I tried to dine here because I am from out of town and didn’t know better. The woman that answered the phone flat out refused to take my girlfriends takeout order. Thinking it could have been a language barrier, I called back on my phone and attempted to make a phone-in order but was also very RUDELY refused. Don’t even try with this place. Very rude staff that couldn’t care less about your experience there.
Michelle Roy
The old lady in the front is rude. An who ever the cook was burned my fried rice and they're not bent the box for my fried potstickers so once I got them home they were just gummy.
Thomas Corcoran
The tea was just lukewarm and got cold fast. The food was okay, not the best I’ve had.
Joe Locher
Greg Bonus runs the lounge and he is the very ideal of what a gracious host is. An example of accountability, integrity and honor and a true American! I will keep going back to the Dragon Gate
Joseph Quin
What a great location in the heart of downtown Des Moines, wonderful spot great service and the food was well prepared. Will be back soon!!
Caprice classie
I called to see what time they close and the lady said what time do you want to come I let her know I would like to order to pick up, she repeated her self and In the mist of me saying 5pm she said call back later bye and hung up. Won't be ordering from here! Could imagine what the food Taste like with that type of customer service!
Todd Cahill
This is a restaurant, bar that I have visited many times and never disappoints. Never buzy, which I can't understand. The food here is very good, a clean restaurant, and not over priced.
Darren Hunter
Great food and service! Back bar is a cool spot for cocktails.
Ari
Bartender Greg is the saving grace.Food was cold, a bit flavorless. The hot n sour soup tasted like sour soysauce, the mushrooms in the mushroom beef had no flavor, everything was fried and drenched in sauce. I've watched enough Kitchen Nightmares to know that when the food comes out that fast, it was pre-cooked & then microwaved. Good atmosphere though and great bar. Again Greg is like a 6 star server and bartender! He did everything he could to appease my picky palate :)
Jasmine Rivera
If I could give this place 0 stars I would. Me and my wife placed an order over the phone and it was like the lady was selling me a car. She said I was getting the best price and nobody could beat hers. She said to come down in whenever that the food would be ready. We showed up 30 mins to pick it up and she said that we took too long and that she never even made it. It was literally vegetable fried rice, white rice, and broccoli garlic. Don’t come here.
I just tried calling and the first time I asked what their hours are on Sunday and she hung up on me. I thought it was a mistake so I called back and there was no answer. I called again and when she answered I asked again and she said "why you keep asking me that, if you want to know look on internet" and she hung up on me again. I used to go to this restaurant before covid but I won't be going back. VERY RUDE!!!
gabriela canales alvarado
The food was good ,but the service ugly the old lady was really grumpy and my kid ask for something she ignores him.?
Ian Burt
Went in on a quiet Saturday night. Good service and good food. I got the spicy braised chicken house special which was delicious.
Robert Winthers
We've been told this place is a dive by the food is good. We went on a Sunday evening and we had party Of 4. The waitress said go sit in the lounge. We went back and was loud and unpleasant for dining. The hostess said I am sorry have the bartenders turn the volume down. We said no we'd rather have a booth. She snapped and said I am to busy. We left.
jessica moore
Best chinese we have had in a long time.Fast, friendly, amazingly great prices.The food is always terrific.Great atmosphere.
I tried to dine here because I am from out of town and didn’t know better. The woman that answered the phone flat out refused to take my girlfriends takeout order. Thinking it could have been a language barrier, I called back on my phone and attempted to make a phone-in order but was also very RUDELY refused. Don’t even try with this place. Very rude staff that couldn’t care less about your experience there.
The old lady in the front is rude. An who ever the cook was burned my fried rice and they're not bent the box for my fried potstickers so once I got them home they were just gummy.
The tea was just lukewarm and got cold fast. The food was okay, not the best I’ve had.
Greg Bonus runs the lounge and he is the very ideal of what a gracious host is. An example of accountability, integrity and honor and a true American! I will keep going back to the Dragon Gate
What a great location in the heart of downtown Des Moines, wonderful spot great service and the food was well prepared. Will be back soon!!
I called to see what time they close and the lady said what time do you want to come I let her know I would like to order to pick up, she repeated her self and In the mist of me saying 5pm she said call back later bye and hung up. Won't be ordering from here! Could imagine what the food Taste like with that type of customer service!
This is a restaurant, bar that I have visited many times and never disappoints. Never buzy, which I can't understand. The food here is very good, a clean restaurant, and not over priced.
Great food and service! Back bar is a cool spot for cocktails.
Bartender Greg is the saving grace.Food was cold, a bit flavorless. The hot n sour soup tasted like sour soysauce, the mushrooms in the mushroom beef had no flavor, everything was fried and drenched in sauce. I've watched enough Kitchen Nightmares to know that when the food comes out that fast, it was pre-cooked & then microwaved. Good atmosphere though and great bar. Again Greg is like a 6 star server and bartender! He did everything he could to appease my picky palate :)
If I could give this place 0 stars I would. Me and my wife placed an order over the phone and it was like the lady was selling me a car. She said I was getting the best price and nobody could beat hers. She said to come down in whenever that the food would be ready. We showed up 30 mins to pick it up and she said that we took too long and that she never even made it. It was literally vegetable fried rice, white rice, and broccoli garlic. Don’t come here.
Restaurantji Recommends
I just tried calling and the first time I asked what their hours are on Sunday and she hung up on me. I thought it was a mistake so I called back and there was no answer. I called again and when she answered I asked again and she said "why you keep asking me that, if you want to know look on internet" and she hung up on me again. I used to go to this restaurant before covid but I won't be going back. VERY RUDE!!!
The food was good ,but the service ugly the old lady was really grumpy and my kid ask for something she ignores him.?
Went in on a quiet Saturday night. Good service and good food. I got the spicy braised chicken house special which was delicious.
We've been told this place is a dive by the food is good. We went on a Sunday evening and we had party Of 4. The waitress said go sit in the lounge. We went back and was loud and unpleasant for dining. The hostess said I am sorry have the bartenders turn the volume down. We said no we'd rather have a booth. She snapped and said I am to busy. We left.
Best chinese we have had in a long time.Fast, friendly, amazingly great prices.The food is always terrific.Great atmosphere.
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