What you'd expect from Wendy's overall. Staff was mostly focused on managing orders and looking at their screens rather than customer service. The dining area could have been cleaner.
Atmosphere: 3
Food: 3
Service: 3
David McAdoo
Frosty
Christina Purington, MSW
Clean, newer looking, good location to stop and stretch your legs and get a snack when roadtripping between Seattle and Yakima. Food was hot and fresh and fun drink machine had Orange Cream soda as an option!
I wanted to share my recent experience at your location. We chose fast food for a quick stop on our journey, but unfortunately, our order took over 40 minutes to prepare, despite multiple reminders.
While I appreciate the efforts of the staff at the counter, both the others and the manager seemed unresponsive to our concerns. Fast food should offer both speed and a basic level of customer service, and it was disappointing to feel ignored during our wait.
As a manager, you may be aware of any underlying issues, but it’s crucial for customers to receive updates and courtesy during their vist. It felt both our time and money spent was undervalued.
Atmosphere: 2
Food: 2
Service: 1
Lil Trece
Alright, I don't usually order breakfast or leave reviews, but I'm pissed they don't do breakfast after 10:30. That part doesn't even bother me as much. What really ticks me off is I ordered 20 minutes before 10:30, and they still didn't have my breakfast ready. Then they have the nerve to say, "We don't do breakfast after 10:30, you have to be here at 10:30," even though I ordered before the cutoff. So yeah, I better get my damn refund.
Atmosphere: 1
Food: 2
Service: 1
Zack Zinck
If you want cold food that takes forever to get and isn't cheap this is your place!
Atmosphere: 2
Food: 2
Service: 1
Joy McIlvaine
Hassan, friendly, smiling 5 ? ? ? ? ? employee. Great, clean place to stop for hot fresh food ????. Chocolate Frostys, so good ??. Nice clean Restrooms.
Parking: Easy in and out free parking lot
Kid-friendliness: Fine place for kids.
Wheelchair accessibility: Wheelchair parking and entrance
Atmosphere: 5
Food: 5
Service: 5
Georgine Woolcock
We like to go Wendy's...we eat good, get full, doesn't cost us an arm and a leg.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Steve Daniels
Exceptional new location.
Atmosphere: 5
Food: 5
Service: 5
Chad Staples
Could not get food. The dining room was closed. I did not want to eat in the car. I went to McDonalds. Management blames lack of workers. Try paying people a decent wage. They would stay around longer. The lady at McDonalds was very nice and helpful. Customer service seems to not be a concern at Wendys.
Modern building of recent construction. Dining room is not open at 4:30 on a Saturday. As a consequence, the drive thru was exceptionally slow.
Atmosphere: 1
Service: 1
AR
Ghost pepper spicy chicken nuggets FTW! Plus, the workers at the window were friendly and cracked good jokes with us.
The spicy nuggs were expertly prepared and were actually pretty spicy as far as fast food goes! Similar to Taco Bell’s Diablo Sauce.
They gave us all the extra sauces and silverware we requested
Vegetarian options: Not too many. But the fries are great, maybe that?
Dietary restrictions: Might not be the best for some
Parking: Open
Kid-friendliness: Plenty of kids inside
Wheelchair accessibility: Accessible
Atmosphere: 5
Food: 5
Service: 5
Todd B
Visited 3 times immediately the 6 weeks. Food is good but the service is very slow and they are down a bathroom all month. Or they only want to clean one. If you want a quick stop while traveling, this is not your stop.
Atmosphere: 1
Food: 4
Service: 1
Madelyne Godley
Don’t come here unless you like for your fast food to take at least 30 minutes
Service: 1
Jim_C
Stopped in on a road trip with family. Service was great, food was good and it was pretty fast.
What you'd expect from Wendy's overall. Staff was mostly focused on managing orders and looking at their screens rather than customer service. The dining area could have been cleaner.
Atmosphere: 3
Food: 3
Service: 3
Frosty
Clean, newer looking, good location to stop and stretch your legs and get a snack when roadtripping between Seattle and Yakima. Food was hot and fresh and fun drink machine had Orange Cream soda as an option!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken Ranch Wrap, Spicy Chicken Sandwich
I wanted to share my recent experience at your location. We chose fast food for a quick stop on our journey, but unfortunately, our order took over 40 minutes to prepare, despite multiple reminders.
While I appreciate the efforts of the staff at the counter, both the others and the manager seemed unresponsive to our concerns. Fast food should offer both speed and a basic level of customer service, and it was disappointing to feel ignored during our wait.
As a manager, you may be aware of any underlying issues, but it’s crucial for customers to receive updates and courtesy during their vist. It felt both our time and money spent was undervalued.
Atmosphere: 2
Food: 2
Service: 1
Alright, I don't usually order breakfast or leave reviews, but I'm pissed they don't do breakfast after 10:30. That part doesn't even bother me as much. What really ticks me off is I ordered 20 minutes before 10:30, and they still didn't have my breakfast ready. Then they have the nerve to say, "We don't do breakfast after 10:30, you have to be here at 10:30," even though I ordered before the cutoff. So yeah, I better get my damn refund.
Atmosphere: 1
Food: 2
Service: 1
If you want cold food that takes forever to get and isn't cheap this is your place!
Atmosphere: 2
Food: 2
Service: 1
Hassan, friendly, smiling 5 ? ? ? ? ? employee. Great, clean place to stop for hot fresh food ????. Chocolate Frostys, so good ??. Nice clean Restrooms.
Parking: Easy in and out free parking lot
Kid-friendliness: Fine place for kids.
Wheelchair accessibility: Wheelchair parking and entrance
Atmosphere: 5
Food: 5
Service: 5
We like to go Wendy's...we eat good, get full, doesn't cost us an arm and a leg.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Exceptional new location.
Atmosphere: 5
Food: 5
Service: 5
Could not get food. The dining room was closed. I did not want to eat in the car. I went to McDonalds. Management blames lack of workers. Try paying people a decent wage. They would stay around longer. The lady at McDonalds was very nice and helpful. Customer service seems to not be a concern at Wendys.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Modern building of recent construction. Dining room is not open at 4:30 on a Saturday. As a consequence, the drive thru was exceptionally slow.
Atmosphere: 1
Service: 1
Ghost pepper spicy chicken nuggets FTW! Plus, the workers at the window were friendly and cracked good jokes with us.
The spicy nuggs were expertly prepared and were actually pretty spicy as far as fast food goes! Similar to Taco Bell’s Diablo Sauce.
They gave us all the extra sauces and silverware we requested
Vegetarian options: Not too many. But the fries are great, maybe that?
Dietary restrictions: Might not be the best for some
Parking: Open
Kid-friendliness: Plenty of kids inside
Wheelchair accessibility: Accessible
Atmosphere: 5
Food: 5
Service: 5
Visited 3 times immediately the 6 weeks. Food is good but the service is very slow and they are down a bathroom all month. Or they only want to clean one. If you want a quick stop while traveling, this is not your stop.
Atmosphere: 1
Food: 4
Service: 1
Don’t come here unless you like for your fast food to take at least 30 minutes
Service: 1
Stopped in on a road trip with family. Service was great, food was good and it was pretty fast.
Atmosphere: 5
Food: 5
Service: 5
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