tummy to try them😁 Service was very sweet, and the ambience was nice. As with most places in Bellevue, pretty pricey for what we had ($30++ for a mocha, a latte, and a quiche), though the quality was very good.

Atmosphere: 5

Food: 5

Service: 5

Went for coffee and food. It took them almost an hour to serve coffee and food and the service is horrible.The quality of food served was not worth the money.

Atmosphere: 2

Food: 3

Service: 1

Very calm & charming cafe. Marianne was incredibly welcoming and friendly. Pasties and coffee were perfect.

Atmosphere: 5

Food: 5

Service: 5

The place has good potential. Has good ambience.
Sadly, the service was m the worst. Despite having a reservation, had to wait and settle for common shared table. Yes, I understand stuff happens sometimes but no sorry, no empathy?
Same with food service - we got plain cheese omelette when we ordered a different one with veggies. Again, no one was around or cared for us to even report. Oh, the mimosa came after we had been done almost with the breakfast.
Got potential, but it's currently executing very poorly.

Atmosphere: 4

Food: 3

Service: 1

Completely incompetent staff. They screw up the orders, let other people jump ahead of you and cannot find the order to refund your money. The kitchen staff is confused, leave the door to refrigerator open for 15 minutes, I am watching this circus while waiting for my latte for 35 minutes. All this when there were handful of customers. Go there but try not to fall sick.

Atmosphere: 2

Food: 1

Service: 1

Absolutely delicious, but the end of meal service was atrocious. 25 minute wait to pay. We counted.

I don't blame the staff, but management for not having enough tablets for pay or proper training on the pos software. It was very obvious the staff was waiting to get one of only 2 tablets from each other, and then futzing with the tablets to respond, and dial in the orders for the tables just prior to pay. Their whole tech setup needs to be binned.

Atmosphere: 5

Food: 5

Service: 1

Great croissants and coffee!

Atmosphere: 5

Food: 5

Service: 5