Chipotle Mexican Grill

This store has the most entitled and disgusting employees. They have accepted that this store is complete garbage. Your restaurant is revolting. Disgusting. Food scattered all over their countertops. No forks, napkins, etc.

This store is disgusting and I’m reporting it for violating several food violations. Seriously, avoid this location. Food poisoning more than once from this spot, unfortunately was able to confirm the second time.

Atmosphere: 1

Food: 1

Service: 1

I've lost track how many times I've ingested rock hard, uncooked frickin rice!!! I've literally replaced every grain with my home cooked rice several times. Seriously, do you know how easy it is to cook rice?! My 5 year old brother can do better. Are you guys incompetent or is serving rock hard uncooked rice your protocol?

Atmosphere: 2

Food: 1

Service: 2

Ah.... The rice.... It tasted like a rock, too hard.

Atmosphere: 5

Food: 2

Service: 5

Staff was kicking some serious butt. The girl fulfilling online orders was getting crushed and working so efficiently. When the team wasn’t serving people in the line, they hopped on to help her. They all seemed to take initiative to help one another out in all areas and it was great to see. Food was also great and they were al friendly. Great job.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Veggie V, Chips

I frequent this Chipotle no less than 5 times a week, and I love it every time. Lexi is always very sweet when we interact, and she even made sure that I started scanning my Chipotle Rewards QR code, to reap the benefits of being such a regular. Don’t come here for a 5 star dining experience. Come here for a quick and dirty burrito- and get out.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Burrito

I went into the store at 930pm tonight to order takeout. The one female employee behind the counter had a serious attitude problem while I gave her my order. I don't know what happened, but if you don't enjoy your job, quit instead of taking it out on the customers. After I got home, which was a 5-minute ride, not only was my food cold, but it was wrong. Three-quarters of the cheese dip I ordered was on the bottom of the bag and all over the aluminum foil of the burritos. This store is terrible! Do yourself a favor and dine elsewhere to avoid the headache and frustration.

Atmosphere: 1

Food: 1

Service: 1

Look I'm going to give you 5 stars because my intentions are not to hurt the business but to help my experience. I ordered pickup and my order was on the rack but I had to wait for the staff to finish their meeting before getting my order. I had to introduce myself and ask for my order. If I didn't initiate the conversation I would be waiting still for my order. I just want the staff to acknowledge me when I'm in the the pickup line. That is all. Thank you for your time and reading my feedback

Atmosphere: 5

Food: 5

Service: 1

The service was rushed and quite rude. Portion sizes are small.

Atmosphere: 2

Food: 3

Service: 1

They are usually nice but occasionally will get a couple staff members that give attitude.

Atmosphere: 4

Food: 4

Service: 4

Chipotle at Everett, WA location is very busy during meal times. It is totally understand they don’t have time to clean up the dinning spaces. At least dine-in customers should make effort and clean up after themselves.

I am bravo for all the staffs here working extra hard to get both dine-in and online orders out.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Salad

Girl working behind the counter is very rude. I asked for all toppings except lettuce and guac. She forgot the queso so i politely asked her to add queso. She rolled her eyes at me and added it. The restaurant is extremely dirty inside and out. I got a small drink and there were no lids at the station and was told that they are out of small lids. I had to drive home with an open soda spilling all over my car. AND I was charged for guac! I didn't even get guac on my bowl & specifically asked for no guac!

Atmosphere: 1

Food: 1

Service: 1

Ordered a brisket burrito bowl. The meat was dry and crispy. I’m not sure if it was intended to be this way or if it was burned and old. I was starving and gobbled it down anyway. Overall the meal was good and consistent with other locations. Employees were friendly.

This location was really busy when I came in. Almost all tables were occupied.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Burrito Bowl

This store gives bigger portion sizes compared to other locations, food tastes good every single time and the employees are generally nice here too.

Atmosphere: 4

Food: 5

Service: 4

My apple pay kept declining, not because I didn't have money but because it was simply had something up. I was about to leave apologetically because they had to make the order and I coudent even pay for it but lady closing shift on 12/20/24 just gave it to me. I was getting this after work and I was disappointed that I was not able to get something to eat and that was just the sweetest thing ever. She is very friendly and kind even though she has to close the kitchen, which I know is hard. She needs to be recognized for her kindness, because she was amazing! she definitely deserves a raise and she is a wonderful worker. Clean restaurant and great atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Stopped going here because they gave extremely small portions. Went back again after like 6 months. Same terrible portion size, then I went to add queso, they just brought out a brand new container 1 person before me. They said it’s for online orders only. Don’t ever go here. Plus it was very dirty, they don’t wipe off the counter, and they were spilling food into every other food container.

And this was all after a 15min line in the “restaurant”

Atmosphere: 1

Food: 1

Service: 1