Papa Murphy's | Take 'N' Bake Pizza

Papa Murphys is our favorite pizza.. Always fresh and ready very quickly for take out or pickup

Atmosphere: 5

Food: 5

Service: 5

The new stuffed crust is very good.

Atmosphere: 5

Food: 5

Service: 5

It was easy to order online, the location was clean, the employees were very courteous and the pizzas were delicious. Five stars!

It was easy to order online, the location was clean, the employees were very courteous and the pizzas were delicious. Five stars!

Food: 5

Service: 5

Recommended dishes: Chicken Bacon Artichoke

Went to grab a pizza at 7:40 they already were closed
No reason for them closing I would imagine them just wanting to end the night earlier

Jovan is really kind and a good representative. Quality Service. Michelle is an amazing manager

Atmosphere: 5

Food: 5

Service: 5

Customer service excellent! Ordered a simple mushroom pizza and received extra cheese and mushrooms. Unfortunately, the predominant flavor was that of the tomato based pizza sauce. Disappointing. Reminded me of store bought pizza.

Food: 2

Service: 5

Great food, friendly people, clean store

Atmosphere: 5

Food: 5

Service: 5

Order was ready when we got there. Food was great. Website isn’t great

Atmosphere: 4

Food: 4

Service: 5

I moved near by and happily switched to the location closest me. I do not consume dairy products and was very stoked when papa Murphy’s started offering dairy free options. I always order the oil based GARLIC sauce as pictured below with the exception of one time when I made a mistake. I apologized for the mistake though the owner/manager went on about how expensive it is to remake pizzas and I felt so bad that I tipped 15 dollars.

I spoke to the manager today because it looked like no sauce was added to my pizza. She said that I ordered olive oil. I showed her my order that said oil based dairy free garlic sauce and instead of helping me look into the issue.. blamed me for coming in and complaining all the time when I’ve only ever spoken to her one other time. She also stated that she always only uses olive oil when this option is selected. She did end up letting me take the garlic sauce, but I feel like I’d just been shit on.

I can’t believe how extremely rude she was to me. I’ve contacted the main franchise customer service line and hope to hear from them soon for clarification on their dairy free garlic sauce. It doesn’t make sense that I would order a dairy feee oil based garlic sauce and only ever get olive oil.

I will be posting an update when I hear back from them. I will no longer support this franchise ever again. The Lake Forest Park papa Murphy I used to use was so wonderful.. I am so disappointed in you Edmonds. I’m going to try Mountlake Terrace.

I’ve also ordered pizza here before and wasn’t told they were completely out of tomatoes before I picked up… really?

UPDATE: I heard back from papa murphy’s and apparently they have a garlic flavored oil they use for dairy free options. I am keeping my review the same for the way this woman spoke to me and the fact that she couldn’t even clarify what I was asking properly. This manager really needs to work on her conflict resolution skills. Still never coming here again after being treated this way.

Pizza always ready upon pickup. Toppings are always fresh and plenty of them on pizza. Tried the Crustless Keto Friendly and not bad. House Salad was also great ... Always a Great Dinner!

Atmosphere: 5

Food: 5

Service: 5

5 stars ! Really good pizza and is on time for me to pickup.

Atmosphere: 5

Food: 5

Service: 5

Dude I just wanted 2 damn cinnamon wheels. Your checkout machine shouldn’t be turned off when you aren’t closed yet, I came in 10 mins before close and they refused to just ring up 2 cinnamon wheels. How dare they deny me gods greatest creation. Despicable cretins. As a worker of retail, I simply get it, but it’s 2 items before close.

Atmosphere: 1

Service: 1

I placed an order with this location for one gluten free pizza for myself (I have a gluten intolerance) and a non gf pizza for my partner.

This was after I had tried to place the same order at the Lake Forest Park location. the LFP location called me to let me know they were out of gluten free crust, and that they'd refund the order for me (as of this writing they have not, I will review their location separately).

This Edmonds location did not call me, but informed me that they did not have any gluten free crust when I came to pick the order up. They also told me they would refund the order then next day as well as call me.

They also have yet to refund the order or contact me, and it's been about a week and a half since. I have tried to go through Papa Murphy's online support, who assured me they would get the stores to refund me in 3-5 business days, I have yet to receive a refund or contact.

The food here is fine and I don't blame the location for running out of something, but I absolutely will not order again knowing that it's so hard to get refunded in the event that there's something wrong with the order.

UPDATE: I did finally receive a refund from the store as well as a text from one of the staff apologizing. Glad to see this resolved.

Atmosphere: 3

Food: 3

Service: 3

Good all around

Atmosphere: 4

Food: 4

Service: 4