L'Experience Paris - Bellevue

What an absolute waste of time. We ordered 2 cappuccinos, 1 decaf mocha, and 3 butter croissants to go. First red flag — they barely have any staff, especially on a busy Sunday morning. The same girl taking orders is also running around serving food to others, which means you stand there forever before even placing an order.

We waited 20 minutes just to order, then another 15 minutes after ordering. Finally got our 3 croissants, but when we asked about our coffee, suddenly they say, “Service is a little slow, we’d like to refund you.” Excuse me? After 45 minutes of waiting in the store, NOW you tell me you can’t make the coffee? If you knew you were backed up, you should’ve said it before taking our order — but no, they’ll happily take your money and keep you waiting. Feels completely intentional and greedy.

Don’t trust the glowing reviews and waste your time here. I saw several people just wanting coffee or to dine in, and the staff were turning them away saying “reservations only” while plenty of tables sat empty.

The management is clearly too greedy to hire enough staff to handle weekends. One extra person could’ve fixed most of these issues, but nope — they’d rather run skeleton crew and ruin people’s mornings

Atmosphere: 1

Food: 3

Service: 1

Great food great coffee! Loved it!

Atmosphere: 5

Food: 5

Service: 4

Zariel was amazing and helped me so much to find all I needed and was an expert in their teas and drinks excellent service the patio section is honestly the best during the summer. Thank you all so much and thank you for the awesome service!

Atmosphere: 5

Food: 5

Service: 5

Got the quiche Lorraine (comes with salad) and cafe mocha and both were really good🙏 The other pastries also looked delish, but didn't have enough space in my tummy to try them😁 Service was very sweet, and the ambience was nice. As with most places in Bellevue, pretty pricey for what we had ($30++ for a mocha, a latte, and a quiche), though the quality was very good.

Atmosphere: 5

Food: 5

Service: 5

Went for coffee and food. It took them almost an hour to serve coffee and food and the service is horrible.The quality of food served was not worth the money.

Atmosphere: 2

Food: 3

Service: 1

Very calm & charming cafe. Marianne was incredibly welcoming and friendly. Pasties and coffee were perfect.

Atmosphere: 5

Food: 5

Service: 5

The place has good potential. Has good ambience.
Sadly, the service was m the worst. Despite having a reservation, had to wait and settle for common shared table. Yes, I understand stuff happens sometimes but no sorry, no empathy?
Same with food service - we got plain cheese omelette when we ordered a different one with veggies. Again, no one was around or cared for us to even report. Oh, the mimosa came after we had been done almost with the breakfast.
Got potential, but it's currently executing very poorly.

Atmosphere: 4

Food: 3

Service: 1

Completely incompetent staff. They screw up the orders, let other people jump ahead of you and cannot find the order to refund your money. The kitchen staff is confused, leave the door to refrigerator open for 15 minutes, I am watching this circus while waiting for my latte for 35 minutes. All this when there were handful of customers. Go there but try not to fall sick.

Atmosphere: 2

Food: 1

Service: 1

Absolutely delicious, but the end of meal service was atrocious. 25 minute wait to pay. We counted.

I don't blame the staff, but management for not having enough tablets for pay or proper training on the pos software. It was very obvious the staff was waiting to get one of only 2 tablets from each other, and then futzing with the tablets to respond, and dial in the orders for the tables just prior to pay. Their whole tech setup needs to be binned.

Atmosphere: 5

Food: 5

Service: 1

Great croissants and coffee!

Atmosphere: 5

Food: 5

Service: 5

Great service!

Atmosphere: 5

Food: 5

Service: 5

Came for brunch for the first time. It took a while to get our server's attention to order. The place was not busy and the servers stood around, confused, look disoriented. Most of the food came out quickly but two meals were missing a poached egg. So I requested the egg and it rook 15 minutes! Apparently the kitchen tried to cook them and forgot about them. The waitress said the kitchen is slammed but the place was not even half full. Not coming back here.

Atmosphere: 3

Food: 3

Service: 1

The new dinner menu by chef Jovane is brilliant. A perfect summer vibe on this very Parisian patio.

Food was amazing. Service was horrendous. No one wanted to take our order and at the end, no one wanted to collect our payment. It wasn't busy, it was just indifference. Even after we pointed this out, they didn't seem to care. I will go back to get the food to go, but definitely not to eat it there.

WE WILL RETURN SOON! LOVELY RELAXED TIME. YUMMY FOOD AND WINE. NEW MENU STARTING FRIDAY 7/11/25