After reading the reviews and not seeing any management reply to reviews it is very clear this location does not care about ita customer service.
Closes at 9 was closed early with people in it. Every other location I have visited closes at 10pm. When I asked them about it they were very rude about it and said it was closing hour. It's 30min prior to 9pm. If you close at 830pm then adjust your times.
Atmosphere: 1
Food: 1
Service: 1
La Quetta
Leticia was so welcoming and warming being my 2 time here. She was able to help me pick the perfect meal and it did not disappoint. Thank you Ms. Leticia you rock out loud and don't you ever forget!!!!
Atmosphere: 5
Food: 5
Service: 5
Bruce Beadell
Good food at reasonable prices (which is especially important these days) and in a family-frendly atmosphere. The service staff are genuinely friendly and attentive. I have never been to a "fast-food" restaurant where staff members would come to my table and ask if I needed anything. A very well managed establishment for families looking for good food at a fair price!
Atmosphere: 5
Food: 5
Service: 5
Allen Still
First time going to chic filet. It was late morning and they were out of strips and nuggets. That is what we went there for.
Atmosphere: 4
Food: 1
Service: 4
Weston Gilmore
Used to be a go to for quick tasty lunches but the waffle fry swap is a downgrade in every aspect. In a world of ever increasing costs it's unacceptable to sacrifice quality since it won't even translate to a cheaper product, only better margins for the company. We used to consider these the best fast food fries you could get and now I'll just make fries at home.
Atmosphere: 2
Food: 2
Service: 2
Wendy Chapman
Chicken strips and fries cooked at least twice. They were hot, but hard and crispy. Didn't even finish either one. This place is usually great, but not today.
Food: 1
Service: 5
Giovanni Tobar
Covington good food
Atmosphere: 5
Food: 5
Service: 5
Kathleen M
We love our local chick fil a! Clean play space for my son and always good customer service and food. Also appreciate their coupons through the mobile app and that they’re less busy than federal way location
Normally top notch, must have been a bad day. Sandwich was over done and tasted just a bit off.
Atmosphere: 5
Food: 4
Service: 4
Chad Magendanz
Best and friendliest fast food around! And as a veteran, I appreciate the support from staff and management.
Parking: Dedicated parking spot for veterans.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets
Jonathan Erler
This store causes traffic obstructions with their drive through, putting the public at risk. Not to mention terrible chicken at greed-flation prices.
Atmosphere: 1
Food: 1
Service: 1
Samuel Weems
Ordered ahead of time, waited through a ridiculous driveway situation, finally got to the window and told to pull into the packed up parking lot with no spaces available with my hazards on. A minute later they come out and I have to wait to try and back out of the clogged parking lot. No sorry, no thanks for waiting, nothing. Go somewhere else if you can.
Atmosphere: 4
Food: 5
Service: 1
Dan Woods
My daughter had to use the restroom in the bathroom at the gas station is closed so we walked over to use the restroom my daughter went into the restroom while I started at the front counter nobody acknowledged me while I was standing there but my daughter came out saying that bathroom was messing with toilet paper everywhere and liquid on the floor so that's why I'm giving you three for atmosphere we didn't actually learn any food guess I'll have to come back and give you a better view
After reading the reviews and not seeing any management reply to reviews it is very clear this location does not care about ita customer service.
Closes at 9 was closed early with people in it. Every other location I have visited closes at 10pm. When I asked them about it they were very rude about it and said it was closing hour. It's 30min prior to 9pm. If you close at 830pm then adjust your times.
Atmosphere: 1
Food: 1
Service: 1
Leticia was so welcoming and warming being my 2 time here. She was able to help me pick the perfect meal and it did not disappoint. Thank you Ms. Leticia you rock out loud and don't you ever forget!!!!
Atmosphere: 5
Food: 5
Service: 5
Good food at reasonable prices (which is especially important these days) and in a family-frendly atmosphere. The service staff are genuinely friendly and attentive. I have never been to a "fast-food" restaurant where staff members would come to my table and ask if I needed anything. A very well managed establishment for families looking for good food at a fair price!
Atmosphere: 5
Food: 5
Service: 5
First time going to chic filet. It was late morning and they were out of strips and nuggets. That is what we went there for.
Atmosphere: 4
Food: 1
Service: 4
Used to be a go to for quick tasty lunches but the waffle fry swap is a downgrade in every aspect. In a world of ever increasing costs it's unacceptable to sacrifice quality since it won't even translate to a cheaper product, only better margins for the company. We used to consider these the best fast food fries you could get and now I'll just make fries at home.
Atmosphere: 2
Food: 2
Service: 2
Chicken strips and fries cooked at least twice. They were hot, but hard and crispy. Didn't even finish either one. This place is usually great, but not today.
Food: 1
Service: 5
Covington good food
Atmosphere: 5
Food: 5
Service: 5
We love our local chick fil a! Clean play space for my son and always good customer service and food. Also appreciate their coupons through the mobile app and that they’re less busy than federal way location
Fast service, nice work, overall great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauce, Spicy Chicken Sandwich, Grilled Nuggets, Grilled Chicken Sandwich, Grilled Chicken, Waffle, Chick-Fil-A Waffle Potato Fries, Chicken Nuggets with Fries, Cobb Salad, Chicken Noodle Soup, Napkins, Mac & Cheese, Side Salad
Good food. Just about what you'd expect from any other Chick-fil-A.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sauce, Spicy Chicken Sandwich, Waffle
Restaurantji Recommends
Normally top notch, must have been a bad day. Sandwich was over done and tasted just a bit off.
Atmosphere: 5
Food: 4
Service: 4
Best and friendliest fast food around! And as a veteran, I appreciate the support from staff and management.
Parking: Dedicated parking spot for veterans.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets
This store causes traffic obstructions with their drive through, putting the public at risk. Not to mention terrible chicken at greed-flation prices.
Atmosphere: 1
Food: 1
Service: 1
Ordered ahead of time, waited through a ridiculous driveway situation, finally got to the window and told to pull into the packed up parking lot with no spaces available with my hazards on. A minute later they come out and I have to wait to try and back out of the clogged parking lot. No sorry, no thanks for waiting, nothing. Go somewhere else if you can.
Atmosphere: 4
Food: 5
Service: 1
My daughter had to use the restroom in the bathroom at the gas station is closed so we walked over to use the restroom my daughter went into the restroom while I started at the front counter nobody acknowledged me while I was standing there but my daughter came out saying that bathroom was messing with toilet paper everywhere and liquid on the floor so that's why I'm giving you three for atmosphere we didn't actually learn any food guess I'll have to come back and give you a better view
Atmosphere: 3
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