McDonald's
1516 SW 114th St, Burien
(206) 248-3072
Recent Reviews
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Answered then went completely silent. Like why?
I’m not paying $8.00 for a Big Mac that was .50 cents in 1980. Also has lost 40% of its size. All these fast food places are ripping us off.
Atmosphere: 1
Food: 1
Service: 1
Fast service, clean location. Friendly staff who think you can't understand them. I love it.
Atmosphere: 5
Food: 5
Service: 5
I love McDonald's food but the service/employees are terrible. I've been coming here for years and 3/4 of the time there's always a problem with my order. I've been cussed at by staff and told by the manager that I can't get my money refunded when I've been overcharged. If I didn't love the food so much or had another McDonald's close by, I definitely wouldn't come back.
Atmosphere: 2
Food: 4
Service: 1
I was just ordering my food and seen an employee grab and eat fries. Probably gonna think twice before going to this location.
There are no people to order from. You have to order from a machine.
Atmosphere: 1
Work on your guys customers service.
Atmosphere: 1
Service: 1
Good. Inside seating before 8 PM on weekends. Slow service, just ordered a drink.
Atmosphere: 1
Food: 1
Service: 1
Apparently this location doesn’t serve Breakfast Value Meals at 6:30AM. I was told “maybe” if you order on the app.
Atmosphere: 1
Food: 3
Service: 1
I waited 30 minutes for a frappe and he never came to give it to me. What bad service.
Restaurantji Recommends
We have frequented this location multiple times. The drive-thru is usually a good experience, but the same cannot be said about the dine-in (lobby) experience. There is almost never an employee at the register. There is also a large wall that blocks the view to the back area. It feels like the employees ignore the lobby and primarily focus on the drive-thru. You can stand there waiting for 5-10 minutes without even being acknowledged. Even when someone finally comes to the front it feels like they are dismissive or perhaps annoyed. Just a general poor customer service experience. You might as well go through the drive-thru, then bring your food inside the restaurant. It will be 10x faster and you won’t be ignored.
Atmosphere: 2
Food: 5
Service: 1
Finally had an actual large ice cream cone. For years their large cones looked like a mini kid cone.
Jaqueline, had manager on her tag, has amazing customer service skills, is patient, kind, and didn’t show impatience with me while I asked quite a few questions regarding the recent McDonaldland tin release. Thank you for your kindness.
Service: 5
These guys hate people that do delivery orders from this location. They will give you three different directives then act like you are stupid for following them all to pick up a $3 order these people made me get out of the drive thru told me to go to the deleivery window around the corner then waved there hands in the air in symbolization as to say “what are you doing” as if I need to leave my $2000 e bike with my four year old in the tow trailer out side while I pick up a small Big Mac meal bag I would rate this location a 1/10 for customer service unless you just order and leave on the drive thru I have had a few occasions where they get offended if you are in the lobby with your children as well.
Food was hot and good for fast food. Nice white meat fir the McChicken.
Atmosphere: 4
Food: 5
Service: 5
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