Starbucks in Ellensburg

“I went in today 11/6/24 and my coffee wasn’t the way I wanted and got it fixed by the most amazing barista, I heard their name as AL but not sure , they had space buns on and was incredibly kind and making sure my coffee was perfect for me!! Deserves a raise for sure!“

“Friendly & fast service… sometimes. I’ve recently had a barista that’s not a fan of her job or something? She always looks cranky. I was in recently & in a rush because I had a cab coming. She decided to make my drink after the customer’s drink behind me. I was a little shocked & pressed for time. Once the drink was handed to me, it was overflowing. {Frappuccino} & when I put the lid on it made a huge mess that I felt obligated to clean up as I’m looking at the cab outside the window & barista was on to a new drink order. Get in the cab after waiting over 10 minutes for my drink, taste my drink, it had zero flavor. I tried to pass it off to my 18 year old daughter- she loves Starbucks- she said it was a hard pass as well because it had no flavor. This is definitely not the first time that this has happened at this particular Starbucks & they don’t quite follow the recipe rules that Starbucks have & you sometimes get a bad drink. I’m not afraid to say something but this time was in a hurry. These drinks aren’t exactly cheap so it’s nice to have them made right like I’m used to over on the other side of the mountains where drink recipes are strict.The rest of the baristas are always kind & friendly & mostly will go out of their way for you. I also think that this is the best store to get new inventory. I have always been able to find the best tumblers here & others items like my new keychain. They seem to replenish inventory quickly. Overall this is a good Starbucks but it would be nice if recipes were followed to a T as expected by Starbucks… even if it takes a minute or two extra of the baristas time.“

“We pulled in on a road trip to grab coffee and use the restroom. While waiting in line, my daughter felt sick (from a giant chocolate bar) so I took her outside where she proceeded to throw up on the curb. The sweet staff came out offering water and even brought a plastic bag in case she needed it for the car. I hadn’t even made a purchase at this point. The staff went above and beyond. Thank you so much!!“