Jimmy John's
$ • Sandwich Shops, Fast Food
Hours:
1307 Canyon Rd, Ellensburg
(509) 933-4400
About Jimmy John's
Customers' Favorites
Jimmy John's Reviews
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How can a $17.00 sandwich be WRONG….again? Not the first time either. When you drive 25 miles home to discover the professionals didn’t get your order right it is supposedly your own fault.
A woman was friendly and apologetic (and willing to make it right with a correctly made one) when I called in but the owner was horribly RUDE and could care less. He accused us of not using our Rewards every visit so he could see it was my husband’s “go to” sandwich. Whatever…....read full review
Normally like your sandwiches but my wife and I just got the worst sandwich we ever had. The meat had so much fat had throw it out. My sandwich was supposed to have tomatoes and peppers hers was not. she got them on hers. She hates tomatoes. They just we not good this time.
Ratings
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
Jimmy John's is known for its slow service and mistakes in orders. Customers have experienced long wait times in the drive-thru and for delivery, often receiving incorrect sandwich fillings. For example, one customer ordered the Hunters Club, which is double roast beef and provolone, but received a bland turkey sandwich instead. Another customer mentioned that they generally love Jimmy John's but frequently find that their ordered avocado is forgotten, which is disappointing since it is an extra charge. Recently, some customers have expressed frustration about the restaurant running out of supplies, including napkins and meat. Despite these issues, the environment is clean, and there are limited seating and a variety of options, including gluten-free and vegetarian choices. Parking is difficult at this location, and the menu can be confusing due to unclear signage. There are kid-friendly sandwich sizes available as well. Food preparation is extremely fast, and while the sandwiches are good, it might be worth exploring other restaurant choices in the area for a quicker and more accurate dining experience.