I have called and left several messages and have NOT received a phone call from anyone. I called and left several messages for the supervisor and the store manager and no one feels the need to call me back. This has been going on 2 weeks now.
Lila Babb
It's nicer since the remodel but still crowded because still doing remodel.
Atmosphere: 2
Food: 3
Service: 2
Brad Knight
Absolutely flooded by out of town trash.
Katina Keen
Thank you to my daughters & sons I APPREIATE the LOVE U HAVE FOR ME DONT EVER DIME UR SELVES FOR OTHERS DO UR HAPPINESS before all HONORS & let God judge the after thoughts...
Atmosphere: 5
Food: 3
Service: 3
Rocky Kimbrell II
⭐⭐⭐⭐ (4/5) “Clean, fast, and well-run — everything a McDonald’s should be”
This McDonald’s consistently does things right. Whether you’re going through the drive-thru or dining in, the operation runs efficiently and the staff keep things moving smoothly. Orders are almost always accurate, food comes out hot, and the service has that friendly small-town touch that sets it apart from the average franchise experience.
The restaurant itself is well maintained — floors clean, tables wiped, restrooms stocked, and the beverage station orderly. Even during a rush, the team stays organized, and you can tell the management keeps a close eye on quality and flow.
Food quality is reliably good for what it is. Fries were fresh and crisp, burgers were assembled neatly (not thrown together like you sometimes see elsewhere), and everything tasted like it just came off the line. The coffee was fresh, too — not sitting for hours like some locations allow.
The drive-thru is quick and well-coordinated, with staff who actually take the time to greet customers properly and double-check orders.
For a national chain, this McDonald’s is a standout example of consistency and pride in operations. If you’re in Clarkston and need a fast, predictable meal done right, this is the one to stop at.
Atmosphere: 4
Food: 4
Service: 4
Carlos Spicy Wiener
Had almost identical experience as last reviewer, bald unpleasant manager yesterday, new to app ,prepaid online forgot to stop at speake,just spaced it was confused, not a young person,arived and apologized for my mistake and gave the code number as needed,was Embarrassed but passed it , Not. Only did I get a talking to at the st.Window for not stopping the same manager made sure he was the one to hand me my food, delivered my food ,constantly called me Dude explained about what I had done wrong twice.Now,impacting drive thru scores ? I don't even know what this means bit apparently it was earth shattering, And to top it off , without me , even arguing raising a voice making a scene , I was told never to return and I was banned from the restaurant and I would no longer be served, Identify the franchise owner to view the recording and show me how this all happened , The manager said his peace at the first window.It did not need repeating at the second window , I did, however, inform the manager.My name is not dude as I am old , but you may call me , sir , or mister. Since I am banned from the only McDonald's in town.Because of this, I went ahead and deleted my app.And not only will I no longer shop here, I will continue the ban nationwide.I will never step In another McDonald's, and I will make it my life's mission.To ensure that every person I meet.Talk to or am related to Avoids the mcdonald's franchise as a whole. Brand is already struggling. And this cannot be this manager's first complaint. Sincerely lifelong professional restaurateur and Owner and manager of over eleven different restaurants in various chains , Across multiple markets. And it will not end at this review. Call my intent is my complaint.Reach an ear with the power to affect change.And Yes , this manager's behavior in front of his teammates was egregious to this level. The last thing I want is this person removed from his position, What I would like Is remedial training, the same a entry level team mate Receives, This will put his job title back into perspective.And I believe freshen his outlook on how to behave around his peers.
Atmosphere: 1
Food: 5
Service: 1
John Anderson
The hours listed are from 5:30 to 12am this is wrong. Lewiston side is open at 5:30 the Clarkston side is open at 6 am; updated the hours and they still insist they are open at 5:30am. this is false advertisement.!!!!!!
Atmosphere: 2
Food: 2
Service: 5
Angie Mae Dozier
So difficult to just simply place an order now that they have gone digital. Can't just go up to the counter to order, they would rather have you use this huge screen and make your order on there instead of through a real person at the counter. I find that to be rather aggravating because I'm not in the digital mindset I guess.
Atmosphere: 2
Food: 3
Service: 4
Guide Master Adam
Went to use the app and apparently it is set up on East Coast time and if you order past 10:00 on the app it tries to order breakfast. Told there is nothing that they can do about it on their end. Zero help or consideration, just some clueless kid on the end with the microphone. Nice work McDonald's!!! Way to keep your customers happy and coming back. By the way I left with nothing and I don't know if I'll be back.
The place is always dirty and it’s in a small town mind you, they are never open when they say, they are supposed to be open it’s almost 6am and they are supposed to be opened at 5:30am and just rude pathetic service at that, (I just hate having to make it to the other one to the next town) but obviously I will have to start going to the other one in Lewiston
Atmosphere: 2
Food: 2
Service: 1
staydown.normal
they do not even look to see if there is a customer waiting to order and when they do walk up to hand /call food out , there is no have you been helped can i help you . not everyone know how to use a automated casher.... whats the point of having a front desk cash register if you are trying not to use it .
Atmosphere: 1
Food: 4
Service: 1
Jude Nelson
Customer service and the vibes were so good, very good McDonald’s. Justin was so nice
Atmosphere: 5
Food: 5
Service: 5
Connor Robinson
Great service! Will definitely be coming back to this location. Shout out to Justin!
Atmosphere: 5
Food: 5
Service: 5
Nikki Overton
The food here this day was absolutely cold, and really upset me that the staff didn't care to hear about it.
I have called and left several messages and have NOT received a phone call from anyone. I called and left several messages for the supervisor and the store manager and no one feels the need to call me back. This has been going on 2 weeks now.
It's nicer since the remodel but still crowded because still doing remodel.
Atmosphere: 2
Food: 3
Service: 2
Absolutely flooded by out of town trash.
Thank you to my daughters & sons I APPREIATE the LOVE U HAVE FOR ME DONT EVER DIME UR SELVES FOR OTHERS DO UR HAPPINESS before all HONORS & let God judge the after thoughts...
Atmosphere: 5
Food: 3
Service: 3
⭐⭐⭐⭐ (4/5)
“Clean, fast, and well-run — everything a McDonald’s should be”
This McDonald’s consistently does things right. Whether you’re going through the drive-thru or dining in, the operation runs efficiently and the staff keep things moving smoothly. Orders are almost always accurate, food comes out hot, and the service has that friendly small-town touch that sets it apart from the average franchise experience.
The restaurant itself is well maintained — floors clean, tables wiped, restrooms stocked, and the beverage station orderly. Even during a rush, the team stays organized, and you can tell the management keeps a close eye on quality and flow.
Food quality is reliably good for what it is. Fries were fresh and crisp, burgers were assembled neatly (not thrown together like you sometimes see elsewhere), and everything tasted like it just came off the line. The coffee was fresh, too — not sitting for hours like some locations allow.
The drive-thru is quick and well-coordinated, with staff who actually take the time to greet customers properly and double-check orders.
For a national chain, this McDonald’s is a standout example of consistency and pride in operations. If you’re in Clarkston and need a fast, predictable meal done right, this is the one to stop at.
Atmosphere: 4
Food: 4
Service: 4
Had almost identical experience as last reviewer, bald unpleasant manager yesterday, new to app ,prepaid online forgot to stop at speake,just spaced it was confused, not a young person,arived and apologized for my mistake and gave the code number as needed,was Embarrassed but passed it , Not. Only did I get a talking to at the st.Window for not stopping the same manager made sure he was the one to hand me my food, delivered my food ,constantly called me Dude explained about what I had done wrong twice.Now,impacting drive thru scores ? I don't even know what this means bit apparently it was earth shattering, And to top it off , without me , even arguing raising a voice making a scene , I was told never to return and I was banned from the restaurant and I would no longer be served, Identify the franchise owner to view the recording and show me how this all happened , The manager said his peace at the first window.It did not need repeating at the second window , I did, however, inform the manager.My name is not dude as I am old , but you may call me , sir , or mister. Since I am banned from the only McDonald's in town.Because of this, I went ahead and deleted my app.And not only will I no longer shop here, I will continue the ban nationwide.I will never step In another McDonald's, and I will make it my life's mission.To ensure that every person I meet.Talk to or am related to Avoids the mcdonald's franchise as a whole. Brand is already struggling. And this cannot be this manager's first complaint. Sincerely lifelong professional restaurateur and Owner and manager of over eleven different restaurants in various chains , Across multiple markets. And it will not end at this review. Call my intent is my complaint.Reach an ear with the power to affect change.And Yes , this manager's behavior in front of his teammates was egregious to this level. The last thing I want is this person removed from his position, What I would like Is remedial training, the same a entry level team mate Receives, This will put his job title back into perspective.And I believe freshen his outlook on how to behave around his peers.
Atmosphere: 1
Food: 5
Service: 1
The hours listed are from 5:30 to 12am this is wrong. Lewiston side is open at 5:30 the Clarkston side is open at 6 am; updated the hours and they still insist they are open at 5:30am. this is false advertisement.!!!!!!
Atmosphere: 2
Food: 2
Service: 5
So difficult to just simply place an order now that they have gone digital. Can't just go up to the counter to order, they would rather have you use this huge screen and make your order on there instead of through a real person at the counter. I find that to be rather aggravating because I'm not in the digital mindset I guess.
Atmosphere: 2
Food: 3
Service: 4
Went to use the app and apparently it is set up on East Coast time and if you order past 10:00 on the app it tries to order breakfast. Told there is nothing that they can do about it on their end. Zero help or consideration, just some clueless kid on the end with the microphone. Nice work McDonald's!!! Way to keep your customers happy and coming back. By the way I left with nothing and I don't know if I'll be back.
Atmosphere: 1
Food: 1
Service: 1
Fast & good when ur on the go
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The place is always dirty and it’s in a small town mind you, they are never open when they say, they are supposed to be open it’s almost 6am and they are supposed to be opened at 5:30am and just rude pathetic service at that, (I just hate having to make it to the other one to the next town) but obviously I will have to start going to the other one in Lewiston
Atmosphere: 2
Food: 2
Service: 1
they do not even look to see if there is a customer waiting to order and when they do walk up to hand /call food out , there is no have you been helped can i help you . not everyone know how to use a automated casher.... whats the point of having a front desk cash register if you are trying not to use it .
Atmosphere: 1
Food: 4
Service: 1
Customer service and the vibes were so good, very good McDonald’s. Justin was so nice
Atmosphere: 5
Food: 5
Service: 5
Great service! Will definitely be coming back to this location. Shout out to Justin!
Atmosphere: 5
Food: 5
Service: 5
The food here this day was absolutely cold, and really upset me that the staff didn't care to hear about it.
Recommended dishes: Big Mac
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