Firehouse Subs SunMarket Jantz
838 Uhling Rd, Burbank
(509) 412-1007
Recent Reviews
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Great customer service great food
Atmosphere: 4
Food: 4
Service: 4
This Firehouse has gone so far downhill since they switched owners. My sandwich is always made incorrectly, and waiting 30+ minutes for your order even when the place is empty seems like a problem. I usually don't complain, being a 20 year veteran of the service industry myself, but the people in charge of running this place really need to reevaluate their standards for service.
Atmosphere: 2
Food: 2
Service: 1
I love firehouse and go pretty frequently to a couple locations and don’t typically leave a review but, was a little upset when I walked in at 6pm and ordered a Mac and cheese and bowl of potato soup. There was 3 other people that ordered and it took me 30 minutes before I got my food. I have also had a couple instances where I order online and drive 25 minutes home to pick it up and i still wait an extra 10-15 minutes to get what I ordered. Seems to only happen at this location.
Atmosphere: 5
Food: 5
Service: 1
A sub every 15 minutes while playing graba$$ is not productive nor inviting to come back!! Very poor service!
Turkey bacon ranch for the win
Subs are great! Full of flavor!
The sun was ok. Was not expecting sweet dressing on an Italian sub. Expected a vinaigrette. Raul was not happy I wanted to order, mumbled when talking was just not friendly at all. I ordered a large and figured I'd get my money out of it but the last 2 inches of the sub on both ends had nothing but dressing. I expected more. Sad to say I was disappointed.
Excellent job to the crew working Friday 3-21-25 afternoon. Even though they were busy they worked hard to get our food to us very quickly. The sandwiches were great and we appreciate the fast friendly service.
Stopped by for a sub to take home for lunch. Ordered the club. Got home 30 mins later to find no bacon on it. Place wasn't busy. Prices good but like Subway, sandwiches skimpy. Plus they warmed it up. I wasn't asked and expected a cold sub. Guess they're all toasted?? Won't be back.
Seems like every time I come to this location it take forever to get my order. Placed an online order 1hour prior to pickup. When I arrived it still hadn't even been made. Making me late for work... not cool
Restaurantji Recommends
I had the Philly sub. It was pretty much gross. Kind of tasted like puke on the way back up.🤷♀️ sorry but true
It took them more then 20 minutes to get 1 sandwiche done with 2 people working. And no one in line that's absolutely ridiculous! Be better people.
Service: 1
It was really good, cleanliness is good to, service is really good
Parking: 5 spots
Kid-friendliness: My kid ordered and they were really friendly to him
Atmosphere: 4
Food: 4
Service: 5
They are now closed :(
Atmosphere: 4
Food: 4
Service: 4
Ordered dinner for the family and got home find out that every item we ordered was incorrect. We had added customizations to all 4 subs and the salad, but everything was screwed up. The meatball sub was hot except for the cold meatballs. Asked for no tomatoes on the salad and multiple sandwiches, but every sandwich had tomatoes. Very dissatisfied with this Firehouse location.
Food: 2
Service: 1
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