I’ve been coming here like once a week for the past couple weeks and every time has been absolutely amazing. I’m actually currently in the drive thru and Paisley just took my order and she was so so nice! All employees I’ve come into contact here are so nice. The food is quick, tasty, and exactly what I’m craving!
Atmosphere: 5
Food: 5
Service: 5
E L
Chicken was over cooked on the outside and the inside didn't taste right. They put to go but I was for dine in. They didn't give me my sauce I wanted
Atmosphere: 4
Food: 3
Service: 3
Eric Shackleford
I get a home vib at the Covington location. Like you can tell they work hard for there customers. Great job . The dashers approve from what I hear. So keep it up.
Always good food, same quality. Very consistent. Good service, people. Happy to help.
Atmosphere: 3
Food: 4
Service: 5
GritGuide 604
Fast food joint. Cleanliness a hit and miss depending of time you come in and staff on duty. Staff range from teens who talk and service fast but can be careless, to super slow and ocd seniors and still miss orders. Friendliness is subpar but speed of service and taste of food is great!
Really Really disappointed with my experience this morning. I place a catering order December 18 at 9:36am to be picked up December 20th 11am I arrive on Dec 20th 10:44am a lady with dark brown hair informed me I was a little early. I said yes I am I will go have a seat. Assuming she cared. Body language showed me she did not as she didn’t even look my way much longer than 2seconds. Mind you my catering order was almost $400 I waited up until 11:15 still nothing I went up to the counter and I stated I had a catering order that I’ve been waiting on for almost going on 45mins at this point manager lady seemed to have no sense of urgency to want to even come up to me and tell me what was going on with this order. So I could only assuming they were not prepared whatsoever and were scrambling to complete this order. I got a “sorry guys in passing” I JUST SPENT $370!!! And a get a sorry guys in passing from the manager! Worst service I’ve had really …EVER! Was it your “pleasure” because my experience was disappointing, disrespectful and what seemed like a “displeasure “ only person that seemed to give a hoot was the tall blonde guy I think he was the team lead. This was an event for my staff and some people had to push their lunches back because of this. This brunette manager could have done better… way better! Not sure if I will be back. “Sorry guys”
Service: 1
Vladimir Zhukovskiy
“It’s my pleasure” as they say. Kids like playing at the kids area, food is good
Atmosphere: 5
Food: 5
Service: 5
Vladimir Duke
As good as any other Chick-fil-A.
Atmosphere: 4
Food: 4
Service: 4
Fenerbahce Bora
Monica is worse. I asked twice for sauce nothing here !. Be careful what you ask and get.
Food is great though the fries came out a bit cold. Services are exceptionally great, staffs are very friendly. I have had a great dining experience here!
Atmosphere: 5
Food: 4
Service: 5
Sean Murillo-Oaks
It was a nice location. It had nice people and a nice drive through. The only down side is that we had to order the food before we could see the menu so we didn't know what to get.
Atmosphere: 4
Food: 5
Service: 4
Angie Ghuman
We love chick-fil-A & just moved closer to this location from Bothell. I gotta say this location blows the Bothell location out of the water! I always place the order on my phone since I have the app, and my husband picks it up. It's always ready on time & I'm updated via the app.
Atmosphere: 5
Food: 5
Service: 5
chloe more
I am a frequent customer at this Chick-fil-A location, but today’s experience was very disappointing. I ordered a bag of ice—just ice—and normally it is prepared when I pull up to the window. Instead, the bag had been sitting out and was already melting.
I politely requested a fresh bag. The team member at the window was very kind and attempted to get one, but her coworkers gave her noticeable attitude and insisted the melted bag was fine. We then sat at the window for several minutes while staff stood around without taking action.
I was ultimately asked to park and wait for a bag of ice, which felt unnecessary and unprofessional. I ended up sending my daughter inside to resolve it.
This experience was far below the standard I expect from Chick-fil-A. I hope this feedback helps improve service moving forward.
Atmosphere: 1
Service: 1
Jeff Chang
Relatively new location. Food is good and is same across the board for Chic Fil A - pretty solid. This location gets pretty busy during peak times, parking lot can be a bit difficult with the excessive line for the drive thru. At times the staff can appear to be lacking, possibly due to staffing. Overall pretty good experience, just plan to spend added time during peak hours.
The ice cream machine is always broken
Service: 1
I’ve been coming here like once a week for the past couple weeks and every time has been absolutely amazing. I’m actually currently in the drive thru and Paisley just took my order and she was so so nice! All employees I’ve come into contact here are so nice. The food is quick, tasty, and exactly what I’m craving!
Atmosphere: 5
Food: 5
Service: 5
Chicken was over cooked on the outside and the inside didn't taste right. They put to go but I was for dine in. They didn't give me my sauce I wanted
Atmosphere: 4
Food: 3
Service: 3
I get a home vib at the Covington location. Like you can tell they work hard for there customers. Great job . The dashers approve from what I hear. So keep it up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Spicy Chicken Sandwich, Cobb Salad, Waffle, Grilled Chicken, Napkins, Strawberry, Chick-Fil-A Waffle Potato Fries, Strawberry Milkshake, Chicken Noodle Soup, Mac \u0026 Cheese, French Fries, Chick-Fil-A Nuggets Meal, Grilled Nuggets, Grilled Chicken Sandwich, Hash Browns, Kale Crunch Side, Chick-Fil-A Deluxe Sandwich, Side Salad, Chocolate Chunk Cookie
Always good food, same quality. Very consistent. Good service, people. Happy to help.
Atmosphere: 3
Food: 4
Service: 5
Fast food joint. Cleanliness a hit and miss depending of time you come in and staff on duty. Staff range from teens who talk and service fast but can be careless, to super slow and ocd seniors and still miss orders. Friendliness is subpar but speed of service and taste of food is great!
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Sauce, Spicy Chicken Sandwich, Grilled Chicken
Really Really disappointed with my experience this morning. I place a catering order December 18 at 9:36am to be picked up December 20th 11am
I arrive on Dec 20th 10:44am a lady with dark brown hair informed me I was a little early. I said yes I am I will go have a seat. Assuming she cared. Body language showed me she did not as she didn’t even look my way much longer than 2seconds. Mind you my catering order was almost $400 I waited up until 11:15 still nothing I went up to the counter and I stated I had a catering order that I’ve been waiting on for almost going on 45mins at this point manager lady seemed to have no sense of urgency to want to even come up to me and tell me what was going on with this order. So I could only assuming they were not prepared whatsoever and were scrambling to complete this order. I got a “sorry guys in passing” I JUST SPENT $370!!! And a get a sorry guys in passing from the manager! Worst service I’ve had really …EVER! Was it your “pleasure” because my experience was disappointing, disrespectful and what seemed like a “displeasure “ only person that seemed to give a hoot was the tall blonde guy I think he was the team lead. This was an event for my staff and some people had to push their lunches back because of this. This brunette manager could have done better… way better! Not sure if I will be back. “Sorry guys”
Service: 1
“It’s my pleasure” as they say. Kids like playing at the kids area, food is good
Atmosphere: 5
Food: 5
Service: 5
As good as any other Chick-fil-A.
Atmosphere: 4
Food: 4
Service: 4
Monica is worse. I asked twice for sauce nothing here !.
Be careful what you ask and get.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Food is great though the fries came out a bit cold. Services are exceptionally great, staffs are very friendly. I have had a great dining experience here!
Atmosphere: 5
Food: 4
Service: 5
It was a nice location. It had nice people and a nice drive through. The only down side is that we had to order the food before we could see the menu so we didn't know what to get.
Atmosphere: 4
Food: 5
Service: 4
We love chick-fil-A & just moved closer to this location from Bothell. I gotta say this location blows the Bothell location out of the water! I always place the order on my phone since I have the app, and my husband picks it up. It's always ready on time & I'm updated via the app.
Atmosphere: 5
Food: 5
Service: 5
I am a frequent customer at this Chick-fil-A location, but today’s experience was very disappointing. I ordered a bag of ice—just ice—and normally it is prepared when I pull up to the window. Instead, the bag had been sitting out and was already melting.
I politely requested a fresh bag. The team member at the window was very kind and attempted to get one, but her coworkers gave her noticeable attitude and insisted the melted bag was fine. We then sat at the window for several minutes while staff stood around without taking action.
I was ultimately asked to park and wait for a bag of ice, which felt unnecessary and unprofessional. I ended up sending my daughter inside to resolve it.
This experience was far below the standard I expect from Chick-fil-A. I hope this feedback helps improve service moving forward.
Atmosphere: 1
Service: 1
Relatively new location. Food is good and is same across the board for Chic Fil A - pretty solid. This location gets pretty busy during peak times, parking lot can be a bit difficult with the excessive line for the drive thru. At times the staff can appear to be lacking, possibly due to staffing. Overall pretty good experience, just plan to spend added time during peak hours.
Atmosphere: 3
Food: 4
Service: 3
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