Jack in the Box

Name: Jack in the Box
Address: 115 W University Way, Ellensburg, Washington, 98926, US
Telephone: (509) 320-4395
Price range: $
Rating: 2.5

$ • Fast Food, Burgers, Tacos

Hours:
115 W University Way, Ellensburg
(509) 320-4395

Menu Order Online

About Jack in the Box

Jack in the Box is a popular spot for late-night cravings and early morning breakfast runs. The restaurant's hours can sometimes be inconsistent between its website and location signs. The drive-thru staff is friendly and helpful, though some customers have experienced issues with order accuracy, with mistakes happening multiple times. Despite these problems, the staff remains nice and the establishment stays clean. The menu offers a variety of options, including sausage croissants and chicken strips, often at surprisingly affordable prices. Customers appreciate the great customer service, especially when staff go out of their way to help, such as bringing out orders to customers with trailers or special needs. However, some customers have faced issues like the ice cream machine not working or items like mozzarella sticks being unavailable, which can be disappointing. One customer mentioned that when they waited in line without getting what they wanted, it would have been nice if the staff offered a free item as a gesture. Overall, Jack in the Box provides convenient service, and the friendly staff, especially during night shifts, helps make the experience better. Improvements in order accuracy and consistency could further enhance the dining experience.