Starbucks Coffee Company
$ • Coffee Shops
Hours:
19461 WA-410, Bonney Lake
(253) 862-3125
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I am writing to express my disappointment with the treatment I received from Starbucks - @Market at Lake Tapps/Bonney Lake Starbucks employee during a recent drive-through experience for the first time. When I attempted to pick up my mobile order, the employee spoke to me in a disrespectful manner, instructing me to use the speaker despite my having ordered ahead of time. Given that my order was ready when I arrived, I found the employee's behavior to be unwarranted and rude,...read full review
The staff are so nice. They’re very helpful and I always feel welcome there. It’s my favorite Starbucks.
Love this location, people are so friendly❣️❣️❣️
Menu
Hours
| Monday | 4AM - 9PM |
| Tuesday | 4AM - 9PM |
| Wednesday | 4AM - 9PM |
| Thursday | 4AM - 9PM |
| Friday | 4AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
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Starbucks Coffee Company is a popular and generally reliable location that offers consistent and good-quality drinks. Customers appreciate that their orders are usually made perfectly on the first try, and the staff are often friendly and welcoming. The recent remodel has improved the interior, making it brighter and more well-lit, creating a comfortable environment suitable for studying or relaxing. The location is kept clean and is a nice place to visit.
However, there are some issues reported. Staff performance can vary, with some employees being attentive and others less so, occasionally leading to mistakes in orders, especially if dietary restrictions are not clearly communicated. Customers are advised to remind staff about allergies or specific preferences to avoid problems. Sometimes drinks are not filled completely, and a few customers have experienced attitude from older staff members when pointing out errors. Additionally, the breakfast sandwiches are noted to feel a little rubbery, which is common across many Starbucks locations.
Prices are considered high, especially for simple beverages like the Refresher drinks. Despite this, the drinks are consistently good, and the staff often make the experience pleasant. Overall, this Starbucks is a reliable spot with friendly staff, a clean environment, and good drinks, though attention to detail and communication could be improved.