Chuck E. Cheese
$$ • Pizza
Hours:
621 Cascade Mall Dr, Burlington
(360) 755-1901
About Chuck E. Cheese's
Customers' Favorites
Chuck E. Cheese's Reviews
my husband and I came to the Burlington location with 6 kids . we got here at 6:50pm and tried to order pizza and wings and they told us they already shut the kitchen down and refused to sell us food even though they don't close until 8pm.
we watched the employees take the veggies and salads and wrap plastic wrap over them to save for tomorrow... even though you could tell they sat out all day 🤮
The staff is rude and very unhelpful
Terrible customer service.
Had a coupon, asked the front desk girl for recommendation on how many tokens etc as wed never been. Couldn't get the coupon deal for pizza, even though on my phone it said I should qualify. Then she overcharged us. Once we started playing, no tickets came out. I had to go and ask, and then she explained nothing actually dunes out anymore. The soda machines weren't on,45 minutes after opening. I just felt totally not appreciated. It was frustrating,...read full review
Ratings
Menu
Hours
| Monday | 12 - 8PM |
| Tuesday | 12 - 8PM |
| Wednesday | 12 - 8PM |
| Thursday | 12 - 8PM |
| Friday | 12 - 8PM |
| Saturday | 11AM - 9PM |
| Sunday | 12 - 8PM |
Chuck E. Cheese is a kid-friendly restaurant with a birthday host who goes the extra mile to make kids feel special. The food is ok, featuring pizza, and guests have noted the overall service was good from the staff. The restaurant has a fun atmosphere, with Chuck E. himself making appearances. The unlimited play is fun, but only when it works. Some games took a few swipes and tickets are minimal. However, the addition of a gold monthly membership offers food at 50% off. The young staff is amazing and goes above and beyond to make the day so special. All the kids had a blast which is all that matters, making it a great memory for a kid's birthday party.