Ordered breakfast through Uber eats. My caramel iced coffee came a quarter of the way empty due to no security in the cup holder in the bag. I also pay extra for chocolate and caramel drizzle in the cup. ON TOP OF the required amount of flavoring in the coffee. It’s the most bitter thing I’ve ever tasted and there’s a tiny drop of chocolate drizzle at the bottom and no sign of caramel whatsoever, even the syrup. It only took about 10 minutes to get here so I know it’s not all mixed in. And it wouldn’t be this nasty if it was. The food itself was hot and okay and that’s the only reason I’ve given 2 stars. Do better. It takes 2 minutes to make a drink how requested. McCafé is literally the easiest job in that whole building.
Food: 2
Amy Madsen
The employees here really need to learn some customer service skills. I've been here multiple times and every time I stand there waiting for someone for about 5 minutes before anyone even so much as acknowledges that I'm there. I get that you're busy. I'm not expecting to be helped right away but it's like customer service 101 that you greet the customer and let them know you'll be right with them. I would get in so much trouble at my work if I ignored a customer like this.
Atmosphere: 3
Food: 3
Service: 1
Erica Thomas
They messed up my incredibly easy DoorDash order (ordered 2 breakfast sandwiches, only got 1), so I decided to just drive to the store and see if they forgot the sandwich. I must have made it there right after they stopped serving breakfast on DoorDash, cuz they said no breakfast. I drove up to the food window to check if the sandwich got left on the counter and the poor girl working the food window was nice but when she went back to ask about the breakfast sandwich, I heard them yell at her, “WE AREN’T DOING BREAKFAST!!” Yikes. Not going here again (which is better for my arteries anyways).
Atmosphere: 1
Food: 4
Service: 1
Jo King
They did a amazing job
Atmosphere: 5
Food: 5
Service: 5
Beca Adams
Don't eat here. It will kill you If not today someday soon. I no longer eat here? And I no longer take my kids to to eat or play here either. Please Mc Donalds do the world A favor and shut down All your restaurants. And allow the community to plant fresh fruits and vegetables. For your establishment, once was
David Thompson
I’ve had multiple issues with orders at this location over the last year.
Atmosphere: 1
Food: 2
Service: 1
D S
As always the shake machine was broke. You would think all these years they would invest in equipment that works.
Atmosphere: 5
Food: 5
Service: 5
Jade Callin
my sister gets no bun burgers here a lot and i think they treat her well. alongside that they accidentally multiplied her entire order by 2 at no extra cost and now we have more mcdonalds than we could ever need... i dont care if it was a mistake, best mistake ever!
Atmosphere: 4
Food: 4
Service: 5
Justin Dill
Clean, food came out fast, expiditor was super friendly.
They messed up my order. And fries were cold. After they made me wait for my order out front.
Food: 3
Service: 1
Greg Van Winkle
Not sure what has happened to this location, but they have become super slow no matter if you order ahead or at the counter... Didn't use to have this problem?
Lovey
The ice cream machine works on Kitsap Way, yay!
Atmosphere: 4
Food: 4
Service: 4
Darian Cady
We were door dashing an order that was before 2am and they closed early and were extremely rude.
Service: 1
Bryan McDougall
That's it! Officially done with McDonalds! They changed the app so you can only get one deal or redeem rewards. Multi billion dollar company nickel and diming people. On top of that they handed me a Coke that I tell by looking at it was low on syrup and sure enough it was brown soda water.
Ordered breakfast through Uber eats. My caramel iced coffee came a quarter of the way empty due to no security in the cup holder in the bag. I also pay extra for chocolate and caramel drizzle in the cup. ON TOP OF the required amount of flavoring in the coffee. It’s the most bitter thing I’ve ever tasted and there’s a tiny drop of chocolate drizzle at the bottom and no sign of caramel whatsoever, even the syrup. It only took about 10 minutes to get here so I know it’s not all mixed in. And it wouldn’t be this nasty if it was. The food itself was hot and okay and that’s the only reason I’ve given 2 stars. Do better. It takes 2 minutes to make a drink how requested. McCafé is literally the easiest job in that whole building.
Food: 2
The employees here really need to learn some customer service skills. I've been here multiple times and every time I stand there waiting for someone for about 5 minutes before anyone even so much as acknowledges that I'm there. I get that you're busy. I'm not expecting to be helped right away but it's like customer service 101 that you greet the customer and let them know you'll be right with them. I would get in so much trouble at my work if I ignored a customer like this.
Atmosphere: 3
Food: 3
Service: 1
They messed up my incredibly easy DoorDash order (ordered 2 breakfast sandwiches, only got 1), so I decided to just drive to the store and see if they forgot the sandwich. I must have made it there right after they stopped serving breakfast on DoorDash, cuz they said no breakfast. I drove up to the food window to check if the sandwich got left on the counter and the poor girl working the food window was nice but when she went back to ask about the breakfast sandwich, I heard them yell at her, “WE AREN’T DOING BREAKFAST!!” Yikes. Not going here again (which is better for my arteries anyways).
Atmosphere: 1
Food: 4
Service: 1
They did a amazing job
Atmosphere: 5
Food: 5
Service: 5
Don't eat here.
It will kill you If not today someday soon. I no longer eat here? And I no longer take my kids to to eat or play here either.
Please Mc Donalds do the world A favor and shut down All your restaurants. And allow the community to plant fresh fruits and vegetables. For your establishment, once was
I’ve had multiple issues with orders at this location over the last year.
Atmosphere: 1
Food: 2
Service: 1
As always the shake machine was broke. You would think all these years they would invest in equipment that works.
Atmosphere: 5
Food: 5
Service: 5
my sister gets no bun burgers here a lot and i think they treat her well. alongside that they accidentally multiplied her entire order by 2 at no extra cost and now we have more mcdonalds than we could ever need... i dont care if it was a mistake, best mistake ever!
Atmosphere: 4
Food: 4
Service: 5
Clean, food came out fast, expiditor was super friendly.
Atmosphere: 5
Food: 4
Service: 5
Loving it
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They messed up my order. And fries were cold. After they made me wait for my order out front.
Food: 3
Service: 1
Not sure what has happened to this location, but they have become super slow no matter if you order ahead or at the counter... Didn't use to have this problem?
The ice cream machine works on Kitsap Way, yay!
Atmosphere: 4
Food: 4
Service: 4
We were door dashing an order that was before 2am and they closed early and were extremely rude.
Service: 1
That's it! Officially done with McDonalds! They changed the app so you can only get one deal or redeem rewards. Multi billion dollar company nickel and diming people. On top of that they handed me a Coke that I tell by looking at it was low on syrup and sure enough it was brown soda water.
Food: 1
Service: 2
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