We waited for over 20 mins without any acknowledgment from the staff once we ordered, just for them to seem annoyed when we asked where our food was after watching 6 other people get their food. Just to be told that they “forgot” and then rushed our food basically giving everything to us dismantled. The manager gave a half ass apology and didn’t give a single care in the world. We definitely won’t be coming back to this location again.
Atmosphere: 1
Food: 2
Service: 1
TheShopAsia
They won't acknowledge your presence and won't greet if you are colored person.
Atmosphere: 4
Food: 4
Service: 1
Andy Beltrami
Yeah I never like covington, even Walmart sucks in this area. Glad I dont have to come to covington for anything.
Atmosphere: 1
Food: 1
Service: 2
scott palmer
Online it says they close at 12 AM I got there at 10:30 PM and they told me they were closed
Service: 1
Angel Galvez-Ocampo
Always double-check your order before leaving the drive-thru, as they often get it wrong or forget items. This location is primarily managed by young and inexperienced staff.
Atmosphere: 1
Food: 3
Service: 1
MRS CHAVEZ
Great place and fast ! Employees usually always good moods. In a fast food that's a +
Atmosphere: 5
Food: 5
Service: 5
Imrit
Food gave me the shits
Rafael Arteaga
Ashton and Lincoln are the nicest people there. Their customer service is GRADE A!!!
Bella 85
Food order was wrong chicken was old nothing was right do not order take out here. Pathetic if you do t like your job find another one!
John Y
Watch these guys, they are thieves. I ordered a 16pc chicken meal in the drive thru and when I arrived at the window, they asked what kind of cake I want. Thinking it was a free special with the $59.00 meal, I told them what I wanted. At no point did they inform me it was not part of the meal and I would be charged. When I got home, I noticed they charged me $5.99 for the cake. Watch this crooked KFC/Taco Bell, they are thieves.
Employees are disrespectful and unprofessional. Having younger employees working there is no excuse for the unprofessional issues. Better training in costumer service is NOTICEABLY needed.
Crystal Sho
Food seemed fresh, but had to wait about 10 minutes just before ordering because they were busy in drive thru around dinner rush. About 6:00pm. I like their containers with lids. Good to keep and reuse.
Atmosphere: 5
Food: 5
Service: 4
Crystal Shook
Food seemed fresh, but had to wait about 10 minutes just before ordering because they were busy in drive thru around dinner rush. About 6:00pm. I like their containers with lids. Good to keep and reuse.
We waited for over 20 mins without any acknowledgment from the staff once we ordered, just for them to seem annoyed when we asked where our food was after watching 6 other people get their food. Just to be told that they “forgot” and then rushed our food basically giving everything to us dismantled. The manager gave a half ass apology and didn’t give a single care in the world. We definitely won’t be coming back to this location again.
Atmosphere: 1
Food: 2
Service: 1
They won't acknowledge your presence and won't greet if you are colored person.
Atmosphere: 4
Food: 4
Service: 1
Yeah I never like covington, even Walmart sucks in this area. Glad I dont have to come to covington for anything.
Atmosphere: 1
Food: 1
Service: 2
Online it says they close at 12 AM I got there at 10:30 PM and they told me they were closed
Service: 1
Always double-check your order before leaving the drive-thru, as they often get it wrong or forget items. This location is primarily managed by young and inexperienced staff.
Atmosphere: 1
Food: 3
Service: 1
Great place and fast ! Employees usually always good moods. In a fast food that's a +
Atmosphere: 5
Food: 5
Service: 5
Food gave me the shits
Ashton and Lincoln are the nicest people there. Their customer service is GRADE A!!!
Food order was wrong chicken was old nothing was right do not order take out here. Pathetic if you do t like your job find another one!
Watch these guys, they are thieves. I ordered a 16pc chicken meal in the drive thru and when I arrived at the window, they asked what kind of cake I want. Thinking it was a free special with the $59.00 meal, I told them what I wanted. At no point did they inform me it was not part of the meal and I would be charged. When I got home, I noticed they charged me $5.99 for the cake. Watch this crooked KFC/Taco Bell, they are thieves.
Restaurantji Recommends
Fresh chicken and great service and clean facility
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich, Fried Chicken, Cole Slaw
Thank you! Everything was fresh.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken
Employees are disrespectful and unprofessional. Having younger employees working there is no excuse for the unprofessional issues. Better training in costumer service is NOTICEABLY needed.
Food seemed fresh, but had to wait about 10 minutes just before ordering because they were busy in drive thru around dinner rush. About 6:00pm. I like their containers with lids. Good to keep and reuse.
Atmosphere: 5
Food: 5
Service: 4
Food seemed fresh, but had to wait about 10 minutes just before ordering because they were busy in drive thru around dinner rush. About 6:00pm. I like their containers with lids. Good to keep and reuse.
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