Starbucks in Cle Elum

“I got a latte in Ellensburg and made the mistake of not tasting it until I was 10 min west. The next closest Starbucks is this one in CleElum. I explained that my latte in Ellensburg was accidentally made with regular milk, instead of the requested oat milk. The CleElum barista re-made me my drink at no charge. Thank you! Excellent customer service.“

“Stopped here to take a break from driving to Yakima from Seattle. Purchased a hot chai tea latte. The order was taken in a good amount of time. Unfortunately, there were only two baristas working the orders. One on the drive thru and one for walk-ins. The cashier was in training. So it took about 10 min to get my drink. It was a busy lunch hour timeframe. I didn't mind waiting, but other customers were more impatient and complaining. The walk-in barista kept apologizing but kept a good attitude towards the complainers. Everyone got their drinks and were happy with what they received. Hopefully, they'll get some more baristas to help out at this location.“