Just moved to the area, and have been coming here for months now. It's quite expensive, but the coffee is usually good so I kept coming back. I have to ask the barista every time to make sure I get my points, because they never ask if I am part of their rewards, and it doesn't seem to add points automatically, but no big deal I guess. Today, however, I order my coffee, and at the end I ask my barista how many points I have, because surely I'm close to a reward. After she charges me, she says I only have 1 point (so obviously didn't get a point for the coffee I just purchased). I told her that can't be right because I've been coming here for months. She then says it's something I missed on my end because I didn't set up my account via text? I told her I have never gotten a text. She said she will send me one, and when I get the text it's just a receipt for my coffee today. Does not say how many points I have. She was rude and seemed annoyed I was asking about my account. I was a barista for 8 years and this customer service is incredibly disappointing. I didn't leave a tip today which I never do, and I unfortunately won't be back. Such a shame because the coffee is usually good, but the customer service and rewards system is not worth the expense.
Carl Johnson
Not sure how this place has so many good reviews; I left my house early cause it usually takes at least 10 mins everytime BUT this last time I was in the line FOR 18 MINS!!! Then on top of it my Italian soda was already separated so I’m not even sure what going on. 👎👎👎👎👎
Atmosphere: 4
Food: 1
Service: 2
R. Jay F
Too convenient and wonderful! Great baristas and drinks.
Atmosphere: 5
Food: 5
Service: 5
Troy Noyola
Took 32 minutes to make 1 coffee
Atmosphere: 4
Food: 4
Service: 1
Denis Kononov
Drinks are too sweet in my opinion
Tina Veldkamp
Excellent coffee. I have ordered a quad shot 16oz American from here several times while visiting the area, and it's been perfect every time. Thank you, ladies!
Atmosphere: 5
Service: 5
McKenzie
Delicious decaf coffee, hot and ready very quickly.
Atmosphere: 5
Food: 5
Service: 5
Lilly Brastad
Drink was good, not a fan of the girl working’s attitude, will not go back ?
Bradley Roberts
Never been there but the name is clever
Sammantha Turner
Absolutely awful experience !!!! I came in and asked for 2, 24 oz redbulls. One that was sour with no green apple flavor , and one that was strawberry and peach with light ice and extra cream .What I received was not even close to what I asked for . I ended up getting was 2 , 20oz redbulls, that were green apple (which I asked to not have) and the one with cream had absolutely none , aannddd I was charged for 2 , 24oz drinks . When I mentioned that they were wrong she just shrugged it off and just passed me the bill.So disappointed in the attitude and listening ability of these girls .
Just moved to the area, and have been coming here for months now. It's quite expensive, but the coffee is usually good so I kept coming back. I have to ask the barista every time to make sure I get my points, because they never ask if I am part of their rewards, and it doesn't seem to add points automatically, but no big deal I guess.
Today, however, I order my coffee, and at the end I ask my barista how many points I have, because surely I'm close to a reward. After she charges me, she says I only have 1 point (so obviously didn't get a point for the coffee I just purchased). I told her that can't be right because I've been coming here for months. She then says it's something I missed on my end because I didn't set up my account via text? I told her I have never gotten a text. She said she will send me one, and when I get the text it's just a receipt for my coffee today. Does not say how many points I have. She was rude and seemed annoyed I was asking about my account. I was a barista for 8 years and this customer service is incredibly disappointing. I didn't leave a tip today which I never do, and I unfortunately won't be back. Such a shame because the coffee is usually good, but the customer service and rewards system is not worth the expense.
Not sure how this place has so many good reviews; I left my house early cause it usually takes at least 10 mins everytime BUT this last time I was in the line FOR 18 MINS!!! Then on top of it my Italian soda was already separated so I’m not even sure what going on. 👎👎👎👎👎
Atmosphere: 4
Food: 1
Service: 2
Too convenient and wonderful! Great baristas and drinks.
Atmosphere: 5
Food: 5
Service: 5
Took 32 minutes to make 1 coffee
Atmosphere: 4
Food: 4
Service: 1
Drinks are too sweet in my opinion
Excellent coffee. I have ordered a quad shot 16oz American from here several times while visiting the area, and it's been perfect every time. Thank you, ladies!
Atmosphere: 5
Service: 5
Delicious decaf coffee, hot and ready very quickly.
Atmosphere: 5
Food: 5
Service: 5
Drink was good, not a fan of the girl working’s attitude, will not go back ?
Never been there but the name is clever
Absolutely awful experience !!!! I came in and asked for 2, 24 oz redbulls. One that was sour with no green apple flavor , and one that was strawberry and peach with light ice and extra cream .What I received was not even close to what I asked for . I ended up getting was 2 , 20oz redbulls, that were green apple (which I asked to not have) and the one with cream had absolutely none , aannddd I was charged for 2 , 24oz drinks . When I mentioned that they were wrong she just shrugged it off and just passed me the bill.So disappointed in the attitude and listening ability of these girls .
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They are pretty good and even have sugar free white mocha which is rare.
Vegetarian options: They have vegetarian burritos and pastries
Parking: Not many spots in the area, it's quite a small parking lot
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: White Chocolate Mocha Cold
Wonderful little coffee shop!!!
Atmosphere: 5
Food: 5
Service: 5
A great coffee stand, I used to walk to it when living in Edmonds. Super friendly, good prices and awesome coffee.
Atmosphere: 5
Food: 5
Service: 5
Super friendly barista who made a great latte.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breve Hot
Very nice people like everyone else in Washington state
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