I went thru the drive thru today and ordered a Hershey pie/cake. When I got to the second window to pick up my items the representative handed me my items noticing the pie was missing I let the attendant know she looked at the reciept and said OK handed me a Hershey pie. Me noticing that the pie was less asked how much a Hershey pie cost and she said the same 4.59 and handed me the pie. I knew this was not correct so drove my car around front, parked and told the representative that just helped me at the second window that she gave me incorrect information and that the pie was less expensive than the shake. The representative instead of apologizing she opened up the register in a tiff and handed me two dollars and went about her business. I work in customer service and felt this was very unprofessional. First I get lied to in what seemed like a way to not have to pay the difference and second not an apology or a ln explanation but attitude while handing me back the 2 dollars. I know two dollars is not a lot but I work hard for my money and to have my issue not even warrant an apology was unacceptable.
Service: 1
Hans Nelson
Good food, the staff was also friendly.
Atmosphere: 5
Food: 5
Service: 5
john utley
ordered chicken fries 🍟 and they tasted just like onion rings 😩
Food: 3
Service: 5
Alex Ghost Riley
The first few months coming in here wasn't so bad it was good service customer service seems like she has an attitude I have to stand at the counter longer and while they stand around talk on their heads talking to each other and not doing anything playing on their phones and recently I ordered three spicy wraps two of them were cut in half to make two of them and they weren't eating full chicken I get speedy service but it's not customer satisfaction something needs to be done with employees that are getting employees cuz they have horrible attitudes and poor work service because some of their attitudes I get from them or sometimes I want to say something to them I just let it go but I know they're talking s*** I feel like going to take their job seriously and they think the customers are just jokes and I've been reading a lot of the negative comments I'm not the only one having this issue but there's times where I got an attitude around that story I was going to say something by just let it Go but they continue to have a horrible attitude
Luis Gonzalez
Is okay
Atmosphere: 4
Food: 3
Service: 3
BS Jokes
Got 2 Hershey Sundaes. $5 They were tiny with no toppings of any kind available. Just vanilla soft serve and Hershey syrup. Still kinda good tho
Food: 3
Service: 5
Nathan Wood
Good food my gf likes it to
Aldo Barletta
Very friendly staff. Fresh food. Clean. I arrived closed to closing time, and got a good welcome. They let me stay until I finished without any pressure passed the closing time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Hamburger
Amy Hymer
Chicken fries with ranch are AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Heather Hahn
Slow, rude people working there. Food was hot but didn't taste good, I don't recommend this place.
I know it’s fast food but the lady was so rude it was comical, just another reason Burger King is the worst of the options
Atmosphere: 1
Food: 1
Service: 1
Ray Gatewood
Hashbrowns were barely cooked and soaked with grease
Atmosphere: 1
Food: 1
Service: 1
Terry Teal
Came in with my son with a double chicken sandwich deal. Yes, pay attention to those coupons. We got 2 piping hot chicken sandwiches and fries that hit the spot. Place is clean and quiet. Would definitely come into the 2424 Broadway location.
I went thru the drive thru today and ordered a Hershey pie/cake. When I got to the second window to pick up my items the representative handed me my items noticing the pie was missing I let the attendant know she looked at the reciept and said OK handed me a Hershey pie. Me noticing that the pie was less asked how much a Hershey pie cost and she said the same 4.59 and handed me the pie. I knew this was not correct so drove my car around front, parked and told the representative that just helped me at the second window that she gave me incorrect information and that the pie was less expensive than the shake. The representative instead of apologizing she opened up the register in a tiff and handed me two dollars and went about her business. I work in customer service and felt this was very unprofessional. First I get lied to in what seemed like a way to not have to pay the difference and second not an apology or a ln explanation but attitude while handing me back the 2 dollars. I know two dollars is not a lot but I work hard for my money and to have my issue not even warrant an apology was unacceptable.
Service: 1
Good food, the staff was also friendly.
Atmosphere: 5
Food: 5
Service: 5
ordered chicken fries 🍟 and they tasted just like onion rings 😩
Food: 3
Service: 5
The first few months coming in here wasn't so bad it was good service customer service seems like she has an attitude I have to stand at the counter longer and while they stand around talk on their heads talking to each other and not doing anything playing on their phones and recently I ordered three spicy wraps two of them were cut in half to make two of them and they weren't eating full chicken I get speedy service but it's not customer satisfaction something needs to be done with employees that are getting employees cuz they have horrible attitudes and poor work service because some of their attitudes I get from them or sometimes I want to say something to them I just let it go but I know they're talking s*** I feel like going to take their job seriously and they think the customers are just jokes and I've been reading a lot of the negative comments I'm not the only one having this issue but there's times where I got an attitude around that story I was going to say something by just let it Go but they continue to have a horrible attitude
Is okay
Atmosphere: 4
Food: 3
Service: 3
Got 2 Hershey Sundaes. $5 They were tiny with no toppings of any kind available. Just vanilla soft serve and Hershey syrup. Still kinda good tho
Food: 3
Service: 5
Good food my gf likes it to
Very friendly staff.
Fresh food.
Clean.
I arrived closed to closing time, and got a good welcome. They let me stay until I finished without any pressure passed the closing time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Hamburger
Chicken fries with ranch are AMAZING!
Atmosphere: 5
Food: 5
Service: 5
Slow, rude people working there.
Food was hot but didn't taste good, I don't recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I know it’s fast food but the lady was so rude it was comical, just another reason Burger King is the worst of the options
Atmosphere: 1
Food: 1
Service: 1
Hashbrowns were barely cooked and soaked with grease
Atmosphere: 1
Food: 1
Service: 1
Came in with my son with a double chicken sandwich deal. Yes, pay attention to those coupons. We got 2 piping hot chicken sandwiches and fries that hit the spot. Place is clean and quiet. Would definitely come into the 2424 Broadway location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper, Onion Rings, Sandwich, French Fries, Chicken Parmesan Sandwich
Good food
Had me a. DOUBLE WHOPPER and it rocked!
Food: 5
Service: 5
Recommended dishes: Whopper
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