The staff && atmosphere is TERRIBLE. Customer service is clearly not what they strive for at this location. The bald head guy believes it’s okay to smoke a cigarette then go back inside && WITHOUT WASHING HIS HANDS just proceeds to go back to work. The manager is even worse. The food is better than most BKs out here, but the service here SUCKS!!!!!
Atmosphere: 1
Food: 1
Service: 1
pandasaurus42
Tried calling the store was hung up on multiple times without anyone answering the phone. Its like they picked it up and immediately hung up. Not great when you are trying to ask a question before coming directly to the location.
Service: 1
Sierra Rowan
DONT GO HERE. THE WORKERS ARE A HEALTH HAZARD. I just wanted a drink and I straight up watched the person wipe the sweat off their forehead and then stick their hand in my icee cup before they handed it to me.
Atmosphere: 1
Food: 1
Service: 1
Tea Mars
Locked dirty bathrooms, code for the soda machine, it felt awkward and uncomfortable
Atmosphere: 1
Food: 4
Service: 1
Glenn Graham
Went thru drive thru. Placed our order. Sat for 1m minutes. The car in front of us left the line because it was taking forever. When we got to the pickup window toldan oriental women that the car in front of us left. We told her our order again. Three other employees came to the window asking what we ordered. After 20 minutes in line and then the next employee came and asked what we ordered , we had enough and left. Do not go here. Service is the worst I have ever seen in my life. It's a circus. If I owned this place the folks behind the counter would be looking for another job. Just awful. On to Mcdonalds.
Atmosphere: 1
Service: 1
Aj Foley
Everyone is so polite and work very hard to prepare orders, and I seem to always get a neat meal. I go out of my way to eat here even though there is a BK closer to my house. Love this store and managers.
Atmosphere: 5
Food: 5
Service: 5
Joel Gillum
Excellent Service! Big improvement over the past years; particularly for online orders
Atmosphere: 5
Food: 5
Service: 5
Sarah Davis
I appreciated the nice customer service the young gentleman just provided. It is so helpful when staff show the seemingly little kindnesses. Thank you!
melesa bosley
This location was a bit odd! It wasn’t in a stand alone building but part of the small shopping center. There was no wait and nothing was missing from our order! Great and friendly customer service.
Tj Cousins
I've been coming to this BK for years now. Today I ordered two whopper meals (coupon) and the whoppers weren't assembled correctly. I've had this happen a couple of times with the whoppers every time. The food is good, love the chicken fries, but when I get a reoccurring issue of a whopper not being assembled correctly, it gets frustrating real quick. Finding a new BK to go to from now on.
Also I should mention this about my order, I said no tomato and ketchup on one and no mayo, lettuce, and tomato on the second one. When I inspected them, the first one had tomato while the other one had everything. The only thing that was right was the cheese. And the way you have to word things when you are ordering specific things on your whopper is only *insert ingredient here*. It confused me because I should be able to say no, this and this etc. Also the cherry on top they gave my order to a different customer.
This location is understaffed at times, but the quality remains excellent. Very professional and the employees work as fast as they're able with the employees on duty.
Make sure you use coupons and save 30-40%. I think BK has made Whopper Jr's even smaller.
Atmosphere: 4
Food: 3
Service: 4
Lance Hagele
Great place for lunch
jonathan mckee
This place sux. Avoid at all cost.
Tawnya Kiehl (Eleanor Willow)
Went inside to try to order food, but got absolutely no acknowledgment or anything at the counter. Waited for several minutes and still was not able to order. If all you can manage to run is the drive-thru, lock the doors and close your dining room.
The staff && atmosphere is TERRIBLE. Customer service is clearly not what they strive for at this location. The bald head guy believes it’s okay to smoke a cigarette then go back inside && WITHOUT WASHING HIS HANDS just proceeds to go back to work. The manager is even worse. The food is better than most BKs out here, but the service here SUCKS!!!!!
Atmosphere: 1
Food: 1
Service: 1
Tried calling the store was hung up on multiple times without anyone answering the phone. Its like they picked it up and immediately hung up. Not great when you are trying to ask a question before coming directly to the location.
Service: 1
DONT GO HERE. THE WORKERS ARE A HEALTH HAZARD. I just wanted a drink and I straight up watched the person wipe the sweat off their forehead and then stick their hand in my icee cup before they handed it to me.
Atmosphere: 1
Food: 1
Service: 1
Locked dirty bathrooms, code for the soda machine, it felt awkward and uncomfortable
Atmosphere: 1
Food: 4
Service: 1
Went thru drive thru. Placed our order. Sat for 1m minutes. The car in front of us left the line because it was taking forever. When we got to the pickup window toldan oriental women that the car in front of us left. We told her our order again. Three other employees came to the window asking what we ordered. After 20 minutes in line and then the next employee came and asked what we ordered , we had enough and left. Do not go here. Service is the worst I have ever seen in my life. It's a circus. If I owned this place the folks behind the counter would be looking for another job. Just awful. On to Mcdonalds.
Atmosphere: 1
Service: 1
Everyone is so polite and work very hard to prepare orders, and I seem to always get a neat meal. I go out of my way to eat here even though there is a BK closer to my house. Love this store and managers.
Atmosphere: 5
Food: 5
Service: 5
Excellent Service! Big improvement over the past years; particularly for online orders
Atmosphere: 5
Food: 5
Service: 5
I appreciated the nice customer service the young gentleman just provided. It is so helpful when staff show the seemingly little kindnesses. Thank you!
This location was a bit odd! It wasn’t in a stand alone building but part of the small shopping center. There was no wait and nothing was missing from our order! Great and friendly customer service.
I've been coming to this BK for years now. Today I ordered two whopper meals (coupon) and the whoppers weren't assembled correctly. I've had this happen a couple of times with the whoppers every time. The food is good, love the chicken fries, but when I get a reoccurring issue of a whopper not being assembled correctly, it gets frustrating real quick. Finding a new BK to go to from now on.
Also I should mention this about my order, I said no tomato and ketchup on one and no mayo, lettuce, and tomato on the second one. When I inspected them, the first one had tomato while the other one had everything. The only thing that was right was the cheese. And the way you have to word things when you are ordering specific things on your whopper is only *insert ingredient here*. It confused me because I should be able to say no, this and this etc. Also the cherry on top they gave my order to a different customer.
Restaurantji Recommends
WORST DRIVE THROUGH IN KITSAP COUNTY
This location is understaffed at times, but the quality remains excellent.
Very professional and the employees work as fast as they're able with the employees on duty.
Make sure you use coupons and save 30-40%.
I think BK has made Whopper Jr's even smaller.
Atmosphere: 4
Food: 3
Service: 4
Great place for lunch
This place sux. Avoid at all cost.
Went inside to try to order food, but got absolutely no acknowledgment or anything at the counter. Waited for several minutes and still was not able to order. If all you can manage to run is the drive-thru, lock the doors and close your dining room.
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