Jimmy John's

Name: Jimmy John's
Address: 2416 1st St, Cheney, Washington, 99004, US
Telephone: (509) 235-3144
Price range: $
Rating: 2.7

$ • Sandwich Shops, Fast Food, Gluten-Free

Hours:
2416 1st St, Cheney
(509) 235-3144

Menu Order Online

About Jimmy John's

Jimmy John's has experienced some issues with their service, including incorrect orders with unwanted ingredients or missed special requests. The preparation process can sometimes be slow, as some staff members appear lost or unorganized, leading to long wait times. During busy hours, the restaurant has been understaffed, causing delays and frustration for customers. However, the staff has been apologetic and has made efforts to correct mistakes. Recently, the restaurant received praise for understanding gluten-free options, such as lettuce wraps, which customers appreciated. The window server was described as fantastic and a great hire. Many customers still love Jimmy John's, especially for their quality and delicious sandwiches like the #12 beach club with bacon, which is considered among the best. Some reviews noted a decline in quality recently, with issues like wilted lettuce and missing ingredients, leading to disappointment. Despite occasional mistakes, the staff's quick response, including remaking and re-delivering orders at no extra cost, has left a positive impression. Overall, the location has loyal customers who enjoy the food and appreciate the staff’s efforts to improve.