Management was unwilling to honor a $200 gift certificate that was purchased for a birthday celebration! I presented the voucher when we were seated before they took our drink order. The staff was friendly and explained the menu. Our server said that the Manager had to be called in order to get the meal credit. As they started placing drinks on the table another server apologized and said that all the vouchers had already been claimed. I was shocked and explained that we had paid cash for this certificate and they had a legal obligation to honor it. We read through the details again. It's not expired. It doesn't apply to drinks. Otherwise, it's worth $200. We asked to speak to the Manager personally and the server handed us a cell phone with the Manager on the line. He was very firm, stating that all 5 certificates had already been claimed and we would have to take it up with the hospital because we purchased them at the St. Anne charity auction. We told them we were leaving if they would not honor it, stated that we're the original purchaser, have the original envelope, and can prove that we were at the auction and have never been to this restaurant before. He refused and went on to explain that we would have to pay for drinks that we ordered. I didn't touch my drink and we left, very frustrated and embarrassed by the situation. We were so excited to try this new seafood restaurant in our home town! Unfortunately, we won't likely return to the Crawfish Hut. We were there to have a fun family celebration, but this experience nearly ruined our afternoon. We made the most of it, going to Wally's instead & contacted the hospital foundation who has no idea how this could have happened but offered us a full refund, but we decided not to take the money. Since this was a fundraiser charity auction for the people of Burien and our local Highline hospital, we're going to consider this a cash donation. It's unfortunate the Crawfish Hut wouldn't offer us anything in return.
Dave
We had such a good time! We got the #3 boil and garlic parm fries. The food was incredible, the service was wonderful, and the dining room was nicely decorated and clean. We will be back again and again.Hut sauce is ?.
We ordered staff lunch for our team of 20+. From the beginning to the end, everything was extremely delicious and thoughtful! Reaching out to them, they were very prompt with their responses. They very much so worked with us on our budget and didn't let that get in the way of truly enjoying their goodness. I was able to chat through all of my questions through email, phone call, and even in person! (There were a lot of questions and checks ins from me.)The pick up was smooth and seamless. I personally appreciate the level of attention paid to details. hooked us up with all the tools needed to crack/cut the shells, bibs, paper for the tabletops, wet wipes, and so much more. It made my job so easier and our clean up a breeze! They def are full service.The food itself was delicious! Very flavorful - that hut special - the best! We got so many compliments on the food and flavors. Such a treat for our team. While we ordered for 20 people, we easily could feed more.I appreciate their desire to support programs, orgs, and people working in the community doing the good work. It's nice to know there's a place that not only makes yummy food but also cares about its customers and the community they're in. We will definitely be coming back for team orders and personally for nights out with friends and family. Thank you to everyone at The Crawfish Hut - especially Denny!
Atmosphere: 5
Food: 5
Service: 5
Troylynn Meggs
This is the Best restaurant I have ever been love the house sauce great team of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Bread, Lobster Tail, Crawfish
Tay Ho
Exceptional service, quick and polite. The Hut special sauce is a must-try—sweet, salty, and rich with garlic. Prices are reasonable, arguably better than competitors. Highly recommend for great food at a fair price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Crawfish Hut Sampler
Ray Charles
Boil was very good but fried fish was way under fried and extremely oily.
William Baker
Very good food, only lack of star is due to only getting offered drinks at the start of the meal but not after the drinks were finished. Other than that, the server was great, and the food was fantastic!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: The Crawfish Hut Sampler, Seafood Boiled Shrimp
Matt Harrison
We stopped here the night before our flight out of Seatac due to its convenient location near the airport. The entire experience wildly exceeded our expectations. The team at The Crawfish Hut was attentive, accommodating, and friendly. The food was out of control great. Everything was exceptionally fresh and delicious. This is a can't miss spot for a proper seafood boil. We can't wait to come back when we return in June.
We took the recommendations of others to get the house special seasoning for our seafood boil and it was delicious! I also highly recommend the strawberry lemonade it was the best I’ve ever had! Great service!
Management was unwilling to honor a $200 gift certificate that was purchased for a birthday celebration! I presented the voucher when we were seated before they took our drink order. The staff was friendly and explained the menu. Our server said that the Manager had to be called in order to get the meal credit. As they started placing drinks on the table another server apologized and said that all the vouchers had already been claimed. I was shocked and explained that we had paid cash for this certificate and they had a legal obligation to honor it. We read through the details again. It's not expired. It doesn't apply to drinks. Otherwise, it's worth $200. We asked to speak to the Manager personally and the server handed us a cell phone with the Manager on the line. He was very firm, stating that all 5 certificates had already been claimed and we would have to take it up with the hospital because we purchased them at the St. Anne charity auction. We told them we were leaving if they would not honor it, stated that we're the original purchaser, have the original envelope, and can prove that we were at the auction and have never been to this restaurant before. He refused and went on to explain that we would have to pay for drinks that we ordered. I didn't touch my drink and we left, very frustrated and embarrassed by the situation. We were so excited to try this new seafood restaurant in our home town! Unfortunately, we won't likely return to the Crawfish Hut. We were there to have a fun family celebration, but this experience nearly ruined our afternoon. We made the most of it, going to Wally's instead & contacted the hospital foundation who has no idea how this could have happened but offered us a full refund, but we decided not to take the money. Since this was a fundraiser charity auction for the people of Burien and our local Highline hospital, we're going to consider this a cash donation. It's unfortunate the Crawfish Hut wouldn't offer us anything in return.
We had such a good time! We got the #3 boil and garlic parm fries. The food was incredible, the service was wonderful, and the dining room was nicely decorated and clean. We will be back again and again.Hut sauce is ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab Cluster, Sauce, Seafood Boiled Shrimp, Crawfish
We ordered staff lunch for our team of 20+. From the beginning to the end, everything was extremely delicious and thoughtful! Reaching out to them, they were very prompt with their responses. They very much so worked with us on our budget and didn't let that get in the way of truly enjoying their goodness. I was able to chat through all of my questions through email, phone call, and even in person! (There were a lot of questions and checks ins from me.)The pick up was smooth and seamless. I personally appreciate the level of attention paid to details. hooked us up with all the tools needed to crack/cut the shells, bibs, paper for the tabletops, wet wipes, and so much more. It made my job so easier and our clean up a breeze! They def are full service.The food itself was delicious! Very flavorful - that hut special - the best! We got so many compliments on the food and flavors. Such a treat for our team. While we ordered for 20 people, we easily could feed more.I appreciate their desire to support programs, orgs, and people working in the community doing the good work. It's nice to know there's a place that not only makes yummy food but also cares about its customers and the community they're in. We will definitely be coming back for team orders and personally for nights out with friends and family. Thank you to everyone at The Crawfish Hut - especially Denny!
Atmosphere: 5
Food: 5
Service: 5
This is the Best restaurant I have ever been love the house sauce great team of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Bread, Lobster Tail, Crawfish
Exceptional service, quick and polite. The Hut special sauce is a must-try—sweet, salty, and rich with garlic. Prices are reasonable, arguably better than competitors. Highly recommend for great food at a fair price.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Crawfish Hut Sampler
Boil was very good but fried fish was way under fried and extremely oily.
Very good food, only lack of star is due to only getting offered drinks at the start of the meal but not after the drinks were finished. Other than that, the server was great, and the food was fantastic!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: The Crawfish Hut Sampler, Seafood Boiled Shrimp
We stopped here the night before our flight out of Seatac due to its convenient location near the airport. The entire experience wildly exceeded our expectations. The team at The Crawfish Hut was attentive, accommodating, and friendly. The food was out of control great. Everything was exceptionally fresh and delicious. This is a can't miss spot for a proper seafood boil. We can't wait to come back when we return in June.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clam, Snow Crab Cluster, Dungeness Crab
We took the recommendations of others to get the house special seasoning for our seafood boil and it was delicious! I also highly recommend the strawberry lemonade it was the best I’ve ever had! Great service!
Atmosphere: 5
Food: 5
Service: 5
Tasty shellfish!
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Amazing boils, highly seasoned! I’m a returning costumer! Great drinks!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, The Crawfish Hut Sampler
Great portions, flavorful house seasoning, and even the wings were really good! Service was fantastic too. Definitely plan on coming back!
Atmosphere: 5
Food: 5
Service: 5
10/10 love this place, finally tried it lastnight with my brother. Will definitely go back there again.
Atmosphere: 5
Food: 5
Service: 5
Food is
Atmosphere: 4
Food: 5
Service: 4
VERY GOOD COME
Atmosphere: 5
Food: 4
Service: 5