Ana is very friendly and she's excellent with her customer service. 5* for Ana.
Frances Seibert
Make sure they know what you’re asking them. Was supposed to get a free med rice or noodle but didn’t.
Atmosphere: 1
Food: 5
Service: 1
Brian L
We ordered several dishes and all were perfect. The chicken wasn't dried out and everything was flavorful. I was pleasantly surprised by the quality for the price!
Went through the drive-through all I ordered was crab Ragoons . Bought them at 5:30 PM They were so old they were soggy. This place is gone way downhill this last six months! I don’t expect to order what should be crispy fried food and it to be soggy because it’s set under the lights for so long and during dinner hour wow .
Atmosphere: 3
Food: 1
Service: 3
Scopezz
Brought my grandkids here and told them this was authentic Chinese food 🙏
Atmosphere: 5
Food: 5
Service: 5
Stärke
Way to have every meat option and no impossible orange chicken. Complete BS
Vegetarian options: No vegetarian protein options. Be warned, you literally won't be able to eat anything other than rice and chow mein...
Dietary restrictions: Don't go if you're vegetarian
January 16th 2025- I ordered closer to closing time and as I have worked in food service I understand that you’re doing closing tasks, but can you explain to me why y’all think it’s okay to give out STALE ass cream cheese rangoons, cold and hard orange chicken and teriyaki chicken that y’all didn’t even bother to cut and then only gave out a flimsy fork?! You’re JOKING😅 First and last time I’ll be coming here. I get that everyone wants to go home, but I payed the exact same amount as every other person throughout the day, therefore I should receive the same quality of food. Very dissatisfied and disappointed in this location:/
Atmosphere: 1
Food: 1
Service: 1
Angel Baby
Stopping here as a regular customer to get food knowing Jay. For the past years, I have never had an issue until now. You got this weirdo, so she claims to be a manager coming out from Starbucks to the side building of Panda Express her name is KIM screams trying to take a picture of my truck without my permission for something we didn't do bad demanding us to leave. Like, who are you and who hired you as a manager demanding us to leave making false accusations stopping to smoke a cigarette in the corner. You need to be retrained instead of making false verbal accusations on people thinking your accusations were valid and then contacting Jay stating false lies to him over the phone. KIM, you are an example of good customers not returning to this location because u acting like i done something bad screaming and making things up in your tiny brains. I will be contacting corporate on behalf of your behavior. Also, if you are a manager, why don't you have a manager tag on the way Jay would so again? You're just an employee who needs to be retrained how to have customer service.
I am writing to express my extreme disappointment and frustration with the treatment I received during my recent visit to your establishment. As a regular customer, I have always been satisfied with the service and food provided, particularly when Jay is working. However, my latest experience was marred by the unprofessional behavior of an individual claiming to be a manager named Kim. On my most recent visit, Kim emerged from the Starbucks adjacent to your location on the side building and approached me in a confrontational manner. She began screaming and attempting to take a picture of my vehicle without my permission, citing unfounded accusations. I was shocked and taken aback by her behavior, which was not only unprofessional but also harassing. Kim's actions were completely unwarranted, and I took great offense to her false accusations and verbal abuse. Furthermore, I was dismayed to learn that she had contacted Jay, a manager staff member. I have come to trust and relayed false information about the incident. This not only reflects poorly on Kim but also undermines the trust I have in your establishment. As a customer, I expect to be treated with respect and dignity, particularly when I have done nothing wrong. Kim's behavior was a stark contrast to the excellent service I have come to expect from your location. Her actions, including screaming, making false accusations, and attempting to take pictures without permission, are unacceptable and demonstrate a clear lack of customer service skills. I am also concerned that Kim does not appear to have a manager's tag or identification, which raises questions about her authority and legitimacy as a manager. It is imperative that your staff, particularly those in management positions, are properly trained and equipped to handle customer interactions in a professional and respectful manner. I intend to contact your corporate office to report this incident and express my disappointment with the treatment I received. I hope that you will take immediate action to address Kim's behavior and provide her with the necessary training to ensure that customers are treated with the respect and dignity they deserve. I hope that you will take my complaint seriously and take prompt action to rectify the situation. Kim should be fired as she's not a great fit for Panda Express within her discriminating against me and my partner refusing to have us order food. We will not be regular customers here anymore. The owner of this place needs to see this unacceptable type of behavior Kim claiming she owns the store.
Atmosphere: 1
Food: 1
Service: 1
The Rat Detective
Always let them go. Panda Express food always is good. Customer service is great, always can find parking. Even in a busy area, yummy yummy, yummy
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Honey Sesame, The Original Orange Chicken, Honey Walnut Shrimp, Fried Rice, Chow Mein, Orange Chicken
Robert Houston
invalid at the counter took my order wrong and then lied saying bathroom didnt work when I was about to piss myself, prolly cause hobos wreck it. Go to a different place.
Ana is very friendly and she's excellent with her customer service. 5* for Ana.
Make sure they know what you’re asking them. Was supposed to get a free med rice or noodle but didn’t.
Atmosphere: 1
Food: 5
Service: 1
We ordered several dishes and all were perfect. The chicken wasn't dried out and everything was flavorful. I was pleasantly surprised by the quality for the price!
Food: 5
Service: 5
Recommended dishes: Honey Walnut Shrimp, Fried Rice, Plate, Chow Mein
not too good. Food was cold
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Fried Rice, Chow Mein, Orange Chicken
Friendly and very efficient staff
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-through all I ordered was crab Ragoons .
Bought them at 5:30 PM They were so old they were soggy.
This place is gone way downhill this last six months!
I don’t expect to order what should be crispy fried food and it to be soggy because it’s set under the lights for so long and during dinner hour wow .
Atmosphere: 3
Food: 1
Service: 3
Brought my grandkids here and told them this was authentic Chinese food 🙏
Atmosphere: 5
Food: 5
Service: 5
Way to have every meat option and no impossible orange chicken. Complete BS
Vegetarian options: No vegetarian protein options. Be warned, you literally won't be able to eat anything other than rice and chow mein...
Dietary restrictions: Don't go if you're vegetarian
Fresh and delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Rice, Plate, Chow Mein, Orange Chicken
Ignore the atmosphere rating I didn't eat there but the food was awesome took me two lunchbreaks to eat it I will definitely go again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bigger Plate, Mushroom Chicken, Beijing Beef, Chow Mein
Restaurantji Recommends
Take out order
Food: 5
Service: 5
January 16th 2025- I ordered closer to closing time and as I have worked in food service I understand that you’re doing closing tasks, but can you explain to me why y’all think it’s okay to give out STALE ass cream cheese rangoons, cold and hard orange chicken and teriyaki chicken that y’all didn’t even bother to cut and then only gave out a flimsy fork?! You’re JOKING😅 First and last time I’ll be coming here. I get that everyone wants to go home, but I payed the exact same amount as every other person throughout the day, therefore I should receive the same quality of food. Very dissatisfied and disappointed in this location:/
Atmosphere: 1
Food: 1
Service: 1
Stopping here as a regular customer to get food knowing Jay. For the past years, I have never had an issue until now. You got this weirdo, so she claims to be a manager coming out from Starbucks to the side building of Panda Express her name is KIM screams trying to take a picture of my truck without my permission for something we didn't do bad demanding us to leave. Like, who are you and who hired you as a manager demanding us to leave making false accusations stopping to smoke a cigarette in the corner. You need to be retrained instead of making false verbal accusations on people thinking your accusations were valid and then contacting Jay stating false lies to him over the phone. KIM, you are an example of good customers not returning to this location because u acting like i done something bad screaming and making things up in your tiny brains. I will be contacting corporate on behalf of your behavior. Also, if you are a manager, why don't you have a manager tag on the way Jay would so again? You're just an employee who needs to be retrained how to have customer service.
I am writing to express my extreme disappointment and frustration with the treatment I received during my recent visit to your establishment. As a regular customer, I have always been satisfied with the service and food provided, particularly when Jay is working. However, my latest experience was marred by the unprofessional behavior of an individual claiming to be a manager named Kim. On my most recent visit, Kim emerged from the Starbucks adjacent to your location on the side building and approached me in a confrontational manner. She began screaming and attempting to take a picture of my vehicle without my permission, citing unfounded accusations. I was shocked and taken aback by her behavior, which was not only unprofessional but also harassing. Kim's actions were completely unwarranted, and I took great offense to her false accusations and verbal abuse. Furthermore, I was dismayed to learn that she had contacted Jay, a manager staff member. I have come to trust and relayed false information about the incident. This not only reflects poorly on Kim but also undermines the trust I have in your establishment. As a customer, I expect to be treated with respect and dignity, particularly when I have done nothing wrong. Kim's behavior was a stark contrast to the excellent service I have come to expect from your location. Her actions, including screaming, making false accusations, and attempting to take pictures without permission, are unacceptable and demonstrate a clear lack of customer service skills. I am also concerned that Kim does not appear to have a manager's tag or identification, which raises questions about her authority and legitimacy as a manager. It is imperative that your staff, particularly those in management positions, are properly trained and equipped to handle customer interactions in a professional and respectful manner. I intend to contact your corporate office to report this incident and express my disappointment with the treatment I received. I hope that you will take immediate action to address Kim's behavior and provide her with the necessary training to ensure that customers are treated with the respect and dignity they deserve. I hope that you will take my complaint seriously and take prompt action to rectify the situation. Kim should be fired as she's not a great fit for Panda Express within her discriminating against me and my partner refusing to have us order food. We will not be regular customers here anymore. The owner of this place needs to see this unacceptable type of behavior Kim claiming she owns the store.
Atmosphere: 1
Food: 1
Service: 1
Always let them go. Panda Express food always is good. Customer service is great, always can find parking. Even in a busy area, yummy yummy, yummy
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Honey Sesame, The Original Orange Chicken, Honey Walnut Shrimp, Fried Rice, Chow Mein, Orange Chicken
invalid at the counter took my order wrong and then lied saying bathroom didnt work when I was about to piss myself, prolly cause hobos wreck it. Go to a different place.
Atmosphere: 1
Food: 3
Service: 1
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