Panda Express
21940 Hwy 99, Edmonds
(425) 967-7389
Recent Reviews
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Yesterday I went to pick up a big catering order for my son’s 10th birthday (he loves Panda Express!) I had ordered a few days ahead, saw the payment go through, and thought we were all set. When I arrived, I was told the order had been canceled. After checking my bank account, it looked like the charge had been refunded.
The manager on duty was incredibly kind and professional. She patiently waited while I double-checked my account, then, with a smile, said not to worry, they would take care of it. I paid again, and the team quickly got everything together. Every employee I interacted with was friendly and accommodating, and the manager apologized for the inconvenience (even though I feel like I inconvenienced them!).
Thank you to the whole team for turning a stressful situation into a positive experience. You really helped make my son’s birthday special!
Atmosphere: 5
Food: 5
Service: 5
Do not place order go in person thats the only way your order will be correct
Atmosphere: 4
Food: 2
Service: 3
Food was not fresh but the stuff that just came out was fantastic
Atmosphere: 3
Food: 3
Service: 3
Good customer service.
Although usually your food is always really good! Tonight wasn’t the case. I came to your location to order cheese rangoons and an entry of orange chicken for my 4 year old son. With that being said the orange chicken didn’t turn out to be orange chicken it turned out to be some type of spicy 🌶️ chicken that was burning my kids mouth, This trip turned out to be a complete waste of money as I can not eat spicy foods because of a medical condition . I can say I’m not very pleased with this Situation.
Last few times I've ordered here the chow mien has been super cabbage heavy; tonight I order and panda bowl and the chow mien was 90%. It wasn't even the good/edible parts of cabbage; its like the base/roots. Gross.
Atmosphere: 1
Food: 1
Service: 2
The lady at the front was so sweet and so polite. I never had that great of an experience at Panda in all the years of coming. Give her a promotion she has the biggest soul.
Service: 5
Service is nice but they're stingy with their portions. Go to the Holman road Panda in QFC for better cooked food and bigger portions. The one good thing is it's near a WinCo so it's convenient. Been here about 3-5 times. Always light on the portions.
Too starchy and sugary
Atmosphere: 3
Food: 2
Service: 4
Can't go wrong with panda, fast, fresh and gooood
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love the food of Panda Express!!
Atmosphere: 5
Food: 5
Service: 5
Today I didn't have a good experience!! The meat, chicken and beans were well cooked, with a raw taste.
Atmosphere: 4
Food: 3
Service: 4
First time trying Panda Express and it was 10/10. Fresh food, clean place, and efficient staff!
Atmosphere: 5
Food: 5
Service: 5
When I got to panda express there was a few homeless people standing right outside the door talking to themselves and having trash all over the place, I know that Panda Express cannot control this, but it looks really bad on the business. Although the food and everything was great, and the customer service was above par I don’t think that I will be going back to this location just because of how people like to gather on the outside.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Come on Panda, you got to do better than this when it comes to ordering a side. Not to mention you charge an extra $1.50 when ordering the Honey Walnut Shrimp. $3.00 extra when you order it for both entrees.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Orange Chicken, Side Chow Mein
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