What's the point of calling an order in 30 min before pick up to sit and wait while people that walk in push my order back? I waited 45 min! Ridiculous!!!
Atmosphere: 3
Food: 3
Service: 1
John E
It was okay
Atmosphere: 2
Food: 3
Service: 2
Lormee Lee
My husband canāt have his cell phone at work so I ordered him a sandwich via Postmates. When he received it, there was a long hair in the sandwich. He was disgusted and threw it away. Postmates refused to give us a refund unless he had a photo showing this. Because heās not allowed to have his cell phone at work, he was unable to take a photo. What a waste of $25 since it was a giant double meat sandwich.
Food: 1
Money NICE
Savannah should never be a manger in her life same as Ashley wow some people are unhappy with there lifeās love the guys that work here wish there was better managers
Atmosphere: 1
Food: 1
Service: 1
L. Lee
My husband canāt have his cell phone at work so I ordered him a sandwich via Postmates. When he received it, there was a long hair in the sandwich. He was disgusted and threw it away. Postmates refused to give us a refund unless he had a photo showing this. Because heās not allowed to have his cell phone at work, he was unable to take a photo. What a waste of $25 since it was a giant double meat sandwich.
Food: 1
Syclus
The sight of the sandwich alone was enough to send waves of anticipation through me. I hadn't even taken a bite yet, but I could already feel it in my bonesāthis sandwich was going to transcend "good." As I picked up the smokey southwestern cheesesteak, the parmesan-crusted bun felt like a cloud and a crisp sheet of perfection all at once, a contradiction only possible in dreams. My first bite was nothing short of an epic, the kind that poets would write about for centuries. The cheeseāoh, the cheese!āhad melted into an intoxicating symphony, effortlessly harmonizing with the steak that was so tender it practically surrendered to my teeth. And the steakādear god, the steak! Each piece disintegrated with such grace it felt like eating the concept of silk itself. The vibrant green and red peppers danced on my palate, pulling me deeper into their flavorful rhythm, each bite demanding another. And then, the sauceāthe sauce! It didnāt just complement the smoky undertones; it elevated them, turning the whole experience into a divine ritual. Every mouthful was a masterpiece, every second a journey I never wanted to end.
Atmosphere: 5
Food: 5
Service: 5
katie saisslin
Dietary restrictions: They have no bread options for keto and they have no meat options and fish options. They're highly customizable for your needs.
Parking: There's a lot of parking options to pick from
Kid-friendliness: They have kids options and customize
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef and Provolone
Chelsea Ruede
5 stars for a tasty sub, but mostly for the wonderful staff. Came in on 8/2 around 115pm and was greeted with kindness and efficiency throughout the entire process.
Atmosphere: 4
Food: 4
Service: 5
Jacob Leander
The staff save the day everyday. They put a smile on when itās obvious they are struggling to handle the volume of walk-in and online orders. What could be a bad experience every time is made better by the friendliness of the workers trying to do their best.
Terrible customer service. The girl at the register refused to talk or say anything even though I had questions about my order. How rude!!
Atmosphere: 1
Food: 1
Service: 1
Taras T
The food is good but the service is super slow. Youāre better off ordering online 15-20 minutes early and coming up picking it up otherwise if thereās five people in line youāre going to wait 10-15 minutes
Atmosphere: 3
Food: 5
Service: 2
Andre Nellams
Worse one in the region... slow, not organized..
Atmosphere: 2
Food: 4
Service: 1
K S
This is the absolute worst JMs. I have been ordering online regularly for years, and recently every single time I show up they have ālostā my order, immediately find it, but then wait until theyāve served the entire line before making it.I arrive after the order is scheduled to be made, and then always end up waiting 20+ minutes while they finish the line before starting on my order. What is the point of the order ahead?Avoid this location - too many good food options in Burien for this consistently poor service.
Atmosphere: 1
Food: 3
Service: 1
Brooklyne Morrill (Sherlock the Service Dog)
I did an online order and got the completely wrong sandwich. I was having a horrible day and just the small action of taking the time to get an order right would have brightened it a little. Please actually pay attention to orders. This was beyond disappointing. Double checking can truly make a difference and impact someone more than you can imagine.
Please improve the quality of tomatoes š
Atmosphere: 4
Food: 2
Service: 5
What's the point of calling an order in 30 min before pick up to sit and wait while people that walk in push my order back? I waited 45 min! Ridiculous!!!
Atmosphere: 3
Food: 3
Service: 1
It was okay
Atmosphere: 2
Food: 3
Service: 2
My husband canāt have his cell phone at work so I ordered him a sandwich via Postmates. When he received it, there was a long hair in the sandwich. He was disgusted and threw it away. Postmates refused to give us a refund unless he had a photo showing this. Because heās not allowed to have his cell phone at work, he was unable to take a photo. What a waste of $25 since it was a giant double meat sandwich.
Food: 1
Savannah should never be a manger in her life same as Ashley wow some people are unhappy with there lifeās love the guys that work here wish there was better managers
Atmosphere: 1
Food: 1
Service: 1
My husband canāt have his cell phone at work so I ordered him a sandwich via Postmates. When he received it, there was a long hair in the sandwich. He was disgusted and threw it away. Postmates refused to give us a refund unless he had a photo showing this. Because heās not allowed to have his cell phone at work, he was unable to take a photo. What a waste of $25 since it was a giant double meat sandwich.
Food: 1
The sight of the sandwich alone was enough to send waves of anticipation through me. I hadn't even taken a bite yet, but I could already feel it in my bonesāthis sandwich was going to transcend "good." As I picked up the smokey southwestern cheesesteak, the parmesan-crusted bun felt like a cloud and a crisp sheet of perfection all at once, a contradiction only possible in dreams. My first bite was nothing short of an epic, the kind that poets would write about for centuries. The cheeseāoh, the cheese!āhad melted into an intoxicating symphony, effortlessly harmonizing with the steak that was so tender it practically surrendered to my teeth. And the steakādear god, the steak! Each piece disintegrated with such grace it felt like eating the concept of silk itself. The vibrant green and red peppers danced on my palate, pulling me deeper into their flavorful rhythm, each bite demanding another. And then, the sauceāthe sauce! It didnāt just complement the smoky undertones; it elevated them, turning the whole experience into a divine ritual. Every mouthful was a masterpiece, every second a journey I never wanted to end.
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: They have no bread options for keto and they have no meat options and fish options. They're highly customizable for your needs.
Parking: There's a lot of parking options to pick from
Kid-friendliness: They have kids options and customize
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roast Beef and Provolone
5 stars for a tasty sub, but mostly for the wonderful staff. Came in on 8/2 around 115pm and was greeted with kindness and efficiency throughout the entire process.
Atmosphere: 4
Food: 4
Service: 5
The staff save the day everyday. They put a smile on when itās obvious they are struggling to handle the volume of walk-in and online orders. What could be a bad experience every time is made better by the friendliness of the workers trying to do their best.
Atmosphere: 1
Food: 5
Service: 5
Restaurantji Recommends
Terrible customer service. The girl at the register refused to talk or say anything even though I had questions about my order. How rude!!
Atmosphere: 1
Food: 1
Service: 1
The food is good but the service is super slow. Youāre better off ordering online 15-20 minutes early and coming up picking it up otherwise if thereās five people in line youāre going to wait 10-15 minutes
Atmosphere: 3
Food: 5
Service: 2
Worse one in the region... slow, not organized..
Atmosphere: 2
Food: 4
Service: 1
This is the absolute worst JMs. I have been ordering online regularly for years, and recently every single time I show up they have ālostā my order, immediately find it, but then wait until theyāve served the entire line before making it.I arrive after the order is scheduled to be made, and then always end up waiting 20+ minutes while they finish the line before starting on my order. What is the point of the order ahead?Avoid this location - too many good food options in Burien for this consistently poor service.
Atmosphere: 1
Food: 3
Service: 1
I did an online order and got the completely wrong sandwich. I was having a horrible day and just the small action of taking the time to get an order right would have brightened it a little. Please actually pay attention to orders. This was beyond disappointing. Double checking can truly make a difference and impact someone more than you can imagine.
Atmosphere: 1
Food: 1
Service: 1
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