Chipotle Mexican Grill
17037 SE 272nd St, Covington
(425) 569-4793
Recent Reviews
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Ordered pick up 3 weeks ago, the three tacos, went to eat them and the shells were so wet you could not eat them .We ate what was inside.I called and complained the main office they did nothing about it. Today October 19th , got the burrito bowl had ordered fajita vegetables none at all. Someone needs to check the orders better. Very poor service.
Food: 1
Tiny portion almost every time I visited. At first I thought it was because they just opened, but looks like the issue persists. I’m seeing many similar comments here too. Management needs to look into this.
Updated review: Quality and portion have been good for a while now. Changing rating to 4-star!
The expected experience. Good food, clean store, good service.
Atmosphere: 4
Food: 5
Service: 5
We ordered online, sat inside and enjoyed it. All employees we interacted with were great!
Atmosphere: 5
Food: 3
Service: 5
I have ordered from this place 3 times and every time they have messed my order or did not have the item in the bag. Most of the time I order from doordash.
Food: 1
Service: 1
Love their phone ordering system. It recognizes your phone number and recalls your last order. Makes it an easy option on the way to the house. Pop in and grab your food, in and out.
Atmosphere: 3
Food: 3
Service: 4
Restaurant was absolutely filthy!! All the tables were dirty and the employees were just standing around doing nothing. When we ordered our food not one of the 3 employees so much as said hello let alone smiled. They all seemed to hate their job from what we could tell. I'm not sure if there was a manager on duty but if so they should be fired. No delegation or leadership at this establishment. No wonder their tip
jar was empty.
Atmosphere: 1
Food: 3
Service: 2
No errors on my orders here, perfect and speedy establishment unlike the horrid mcdo down the street from them making me wait 1.5hours to enjoy my food. Thank for for making great burritos.
Atmosphere: 5
Food: 5
Service: 5
Don't have pics de gallo.
Food: 2
Service: 3
Got charged 1.50 for extra rice and beans 😭😭 Did NOT for a side, did not receive a side, and was still charged as such
Restaurantji Recommends
Tried to charge $1.50 extra for rice, server scooped such a small portion the rice didn’t even cover the bowl and then said it’d be $1.50 for extra rice.
Ordered a bowl the lady didn’t even seal the lid properly spilled all over me and in my car Now my car smells like chipotle…
Atmosphere: 2
Food: 2
Service: 1
Atrociously mid
Atmosphere: 4
Food: 2
Service: 2
Really bad Management I don’t know how they hired this kind of people, even they are not good with there employees how they behave good with guest
Service: 1
Wanted a salad but it was wilted and not appealing, so when I changed my mind the lady helping was so rude that I left! I spent my money somewhere else.
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