Sonic Drive-In
$ • Fast Food, Burgers, Ice Cream
Hours:
19855 S Prairie Rd E, Bonney Lake
(253) 862-0254
About Sonic Drive-In
Customers' Favorites
Sonic Drive-In Reviews
Unbelievably rude employee... If I could give the customer service here a -5, I would. After spending over $40 on food I noticed that I was missing an item from my order. It was no big deal, I just circled back around to the drive through. While waiting to get to the window I noticed that I was also missing one of the extra cheese sauces I ordered so I let them know once I pulled up. As soon as one of the girls in the back heard that I wanted my extra cheese sauce she started...read full review
The owner of this franchise should have it revoked by corporate. The only thing that is consistent is them not actually being able to fulfill an order correctly. Clearly there is not a process at the store to insure order consistency. I’m sure there is franchise operations guidelines that are not being followed. Based on other reviews it is ongoing and that lack of consideration and care is clearly cultural. If anyone cares that runs this page, find out how much of a cash refund...read full review
Took forever in the drive through
Menu
Hours
| Monday | 8AM - 11PM |
| Tuesday | 8AM - 11PM |
| Wednesday | 8AM - 11PM |
| Thursday | 8AM - 11PM |
| Friday | 8AM - 11PM |
| Saturday | 8AM - 11PM |
| Sunday | 8AM - 11PM |
Sonic Drive-In is a restaurant known for its drive-in service and the use of an app for ordering. The reviews highlight issues with understaffing, which can lead to slow service and mistakes in orders. While the food includes burgers, drinks, and ice, many customers find most menu items to be fairly bland compared to other fast food chains, with some exceptions for drinks and dessert options. Even potato products are noted to be low in salt and flavor. Customers can order through the app to benefit from discounts. Although the restaurant's staff is friendly and helpful, service can often be inconsistent, with reports of rude and slow experiences. The drive-through can be painfully slow, as some customers have waited over ten minutes for small orders. Overall, Sonic Drive-In offers tasty food, but the dining experience may vary greatly depending on the location and staff.