Always out of everything including sodas. Didn’t put cheese on my burger and was put together terribly. Didn’t give me my fries. Lazy and didn’t toast the bread on the toasted sourdough burger.
Atmosphere: 1
Food: 2
Service: 1
Rosemonic Trevino
I had already placed a mobile order before arriving at the restaurant. When I pulled into the drive-thru, I waited about 6 minutes before being acknowledged at the intercom. After that, I waited in line for nearly 30 minutes because the car in front had a large order.
Due to the long wait, I asked if my food could be remade so it would be fresh, and I offered to pull into a parking spot so I wouldn’t hold up other customers. When I walked inside to wait, I overheard employees speaking negatively about me, not realizing I was standing nearby.
The manager on duty did not address the situation or offer any resolution for the poor service and unprofessional behavior. This experience left me feeling disrespected and disappointed.
And the food was still cold.
Atmosphere: 1
Food: 1
Service: 1
Tony Arriza
3am breakfast staff is amazing
Atmosphere: 5
Food: 5
Service: 5
Shaylan Nugent
Tried to call them about altering and order. They promptly hung up each time I called. What kind of service is this? I was kind when I called? I'd certainly understand if I was a jerk but these people really don't care about their job. This is why Jack is going bankrupt.
Atmosphere: 1
Food: 1
Service: 1
Sara Goforth
Yes i shall describe my experience. You know what the best part of Kitsap way Bremerton jack n the box is ? The drive thru guy that works nights !! The dark skinned brotha with the crazy sparkle shoes !! that guy right there is probably the most courteous, friendly, accommodating, respectful man I have met in a long time. Always says please , yes ma'am no ma'am etc. He needs to be promoted to manager because he is a great example of how it should be run. Other than that , I think it's gotten pretty over priced. I think any burger meal for anything over 10 is just a company being greedy. Especially since it is just the 'run of the mill' burger joint. The monster tacos are always cold. Idk if it's the meat to veggie ratio? But it's no Bueno. And there's not been anything added to the menu that I'm like 'I gotta have that!' In years ! Other than that? It's just meh. Nothing personal. Just jitb as a whole is just .. meh.
d whisnant
Jack n the Box isnt what it uses to be. They charge insane amounts of money for fountain drinks and to get a decent burger it costs over 10 bucks. They want you to order a meal so your paying 18 dollars for a burger that belongs on the dollar menue, medium fries and a medium drink. The burger is just a cheeseburger and a lousy one at that. So its gotta be 20 bucks at least for something better and thats the furthest thing from a bargain. The company obviously doesnt care any more . The lady at the window was super nice, super professional and shes the reason for the 5 star on the service. It was 11:30ish at night and she was the ONLY good thing about my expierence.
Atmosphere: 2
Food: 2
Service: 5
Sue Burson
Took forever to get 2 tacos and a veggie roll....just deep fry. They asked me to go from the drive up window to the front parking lot, and they would bring the order right out. This was at 1118 pm. They finally came out to smoke at 1155 pm, saw me apologized and then took 8 minutes to bring food out.
Atmosphere: 1
Food: 4
Service: 1
Renee Reed
They were out of sausage patties and almost all of their soda. They didn't say that when I ordered combo meals, but when I went to the soda machine, every soda I tried was out. I went back to the counter and asked about it, and the guys said yes, they were out because they were expensive to refill? I asked if he could get my soda from the drive-through machine, and he said sure... but when I asked for my two sodas, he said he was out of both back there, too. I wouldn't have got the combos if I had known they were out of soda. Plus they were really slow with the order. The food tasted pretty good though.
Atmosphere: 3
Food: 3
Service: 3
Green Machine
Food was really dry, fries were cold, couldnt get the order i wanted because they didnt have it. bathrooms were out of order, got my order wrong.
Always out of everything including sodas. Didn’t put cheese on my burger and was put together terribly. Didn’t give me my fries. Lazy and didn’t toast the bread on the toasted sourdough burger.
Atmosphere: 1
Food: 2
Service: 1
I had already placed a mobile order before arriving at the restaurant. When I pulled into the drive-thru, I waited about 6 minutes before being acknowledged at the intercom. After that, I waited in line for nearly 30 minutes because the car in front had a large order.
Due to the long wait, I asked if my food could be remade so it would be fresh, and I offered to pull into a parking spot so I wouldn’t hold up other customers. When I walked inside to wait, I overheard employees speaking negatively about me, not realizing I was standing nearby.
The manager on duty did not address the situation or offer any resolution for the poor service and unprofessional behavior. This experience left me feeling disrespected and disappointed.
And the food was still cold.
Atmosphere: 1
Food: 1
Service: 1
3am breakfast staff is amazing
Atmosphere: 5
Food: 5
Service: 5
Tried to call them about altering and order. They promptly hung up each time I called. What kind of service is this? I was kind when I called? I'd certainly understand if I was a jerk but these people really don't care about their job. This is why Jack is going bankrupt.
Atmosphere: 1
Food: 1
Service: 1
Yes i shall describe my experience. You know what the best part of Kitsap way Bremerton jack n the box is ? The drive thru guy that works nights !! The dark skinned brotha with the crazy sparkle shoes !! that guy right there is probably the most courteous, friendly, accommodating, respectful man I have met in a long time. Always says please , yes ma'am no ma'am etc. He needs to be promoted to manager because he is a great example of how it should be run. Other than that , I think it's gotten pretty over priced. I think any burger meal for anything over 10 is just a company being greedy. Especially since it is just the 'run of the mill' burger joint. The monster tacos are always cold. Idk if it's the meat to veggie ratio? But it's no Bueno. And there's not been anything added to the menu that I'm like 'I gotta have that!' In years ! Other than that? It's just meh. Nothing personal. Just jitb as a whole is just .. meh.
Jack n the Box isnt what it uses to be. They charge insane amounts of money for fountain drinks and to get a decent burger it costs over 10 bucks. They want you to order a meal so your paying 18 dollars for a burger that belongs on the dollar menue, medium fries and a medium drink. The burger is just a cheeseburger and a lousy one at that. So its gotta be 20 bucks at least for something better and thats the furthest thing from a bargain. The company obviously doesnt care any more . The lady at the window was super nice, super professional and shes the reason for the 5 star on the service. It was 11:30ish at night and she was the ONLY good thing about my expierence.
Atmosphere: 2
Food: 2
Service: 5
Took forever to get 2 tacos and a veggie roll....just deep fry. They asked me to go from the drive up window to the front parking lot, and they would bring the order right out. This was at 1118 pm. They finally came out to smoke at 1155 pm, saw me apologized and then took 8 minutes to bring food out.
Atmosphere: 1
Food: 4
Service: 1
They were out of sausage patties and almost all of their soda. They didn't say that when I ordered combo meals, but when I went to the soda machine, every soda I tried was out. I went back to the counter and asked about it, and the guys said yes, they were out because they were expensive to refill? I asked if he could get my soda from the drive-through machine, and he said sure... but when I asked for my two sodas, he said he was out of both back there, too. I wouldn't have got the combos if I had known they were out of soda. Plus they were really slow with the order. The food tasted pretty good though.
Atmosphere: 3
Food: 3
Service: 3
Food was really dry, fries were cold, couldnt get the order i wanted because they didnt have it. bathrooms were out of order, got my order wrong.
Atmosphere: 1
Food: 1
Service: 2
Friendly staff, fresh food.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Called to confirm an order, somehow it was still wrong. I was hung up on. I asked for no lettuce on the tacos. Does this look like no lettuce?
Atmosphere: 1
Food: 2
Service: 1
Fast and friendly service. Food 8s cooked right. Clean in parking lot and inside. I like it.
Atmosphere: 5
Food: 5
Service: 5
Food greasy
Atmosphere: 2
Food: 1
Service: 4
Always loved this Jack in the box their sourdough jacks are amazing and they have the best french fries and oh my god that buttermilk ranch
Lobby needs to be cleaned better. Especially the floors and chairs.
Atmosphere: 2
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