Thai Ginger - Factoria

Tom Yum and Penang curry were good, but the Crispy Garlic chicken tasted like it had been reheated in a microwave, it most definitely was not fresh and I wouldn’t be surprised if it was made for a previous order made hours ago which a customer did not pick up, and just reheated and sold to me at full price. Either that or they seriously are selling bland battered rubber pieces as chicken! Even a mountain of siracha and sweet thai chili sauce couldn’t save this atrocious dish

Atmosphere: 4

Food: 2

Service: 4

You HAVE to try this. So delicious and absolutely glorious!

Atmosphere: 5

Food: 5

Service: 4

The elderly lady waitress is very rude, especially to people of color.

Great food, fast service & reasonable prices. What more could you want?

Atmosphere: 5

Food: 5

Service: 5

One of the OG restaurants of Factoria! I come here sporadically with my girlfriend and every time it’s a pleasant experience for us. Fon gives us great service and she is always so happy to see us! Even when we come in an hour before close (walk in take out) they still give amazing service and I just love that kind of attitude.

Atmosphere: 5

Food: 5

Service: 5

Ordered the Khao Krapow Gai, black sticky rice pudding, and shrimp rolls. The Khao Krapow Gai was packed with flavor and the heat level 3 was perfect. The sticky rice pudding with coconut cream on top was excellent—nicely balanced and not overly sweet. Shrimp rolls were okay (3/5). Would definitely order again.

Food: 5

Service: 5

Went here for my daughters 15th birthday dinner waited to be seated for more then 15 minutes the waitress was helping with an order to go but it only took 6 minutes to place the order then she disappeared for 9 minutes before coming from the back.

Asked how many then said come sit her only here because I’m the only one working as waitress for the night don’t want to walk All over the place tonight.
This was on a Sunday around 4:30 to 5 pm the section she wanted us to sit at had a couple sitting in the corner by the window looking kinda of cramped in the area,
I ask to sit 3 tables apart from them to have room and it’s cold and flu season need distance.
She rudely said no only this table I asked for a little distance from the other party then she loudly said ( you don’t want to sit next to these people) immediately the couple looked at us wondering why she was so loud at this point my kids just wanted to sit and look at the menu but after we sat down she disappeared again for 7 minutes no menus or water at this point I had enough I asked her for a google review card to leave a review and that we were leaving to go to another Thai restaurant she ( immediately) said oh no don’t go sit wherever don’t give bad review and would not give me the google review card. This kind of service is unacceptable I would like upper management or owners to contact me regarding this experience to further assist with proper training.

(Update )………
(I called to speak with upper management on Monday at 11:15 am the lady who answered the phone said manager was not in I asked if she can take my number down so they can call me at there convenience or when they come in.
The lady immediately started saying no I cannot give you the number what is it regarding , I explained my situation and told that I’m leaving my name phone number for some to call back and now it’s been two full days and still no phone call back not sure if they passed my information to them I would like a phone call back from someone in charge I have left my contact information and I plan on calling back tmrw)

Atmosphere: 1

Food: 1

Service: 1

Fish sauce chilies were quite nice

Atmosphere: 5

Food: 5

Service: 5

noodles is not fully cooked
owner was not there food is not really good every time

Very hygienic and yummy food.

Atmosphere: 5

Food: 5

Service: 5

Great disappointment lately

Atmosphere: 2

Food: 3

Service: 1

Excellent tom yum and panang curry. Sinha beer and jasmine tea.

Atmosphere: 5

Food: 5

Service: 5

The food was incredible and the portions were large.

Atmosphere: 5

Food: 5

Service: 5

Food was good, but there’re safety issues. Found aluminum in the red curry which is unacceptable. The server did apologize and that is it.

Atmosphere: 3

Food: 5

Service: 1

Great thai food, big portions and they taste heavenly

Atmosphere: 5

Food: 5

Service: 5