Had an absolutely horrendous experience. Ordered 2 subs online, got home only to see a cold sub, the bread getting soggy and tastes extremely stale. For reference I asked for both subs to be toasted. This particular store has gotten worse over time, so I tried calling the store and if I can bring them back to the store for them to correct it. The person on the other end was extremely rude and rather short. She bluntly said “I know I toasted those subs so it won’t matter if you bring them in”. I was in utter shock with the respond and could only say excuse me to make sure I heard it correctly before she hung up on me. If the management or owner cares about their business and customer satisfaction, I hope this can help paint the picture of how rude your employees are and explain why you don’t get as much traffic as before. This always was my go to store but now I’d rather go to a different store out of my way to dodge their crappy service and sandwiches. I’m posting the picture of one of the sandwiches for everyone to see whether they really were “toasted” or not.
Atmosphere: 2
Food: 1
Service: 1
Tamara Woods
How you not have sandwich making material. I wanted a cold cut sandwich and you have the meats for the sandwich.
Atmosphere: 1
Food: 2
Service: 3
Chris Carlson
Asked for a club, they didn't have roast beef, said they didn't have olives anymore. They talked so quiet, you can't hear what they are saying. Asked for black pepper they put salt and black pepper on, instead of grabbing just the pepper. This place used to be very clean and well run. It seems to be going down hill.
Jazzlo
Good service at least not the attitude like in other establishments.
Anmol Brar
Rude customer service and don’t participate in coupons online, will never visit this location again
Atmosphere: 1
Food: 2
Service: 1
Khushi Dosanjh
Indian lady named Geeta was extremely rude and unprofessional made an unwelcoming environment would not go if she is there
Atmosphere: 1
Service: 1
Terrence Mills
I order feom this store feom doorfash and I will not be order agian salad items missing sauces etc food costly should get what we pay for so sad they way I got my order
Ron Silveria
Doesn't take coupons. Place sucks
Atmosphere: 1
Food: 1
Service: 1
R W
My partner and I have visited and made purchases at this location over a dozen times, but we won't be returning. Every time we order online, there's always a dispute over what we ordered. For example, the app shows Coke bottles, but they insist we ordered cups. Even if we show them in person as we order…they still argue about it. We've been repeatedly questioned by the same staff, and we've had enough. There are plenty of other Subways in the area, and this one is worth avoiding.
Atmosphere: 1
Rohit Luthra
I just buy foot-long and I just tell them just please do separate bit 6 inch and they charge for two separate sandwiches for six inch and I also have a coupon and they said we did not take coupons here
I just buy foot-long and I just tell them just please do separate bit 6 inch and they charge for two separate sandwiches for six inch and I also have a coupon and they said we did not take coupons here
Justin Perik
I bought almond covered chocolate at the dollar tree and they were really bad. I was craving for a sugar rush and saw a subway at the end of the parking lot. I saw a poster of a footlong churro and wanted to get one but when I was inside I saw that they had a footlong cookie! I couldn’t decide at the employee recommended the cookie (the employee was really sweet and helpful 10/10). The cookie wasn’t, I should’ve gone for the churro or pretzel.
Atmosphere: 5
Food: 1
Service: 5
Ninel Esk
Order was totally wrong. Not tasted, no cheese, they put olive instead of pickles and I paid more for 50% more meat but they didn’t put. So disappointing
Guadalupe Banuelos
First time at this location. I really enjoy my food. Customer service is 100%. They made suggestions that I normally have to ask for. Very clean.?
Atmosphere: 5
Food: 5
Service: 5
Sbab K
I had a disappointing experience at Subway. The service was slow, and the sandwich lacked flavor. The ingredients seemed stale, and overall, it didn't live up to the freshness I expected.
Had an absolutely horrendous experience. Ordered 2 subs online, got home only to see a cold sub, the bread getting soggy and tastes extremely stale. For reference I asked for both subs to be toasted. This particular store has gotten worse over time, so I tried calling the store and if I can bring them back to the store for them to correct it. The person on the other end was extremely rude and rather short. She bluntly said “I know I toasted those subs so it won’t matter if you bring them in”. I was in utter shock with the respond and could only say excuse me to make sure I heard it correctly before she hung up on me. If the management or owner cares about their business and customer satisfaction, I hope this can help paint the picture of how rude your employees are and explain why you don’t get as much traffic as before. This always was my go to store but now I’d rather go to a different store out of my way to dodge their crappy service and sandwiches. I’m posting the picture of one of the sandwiches for everyone to see whether they really were “toasted” or not.
Atmosphere: 2
Food: 1
Service: 1
How you not have sandwich making material. I wanted a cold cut sandwich and you have the meats for the sandwich.
Atmosphere: 1
Food: 2
Service: 3
Asked for a club, they didn't have roast beef, said they didn't have olives anymore. They talked so quiet, you can't hear what they are saying. Asked for black pepper they put salt and black pepper on, instead of grabbing just the pepper. This place used to be very clean and well run. It seems to be going down hill.
Good service at least not the attitude like in other establishments.
Rude customer service and don’t participate in coupons online, will never visit this location again
Atmosphere: 1
Food: 2
Service: 1
Indian lady named Geeta was extremely rude and unprofessional made an unwelcoming environment would not go if she is there
Atmosphere: 1
Service: 1
I order feom this store feom doorfash and I will not be order agian salad items missing sauces etc food costly should get what we pay for so sad they way I got my order
Doesn't take coupons. Place sucks
Atmosphere: 1
Food: 1
Service: 1
My partner and I have visited and made purchases at this location over a dozen times, but we won't be returning. Every time we order online, there's always a dispute over what we ordered. For example, the app shows Coke bottles, but they insist we ordered cups. Even if we show them in person as we order…they still argue about it. We've been repeatedly questioned by the same staff, and we've had enough. There are plenty of other Subways in the area, and this one is worth avoiding.
Atmosphere: 1
I just buy foot-long and I just tell them just please do separate bit 6 inch and they charge for two separate sandwiches for six inch and I also have a coupon and they said we did not take coupons here
Service: 1
Restaurantji Recommends
I just buy foot-long and I just tell them just please do separate bit 6 inch and they charge for two separate sandwiches for six inch and I also have a coupon and they said we did not take coupons here
I bought almond covered chocolate at the dollar tree and they were really bad. I was craving for a sugar rush and saw a subway at the end of the parking lot. I saw a poster of a footlong churro and wanted to get one but when I was inside I saw that they had a footlong cookie! I couldn’t decide at the employee recommended the cookie (the employee was really sweet and helpful 10/10). The cookie wasn’t, I should’ve gone for the churro or pretzel.
Atmosphere: 5
Food: 1
Service: 5
Order was totally wrong. Not tasted, no cheese, they put olive instead of pickles and I paid more for 50% more meat but they didn’t put. So disappointing
First time at this location. I really enjoy my food. Customer service is 100%. They made suggestions that I normally have to ask for. Very clean.?
Atmosphere: 5
Food: 5
Service: 5
I had a disappointing experience at Subway. The service was slow, and the sandwich lacked flavor. The ingredients seemed stale, and overall, it didn't live up to the freshness I expected.
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