Okay, so there is a guy I think he is 23 years old or 25 he wear hat and glasses. He actually very rude. And not very nice with Customer and I would never Gonna stop and buy from him ice cream for my kids , before I usually buy from other person he’s very nice, but this guy too bad you need to be nice with Customer, smile and answer with nice way, not rude way if you hate your job quit then
Traditionally Modern Food
Mangonada is a must-try if you enjoy mango with chili
Atmosphere: 4
Food: 4
Service: 4
Karin M
Cindy is the cake master here! Each time I’ve ordered I show her really difficult pictures I find online and shes managed to replicate it each time! She does beautiful work with the cakes and has exceeded my expectations every time! This is the only location I order from and she’s so responsive and great communication too if u call… we did a Spider-Man cake and a turkey cake for thanksgiving where I had her write an entire psalm
Geo Fountain
Turkey Fixins ice cream. ?
Atmosphere: 5
Food: 5
Service: 5
Carrie Salazar
After scrambling for a week to get my daughters’ cake ordered for their upcoming Halloween inspired birthday, I stumbled upon this location, which had the cake I was looking for that I saw online. I was having issues with ordering online and through the app so I decided to call in so I had peace of mind. A wonderfully kind lady by the name of Cindy took my call, got the correct cake ordered with all my specifications and even gave me a laugh or two. I was stressing something bad about not being able to find a cake beforehand and I’m so glad Cindy took my order and got it all squared away for me! Thank you so much, I can’t wait to pick up the cake and see it! Will update review with picture after pick-up so everyone can see how adorable this cake is!Update: Picked up the cake on Saturday and it didn’t disappoint at all, the picture doesn’t do it justice, it’s even cuter in person and was loved by everyone at the party, adults included! Would definitely recommend this location and even thinking about getting a Thanksgiving dessert from here. 10/10!!!!
Atmosphere: 5
Food: 5
Service: 5
tricia hawthorne
Parked got my littles out for a late night cream cream.. walking to the door as one family exited. The gal shut the door and locked it so fast. Flipped the switch off and started mopping out of nowhere. Sheesh, still had 5 min. Technically.. and the time on the door doesn’t match the online time. Smh
Josie N.
Every employee is very friendly. It doesn't matter if it's in the middle of the day or the end of the day everyone is very helpful, always a wonderful experience. And of course they have my favorite ice cream.
Dawn Culver
Great place, friendly owner and delicious treats.
Liza R.
I love this place, not only because of the classic ice cream flavors and the nostalgia it brings back for me but mainly because of the customer service of everyone there!We came in at 803PM on a Saturday evening to satisfy a late night craving. Once I got to the counter to order, I noticed they were closing up, looked back at the door to see their hours (Yelp stated they close at 9) but they updated their hours a while back and it's posted they close at 8. I felt like a j*** so we were going to leave. The two workers there were a little thrown off but still insisted it was ok and served us like the awesome people they are without hesitation.Obviously, we kept it simple, got our cones , tipped well (as we should have!) and left... out in less than 5 mins.Regardless, it was our fault that we got there late. We were the jerks so to reduce the confusion... i'm posting their updated hours. Don't be jerks like us
Jessica K
Best Baskin Robbins in the area! 2 years ago had a horrible experience at the Marysville location, last year had a good experience at the Colby location, but this year had an amazing experience at this location on Everett Mall Way!I ordered a full sheet Oreo Ice Cream Cake and asked for "Happy Birthday" to be written in Fudge (which every CA location was able to do for me in the past but neither of the previously mentioned WA ones had been able to do). Not only were they able to write it in fudge, but they wrote it on a piece of white chocolate as a banner and didn't charge me extra!The cake had more whipped cream than I've seen before and inside the cake had the perfect ratio of cake and ice cream. The cake itself wasn't old and stale either (once we got home and dug into it)The employee at the store was wonderful when we arrived; we even purchased a scoop of ice cream and she was patient and kind. Out of every Baskin Robbins experience over the last 20 years in 2 states, this was the best experience I've had. We will be coming back definitely!
Close to home, and if you're cravi g ice cream, then Baskin-Robbins is the place to go. Plenty of flavors and the employees are friendly every time I go there.
Fighter X
The woman that works there is a nice person
Robin lynn Littlejohn
This is my favorite Baskin-Robbins in Everett Washington the lady that owns the store I believe owns a store is very polite very customer orientated the store is very clean especially compared to the other Baskin-Robbins that will go and nameless and very good customer service the young lady that helped me was very ask me questions very polite and it mattered to her what the customer wanted my granddaughter and I went in there for her 6th birthday and it was a great experience I recommend the store to anybody and everybody
Sherry Glass
Awesome customer service, very professional, friendly....this is my 2nd time there very clean I love it!!
J K
Best Baskin Robbins in the area! 2 years ago had a horrible experience at the Marysville location, last year had a good experience at the Colby location, but this year had an amazing experience at this location on Everett Mall Way!I ordered a full sheet Oreo Ice Cream Cake and asked for "Happy Birthday" to be written in Fudge (which every CA location was able to do for me in the past but neither of the previously mentioned WA ones had been able to do). Not only were they able to write it in fudge, but they wrote it on a piece of white chocolate as a banner and didn't charge me extra!The cake had more whipped cream than I've seen before and inside the cake had the perfect ratio of cake and ice cream. The cake itself wasn't old and stale either (once we got home and dug into it)The employee at the store was wonderful when we arrived; we even purchased a scoop of ice cream and she was patient and kind. Out of every Baskin Robbins experience over the last 20 years in 2 states, this was the best experience I've had. We will be coming back definitely!
Okay, so there is a guy I think he is 23 years old or 25 he wear hat and glasses. He actually very rude. And not very nice with Customer and I would never Gonna stop and buy from him ice cream for my kids , before I usually buy from other person he’s very nice, but this guy too bad you need to be nice with Customer, smile and answer with nice way, not rude way if you hate your job quit then
Mangonada is a must-try if you enjoy mango with chili
Atmosphere: 4
Food: 4
Service: 4
Cindy is the cake master here! Each time I’ve ordered I show her really difficult pictures I find online and shes managed to replicate it each time! She does beautiful work with the cakes and has exceeded my expectations every time! This is the only location I order from and she’s so responsive and great communication too if u call… we did a Spider-Man cake and a turkey cake for thanksgiving where I had her write an entire psalm
Turkey Fixins ice cream. ?
Atmosphere: 5
Food: 5
Service: 5
After scrambling for a week to get my daughters’ cake ordered for their upcoming Halloween inspired birthday, I stumbled upon this location, which had the cake I was looking for that I saw online. I was having issues with ordering online and through the app so I decided to call in so I had peace of mind. A wonderfully kind lady by the name of Cindy took my call, got the correct cake ordered with all my specifications and even gave me a laugh or two. I was stressing something bad about not being able to find a cake beforehand and I’m so glad Cindy took my order and got it all squared away for me! Thank you so much, I can’t wait to pick up the cake and see it! Will update review with picture after pick-up so everyone can see how adorable this cake is!Update: Picked up the cake on Saturday and it didn’t disappoint at all, the picture doesn’t do it justice, it’s even cuter in person and was loved by everyone at the party, adults included! Would definitely recommend this location and even thinking about getting a Thanksgiving dessert from here. 10/10!!!!
Atmosphere: 5
Food: 5
Service: 5
Parked got my littles out for a late night cream cream.. walking to the door as one family exited. The gal shut the door and locked it so fast. Flipped the switch off and started mopping out of nowhere. Sheesh, still had 5 min. Technically.. and the time on the door doesn’t match the online time. Smh
Every employee is very friendly. It doesn't matter if it's in the middle of the day or the end of the day everyone is very helpful, always a wonderful experience. And of course they have my favorite ice cream.
Great place, friendly owner and delicious treats.
I love this place, not only because of the classic ice cream flavors and the nostalgia it brings back for me but mainly because of the customer service of everyone there!We came in at 803PM on a Saturday evening to satisfy a late night craving. Once I got to the counter to order, I noticed they were closing up, looked back at the door to see their hours (Yelp stated they close at 9) but they updated their hours a while back and it's posted they close at 8. I felt like a j*** so we were going to leave. The two workers there were a little thrown off but still insisted it was ok and served us like the awesome people they are without hesitation.Obviously, we kept it simple, got our cones , tipped well (as we should have!) and left... out in less than 5 mins.Regardless, it was our fault that we got there late. We were the jerks so to reduce the confusion... i'm posting their updated hours. Don't be jerks like us
Best Baskin Robbins in the area! 2 years ago had a horrible experience at the Marysville location, last year had a good experience at the Colby location, but this year had an amazing experience at this location on Everett Mall Way!I ordered a full sheet Oreo Ice Cream Cake and asked for "Happy Birthday" to be written in Fudge (which every CA location was able to do for me in the past but neither of the previously mentioned WA ones had been able to do). Not only were they able to write it in fudge, but they wrote it on a piece of white chocolate as a banner and didn't charge me extra!The cake had more whipped cream than I've seen before and inside the cake had the perfect ratio of cake and ice cream. The cake itself wasn't old and stale either (once we got home and dug into it)The employee at the store was wonderful when we arrived; we even purchased a scoop of ice cream and she was patient and kind. Out of every Baskin Robbins experience over the last 20 years in 2 states, this was the best experience I've had. We will be coming back definitely!
Restaurantji Recommends
Close to home, and if you're cravi g ice cream, then Baskin-Robbins is the place to go. Plenty of flavors and the employees are friendly every time I go there.
The woman that works there is a nice person
This is my favorite Baskin-Robbins in Everett Washington the lady that owns the store I believe owns a store is very polite very customer orientated the store is very clean especially compared to the other Baskin-Robbins that will go and nameless and very good customer service the young lady that helped me was very ask me questions very polite and it mattered to her what the customer wanted my granddaughter and I went in there for her 6th birthday and it was a great experience I recommend the store to anybody and everybody
Awesome customer service, very professional, friendly....this is my 2nd time there very clean I love it!!
Best Baskin Robbins in the area! 2 years ago had a horrible experience at the Marysville location, last year had a good experience at the Colby location, but this year had an amazing experience at this location on Everett Mall Way!I ordered a full sheet Oreo Ice Cream Cake and asked for "Happy Birthday" to be written in Fudge (which every CA location was able to do for me in the past but neither of the previously mentioned WA ones had been able to do). Not only were they able to write it in fudge, but they wrote it on a piece of white chocolate as a banner and didn't charge me extra!The cake had more whipped cream than I've seen before and inside the cake had the perfect ratio of cake and ice cream. The cake itself wasn't old and stale either (once we got home and dug into it)The employee at the store was wonderful when we arrived; we even purchased a scoop of ice cream and she was patient and kind. Out of every Baskin Robbins experience over the last 20 years in 2 states, this was the best experience I've had. We will be coming back definitely!