Subway
15500 1st Ave S #104, Burien
(206) 241-1920
Recent Reviews
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Not sure when “any” stopped meaning any. But that’s the case here. Only 5 basic coldcuts/veggie apply to all the coupons they themselves sent out. Weird printed white store posted under the menu for it.
Scammy.
Atmosphere: 2
Food: 2
Service: 2
The app sent a message to say happy birthday and said I could get a free cookie on my birthday (woohoo, like a free cookie is a big deal, right?). I stopped in, opened my app, a graphic popped up saying I get a free cookie. I clicked on it and could not find how or where on the app I got my free cookie. I asked the one gal in the store for help. It was like she did not want me asking her anything, almost like she spoke very little and very simple English but what I was asking was something she did not understand. I don't know that is the case, but that is how it felt. I stood there by the cash register trying to find on my app how to get my free cookie. I must have stood there for 10 - 15 minutes before I asked her again where on the app I can go to get my free cookie for my birthday. Again, she did not help me and I felt ignored. I went to leave without buying anything and she politely said "Thank you for coming in." That was nice of her but it was like she is well trained to do a very few things right but can do nothing she is not trained to do because of a language barrier. Again, I am only guessing that is the problem. I went onto Subway corporate website and registered a complaint. About 5 days later, I got an email from someone who said he was a manager. I do not know if he is the store manager or a manager up the chain of command. His response was like it had been copied straight from the corporate manual or something. I have been a loyal customer for several decades and my loyalty kept me as a good customer to the Subway brand for a long time through their ups and downs. I travel a lot and go to Subways all over the country. This all came down to a lousy free cookie offered to me for my birthday which I never got but the whole incident on my birthday soured me so much, I guess you can say it was the last straw and I will no longer be a loyal Subway fan.
Atmosphere: 1
Food: 4
Service: 1
Just ate here and wasn’t anything out of ordinary, service was as expected for a subway. Good food
Atmosphere: 5
Food: 5
Service: 5
if you wanna try the air sandwich you can get it here lol
bread with lot of mustard
this place is terrible
Atmosphere: 1
Food: 1
Service: 1
Clean place, friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Used to enjoy going here but the last several months, it's gone down hill. For two people to eat here it's close to $40. For TWO people to eat sandwiches! They skimp on meat, spreading it out to barely cover the bread, and all the toppings are barely put on. If you ask for more of something they get upset. It's barely covering the bread and your charging me $40 I should be able to ask for more that 4 olive slices. I e watched a few subway sandwiches get made in front of my eyes over many years and its clear they are making less but charging more. It's unfortunate, for those trying to make a healthier choice but having to pass it up bcs it's a rip off. AND they won't accept paper coupons (that have their address on it) or coupons from the subway app.
Atmosphere: 1
Food: 2
Service: 1
I like subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Cheese Melt Footlong Melt
Went to pick up my online order and was told it had already been picked up. When I explained that it had not been since I was just arriving, I was asked to show my phone with the order, which I did. I was then told that the order I was showing was for Jeff (me) and not for George (the order that was picked up). I had to explain multiple times that I was not George and I was there to get the order for Jeff. This went on and on until suddenly the lady I was dealing with looked over, picked up my order receipt, and said she would make my order. Once the order was made it was sat on the counter and the lady went to the back of the store without saying a thing to me.I should have known the way this was going to double check the order before I left but I didn't do it. So, it really was not a surprise to get home and find that my ordered and paid for 12" sandwich was actually only a 6" and that the order of "Less onion" was somehow read as put every onion possible on it. Also somehow the ordered double chocolate cookie was read to only be a regular chocolate chip cookie. I tried to call the store, I checked first and it was not past their closing time, and with no surprise nobody picked up the phone. There is no ability to leave a message, instead you eventually get a recording saying nobody is able to take the call and you will be disconnected. By the time this was all done it was to late to drive back to the store (and really I shouldn't have to) so I dealt with the incorrect order I received.
Food: 1
Service: 1
I like subway.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham & Cheese Melt Footlong Melt
This is the 2nd time in a year I go in and order a d at checkout I have a coupon that stats clearlyBuy 1ft long get 1 50% off a ft long... after reading the coupon over and over it doesn't say anywhere online only!!! The 1st guy was rude and just walked off on my and now this lady tonight say that subway does not have any offers like this I had my app open with my account pulled up and it said it right there on my phone, and she keep saying no and telling me my total. I really used to like subway but now I don't think I'll ever go back
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Closes earlier than Google says (9pm)
Atmosphere: 5
Food: 5
Service: 5
Typical
Atmosphere: 5
Food: 5
Service: 5
Online, they lie to you, they lie to you
Service: 1
No coupons are accepted
Atmosphere: 4
Food: 4
Service: 4
I was disappointed with the quality of the sandwich I got. The tomatoes were frozen and really all the ingredients were just... Aggressively mediocre.
Atmosphere: 3
Food: 3
Service: 4
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