When I’m craving Panda Express, I often come to this location because it’s convenient to my place and work. The staff is very friendly and engaging. However, the food has been either good or disappointing. I usually get the plate with Chow Mein, Orange Chicken, and Broccoli Beef. The Orange Chicken never lets me down because it’s cooked the same way consistently. But as for both the Chow Mein and Broccoli Beef, it’s always a hit or miss. Sometimes the Chow Mein isn’t cooked thoroughly, and parts of it is missing the flavor and oil. It’s like the Cook was either being lazy and rushing with the wok. As for the Broccoli Beef, sometimes the Broccoli isn’t cooked long enough with the sauce, which is why it’s still hard and dry. Overall, the customer service here is great, but the food lacks quality and consistency.
Atmosphere: 4
Food: 2
Service: 4
Melanya Laigo
Drive thru can be hectic so I always prefer to go inside when I want Panda Express. They always pour the new food in the front (so people can see how steamy and fresh it is) but they always grab food from the back (FIFO) I get it. But I always ask them to grab food from the front when I see there’s a new fresh order. It’s a trick I learned when I worked there and it’s something people should consider if they don’t want soggy/ cold food! ;)
Atmosphere: 4
Food: 4
Service: 4
Heath marks
Panda Express has been a comfort food for me since I first encountered it in the early 90s. Been a big fan for a long time. This location has been become a regular stop for me and my friends; excellent food and fantastic customer service. Tonight, I had a small problem with coupon redemption because I had misunderstood the fine print; even though it was my fault, they graciously worked to make everything work out. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Zachary O'Neal
Food’s okay, but they don’t give out bags with your meal making it a hassle to carry, and up-charge you if you want one. Disappointing trend is customer service that’s dissuading me from going again
Few weeks ago i ordered delivery and an item was not added. I immediately called in and spoke to Jay the manager. He reviewed the order and apologized for the mistake. He showed empathy and offered to make it right when I order again. And Yes! he kept his word. A+ on how customer service is done , thank you Jay!
Atmosphere: 5
Food: 5
Service: 5
Tony
I went there a couple of weeks ago and I got a bigger plate with a large side entree and after getting home I discovered there was a significant issue with food quality. I don't want to go into the description of it, but it was a pretty big deal. I called the store and talked to Jay and Jay apologized and said that he would fix it if I went back in. I live more than an hour away, so waited a couple of weeks until I'd be near that Panda- and went back in. Jay and Kim fixed it. I understand that nobody is perfect and sometimes things go wrong that are out of your control and that's just being realistic. I appreciate that Jay and Kim addressed it and I'll be returning.
Atmosphere: 5
Food: 4
Service: 5
Peachyy Pie
Always missing something in the order. ALWAYS! Why?
jacob smith
The workers here are incredibly friendly and the food is always on point. Never forget any of the order. 10s across the board ❤️ 🥢 🍚
When I’m craving Panda Express, I often come to this location because it’s convenient to my place and work. The staff is very friendly and engaging. However, the food has been either good or disappointing. I usually get the plate with Chow Mein, Orange Chicken, and Broccoli Beef. The Orange Chicken never lets me down because it’s cooked the same way consistently. But as for both the Chow Mein and Broccoli Beef, it’s always a hit or miss. Sometimes the Chow Mein isn’t cooked thoroughly, and parts of it is missing the flavor and oil. It’s like the Cook was either being lazy and rushing with the wok. As for the Broccoli Beef, sometimes the Broccoli isn’t cooked long enough with the sauce, which is why it’s still hard and dry. Overall, the customer service here is great, but the food lacks quality and consistency.
Atmosphere: 4
Food: 2
Service: 4
Drive thru can be hectic so I always prefer to go inside when I want Panda Express. They always pour the new food in the front (so people can see how steamy and fresh it is) but they always grab food from the back (FIFO) I get it. But I always ask them to grab food from the front when I see there’s a new fresh order. It’s a trick I learned when I worked there and it’s something people should consider if they don’t want soggy/ cold food! ;)
Atmosphere: 4
Food: 4
Service: 4
Panda Express has been a comfort food for me since I first encountered it in the early 90s. Been a big fan for a long time. This location has been become a regular stop for me and my friends; excellent food and fantastic customer service. Tonight, I had a small problem with coupon redemption because I had misunderstood the fine print; even though it was my fault, they graciously worked to make everything work out. Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Food’s okay, but they don’t give out bags with your meal making it a hassle to carry, and up-charge you if you want one. Disappointing trend is customer service that’s dissuading me from going again
Atmosphere: 1
Food: 3
Service: 2
Friendly customer service, clean restaurant. Fresh food! Delicious 😋😋😋✌🏽
Atmosphere: 5
Food: 5
Service: 5
Absolutely love their food
Atmosphere: 5
Food: 5
Service: 5
Few weeks ago i ordered delivery and an item was not added. I immediately called in and spoke to Jay the manager. He reviewed the order and apologized for the mistake. He showed empathy and offered to make it right when I order again. And Yes! he kept his word. A+ on how customer service is done , thank you Jay!
Atmosphere: 5
Food: 5
Service: 5
I went there a couple of weeks ago and I got a bigger plate with a large side entree and after getting home I discovered there was a significant issue with food quality. I don't want to go into the description of it, but it was a pretty big deal. I called the store and talked to Jay and Jay apologized and said that he would fix it if I went back in. I live more than an hour away, so waited a couple of weeks until I'd be near that Panda- and went back in. Jay and Kim fixed it. I understand that nobody is perfect and sometimes things go wrong that are out of your control and that's just being realistic. I appreciate that Jay and Kim addressed it and I'll be returning.
Atmosphere: 5
Food: 4
Service: 5
Always missing something in the order. ALWAYS! Why?
The workers here are incredibly friendly and the food is always on point. Never forget any of the order. 10s across the board ❤️ 🥢 🍚
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
First time. The food was fresh and the cashier was super nice.
Atmosphere: 5
Food: 5
Service: 5
Bad service from the manager Kim. He works with anxiety and treats his colleagues in the worst. What a bad taste.
Atmosphere: 1
Food: 5
Service: 1
Usually Panda Express is my favourite Chinese fast food option, but not this one. These both chicken sides colour bit light and not really tasty.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Walnut, Teriyaki and Kung Pao, Honey Sesame
Love this Panda Express their service is amazing. Super friendly staff. The food is always fresh and delicious. Everything was excellent.
Atmosphere: 5
Food: 5
Service: 5
I didn't visit Panda Express. An error somewhere is this survey
Atmosphere: 2
Food: 3
Service: 2
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