So disappointed, waited at the drive thru for forty minutes, used a family meal coupon for 3 whoppers, 3 cheeseburgers, and 3 fries. I was in such a hurry to get food home to my family after such a long wait that I forgot to check the bag. When I got home I discovered the 3 cheese burgers completely missing. So now I am debating if I need to cook something for my kids to supplement the missing food I paid for or drive 15 min back to wait who knows how long to get what I paid for. This was not convenient or “fast”, so much for trying to have an easy dinner amidst the holiday chaos.
Atmosphere: 1
Food: 1
Service: 1
John P. King
Last time I was here it was nice. No customers complaining, no over loud music coming from the back. Burgers came just as ordered. Free parking.
Atmosphere: 4
Food: 4
Service: 3
Kuma
Food gave my friend food poisoning, other food was cool to the touch so we refused to eat it, they forgot so much of our meal, and at least one of the workers was extremely high.
Atmosphere: 1
Food: 1
Service: 1
Nolen King
Yall gotta fix that drive through speaker
Atmosphere: 3
Food: 4
Service: 2
Alejandro Peregrina
Remodeled recently and makes all cleaned and fresh looking for a better dining room and tables.
Atmosphere: 5
Food: 4
Service: 5
Angela Joseph
Good good
Tristorm2
Slow when it comes to dinner . But almost guaranteed it's due to being under staff
Atmosphere: 2
Food: 2
Service: 2
Cedric Eveleigh
I was excited to try the impossible burger but it was really burnt. I wouldn't have given this negative review if they said that they would try to improve, but they told me that there's nothing they can do about it and it's the management's fault.
Atmosphere: 1
Food: 1
Service: 1
Robert White
Very nice food is hot and good staff are Very outgoing .
Kitchen messed up my order two times in a row but the front of house handled it very graciously. Thank you guys
evy seaotter
Took 20 to get some one to answer the order machine. Took forever to get food. Trust me go to a different BK. Idk if they were short staff or what but definitely would change to a different location while you still can.
Atmosphere: 1
Food: 2
Service: 1
Chris Smith
Yooooooo
If you got a half hour or more to waste pull up to this site. Otherwise HIGHLY would NOT recommend. SLOW in-store and SLOW drive thru service. Took them 15 minutes with only one other person in front of me to get helped inside, with all of the employees walking past the front counter to tend to the drive thru. Very single track mind-set, bad for business or just “fast” food in general.
Honestly the worst Burger King experience I’ve had in a minute. Again, would not recommend unless if you’ve got a half hour or more to spare or waste, depending on how your order comes out. For whatever it’s worth, I walked out with my one drink while someone else had their sandwich clumped in their hand, as though they were about to address a complaint about their sandwich at the register.
Atmosphere: 1
Food: 1
Service: 1
Dana Hiler
Bought my food through the drive thru. Ate in my vehicle. Came in to get a refill of soda. A lady employee came up and said I had to pay for the refill. I told her that I had just purchased my meal thru the drive thru. She said I would have to pay for the refill, ridiculous! THEN, she charged me $4.15 for the refill. I said no and dumped it out. Terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
Eden Munoz
Tim was awesome with our little boy!! Mt Vernon BK 3:15 pm 4/6
Took 26 minutes to get kids meal.
Atmosphere: 1
Food: 4
Service: 1
So disappointed, waited at the drive thru for forty minutes, used a family meal coupon for 3 whoppers, 3 cheeseburgers, and 3 fries. I was in such a hurry to get food home to my family after such a long wait that I forgot to check the bag. When I got home I discovered the 3 cheese burgers completely missing. So now I am debating if I need to cook something for my kids to supplement the missing food I paid for or drive 15 min back to wait who knows how long to get what I paid for. This was not convenient or “fast”, so much for trying to have an easy dinner amidst the holiday chaos.
Atmosphere: 1
Food: 1
Service: 1
Last time I was here it was nice. No customers complaining, no over loud music coming from the back. Burgers came just as ordered. Free parking.
Atmosphere: 4
Food: 4
Service: 3
Food gave my friend food poisoning, other food was cool to the touch so we refused to eat it, they forgot so much of our meal, and at least one of the workers was extremely high.
Atmosphere: 1
Food: 1
Service: 1
Yall gotta fix that drive through speaker
Atmosphere: 3
Food: 4
Service: 2
Remodeled recently and makes all cleaned and fresh looking for a better dining room and tables.
Atmosphere: 5
Food: 4
Service: 5
Good good
Slow when it comes to dinner . But almost guaranteed it's due to being under staff
Atmosphere: 2
Food: 2
Service: 2
I was excited to try the impossible burger but it was really burnt. I wouldn't have given this negative review if they said that they would try to improve, but they told me that there's nothing they can do about it and it's the management's fault.
Atmosphere: 1
Food: 1
Service: 1
Very nice food is hot and good staff are
Very outgoing .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kitchen messed up my order two times in a row but the front of house handled it very graciously. Thank you guys
Took 20 to get some one to answer the order machine. Took forever to get food. Trust me go to a different BK. Idk if they were short staff or what but definitely would change to a different location while you still can.
Atmosphere: 1
Food: 2
Service: 1
Yooooooo
If you got a half hour or more to waste pull up to this site. Otherwise HIGHLY would NOT recommend. SLOW in-store and SLOW drive thru service. Took them 15 minutes with only one other person in front of me to get helped inside, with all of the employees walking past the front counter to tend to the drive thru. Very single track mind-set, bad for business or just “fast” food in general.
Honestly the worst Burger King experience I’ve had in a minute. Again, would not recommend unless if you’ve got a half hour or more to spare or waste, depending on how your order comes out. For whatever it’s worth, I walked out with my one drink while someone else had their sandwich clumped in their hand, as though they were about to address a complaint about their sandwich at the register.
Atmosphere: 1
Food: 1
Service: 1
Bought my food through the drive thru. Ate in my vehicle. Came in to get a refill of soda. A lady employee came up and said I had to pay for the refill. I told her that I had just purchased my meal thru the drive thru. She said I would have to pay for the refill, ridiculous! THEN, she charged me $4.15 for the refill. I said no and dumped it out. Terrible customer service.
Atmosphere: 2
Food: 3
Service: 1
Tim was awesome with our little boy!! Mt Vernon BK 3:15 pm 4/6
Atmosphere: 5
Food: 5
Service: 5
Loading...