Chipotle Mexican Grill
17037 SE 272nd St, Covington
(425) 569-4793
Recent Reviews
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The employees are not welcomed, comparing to other chipotle, the employees give food very smell amount . I am costumer for 6 monthes . It is so bad service . They give the food half of the spoon . Noting improved for 6 monthes.
Atmosphere: 5
Food: 5
Service: 1
I was skeptical about going here given all the bad reviews. We did an online order and drive thru pickup and had zero issues. It was ready on time and the order was accurate. Painless experience and will definitely be back.
Food: 4
Service: 4
11/7/25 6:30pm yall were out of white rice and chicken and the steak I had to get instead was noticeably unsalted. Still charged me full price. Yall are making Mexican food, its not hard. Do better.
Terrible management and service. Unfortunate.
Atmosphere: 1
Food: 1
Service: 1
Your app and website suck. first and last time I will ever use
Ordered pick up 3 weeks ago, the three tacos, went to eat them and the shells were so wet you could not eat them .We ate what was inside.I called and complained the main office they did nothing about it. Today October 19th , got the burrito bowl had ordered fajita vegetables none at all. Someone needs to check the orders better. Very poor service.
Food: 1
Tiny portion almost every time I visited. At first I thought it was because they just opened, but looks like the issue persists. I’m seeing many similar comments here too. Management needs to look into this.
Updated review: Quality and portion have been good for a while now. Changing rating to 4-star!
The expected experience. Good food, clean store, good service.
Atmosphere: 4
Food: 5
Service: 5
We ordered online, sat inside and enjoyed it. All employees we interacted with were great!
Atmosphere: 5
Food: 3
Service: 5
I have ordered from this place 3 times and every time they have messed my order or did not have the item in the bag. Most of the time I order from doordash.
Food: 1
Service: 1
Restaurantji Recommends
Love their phone ordering system. It recognizes your phone number and recalls your last order. Makes it an easy option on the way to the house. Pop in and grab your food, in and out.
Atmosphere: 3
Food: 3
Service: 4
Restaurant was absolutely filthy!! All the tables were dirty and the employees were just standing around doing nothing. When we ordered our food not one of the 3 employees so much as said hello let alone smiled. They all seemed to hate their job from what we could tell. I'm not sure if there was a manager on duty but if so they should be fired. No delegation or leadership at this establishment. No wonder their tip
jar was empty.
Atmosphere: 1
Food: 3
Service: 2
No errors on my orders here, perfect and speedy establishment unlike the horrid mcdo down the street from them making me wait 1.5hours to enjoy my food. Thank for for making great burritos.
Atmosphere: 5
Food: 5
Service: 5
Don't have pics de gallo.
Food: 2
Service: 3
Got charged 1.50 for extra rice and beans 😭😭 Did NOT for a side, did not receive a side, and was still charged as such
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