This could be a great place. Unfortately the owner ruins it. Unless for some reason he is very fond of you, then he goes above and beyond for those people. The name “Eight Ball Cafe” alone is bizzar as there is not a pool table in sight.I have eaten there a couple of times to try to give him the benefit of the doubt but the fact of the matter is that he is entitled, rude and greedy. Just look at his personal responses to other negative reviews here.He tends to cut his staff, leaving no other option than for him to be your server. If he inputs your order incorrectly, he passes the blame onto you, that you ordered your food incorrectly. Each time I have been there he gets distracted by the table(s) of people he is trying hard to impress and ignores the food that is ready to be served waiting in the window. Making what could be a good pizza, have a soggy bottom crust and no longer hot. He does not apologize or try to correct his mistake, instead he is rude, in denial about his customer service and still charges you full price.As much as I don’t want to support more money into his pocket, I would possibly return if he were to employ proper staff that know how customer service works and how to correctly send an order to the kitchen, then promptly deliver to a table. That would then leave him all the time in the world to wonder the restaurant in search of chatting and impressing his “friends” at other tables….but that’s where the greed comes in. He wants the money to himself.Update:In his response to my review questioning the purpose behind my comments. Making a situation right after a mistake has been made would be the right way to handle customers. Instead he gladly tells them they are wrong, to leave his establishment and never return. Heaven forbid you admit your wrong doing and make amends to build a positive relationship and ensure returning customers. He has the attitude that if you are in anyway unhappy with your service, then to hell with you.
Atmosphere: 2
Food: 2
Service: 1
Clay Farrer
6 Stars!… try the potato pizza! All 4 of us really enjoyed what we ordered and service couldn’t have been
Atmosphere: 5
Food: 5
Service: 5
matthew karageorges
I have been going to 8 Ball for years. The best food and service in all of Snohomish County. Best Pizza with a real wood fire grill.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Pizza
KC LOWERY
Pretty typical sports bar w TVs and events, but noticed some really good spice pallette on the Meatso 1 and hummus to go. Nice work!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meatso Pizza
Dave Gunter
Love the pizza here. The Gyro Pizza is amazing. Ask for tzatziki sauce for dip. Amazing combo! Rachid is incredible. Check this place out.
Atmosphere: 5
Food: 5
Service: 5
Cameron McGinness
Amazing food and great drinks! The perfect original type bar/ restaurant.
Atmosphere: 5
Food: 5
Service: 5
Melissa Howard
Outstanding customer service! We arrived with 10 people and half of them were under 5. They were excellent at ensuring the kids were taken care of first and then helped the adults. I can't say enough about the wonderful experience we had while we were there! Thank you for all you guys do! Keep up the great job!Dietary restrictions: Gluten Free Options
Atmosphere: 5
Food: 4
Service: 5
Melissa B.
Came there with 10 people on a Friday night.No wait, excellent customer service! Food was good! High recommend!
Amazing place, great pizza definitely coming back
Atmosphere: 5
Food: 5
Service: 5
This could be a great place. Unfortately the owner ruins it. Unless for some reason he is very fond of you, then he goes above and beyond for those people. The name “Eight Ball Cafe” alone is bizzar as there is not a pool table in sight.I have eaten there a couple of times to try to give him the benefit of the doubt but the fact of the matter is that he is entitled, rude and greedy. Just look at his personal responses to other negative reviews here.He tends to cut his staff, leaving no other option than for him to be your server. If he inputs your order incorrectly, he passes the blame onto you, that you ordered your food incorrectly. Each time I have been there he gets distracted by the table(s) of people he is trying hard to impress and ignores the food that is ready to be served waiting in the window. Making what could be a good pizza, have a soggy bottom crust and no longer hot. He does not apologize or try to correct his mistake, instead he is rude, in denial about his customer service and still charges you full price.As much as I don’t want to support more money into his pocket, I would possibly return if he were to employ proper staff that know how customer service works and how to correctly send an order to the kitchen, then promptly deliver to a table. That would then leave him all the time in the world to wonder the restaurant in search of chatting and impressing his “friends” at other tables….but that’s where the greed comes in. He wants the money to himself.Update:In his response to my review questioning the purpose behind my comments. Making a situation right after a mistake has been made would be the right way to handle customers. Instead he gladly tells them they are wrong, to leave his establishment and never return. Heaven forbid you admit your wrong doing and make amends to build a positive relationship and ensure returning customers. He has the attitude that if you are in anyway unhappy with your service, then to hell with you.
Atmosphere: 2
Food: 2
Service: 1
6 Stars!… try the potato pizza! All 4 of us really enjoyed what we ordered and service couldn’t have been
Atmosphere: 5
Food: 5
Service: 5
I have been going to 8 Ball for years. The best food and service in all of Snohomish County. Best Pizza with a real wood fire grill.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Gyro Pizza
Pretty typical sports bar w TVs and events, but noticed some really good spice pallette on the Meatso 1 and hummus to go. Nice work!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meatso Pizza
Love the pizza here. The Gyro Pizza is amazing. Ask for tzatziki sauce for dip. Amazing combo! Rachid is incredible. Check this place out.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and great drinks! The perfect original type bar/ restaurant.
Atmosphere: 5
Food: 5
Service: 5
Outstanding customer service! We arrived with 10 people and half of them were under 5. They were excellent at ensuring the kids were taken care of first and then helped the adults. I can't say enough about the wonderful experience we had while we were there! Thank you for all you guys do! Keep up the great job!Dietary restrictions: Gluten Free Options
Atmosphere: 5
Food: 4
Service: 5
Came there with 10 people on a Friday night.No wait, excellent customer service! Food was good! High recommend!
Excellent pizza and friendly, attentive service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Margherita Pizza
Restaurantji Recommends
Way too overpriced and tip was tacked onto the price??? We're not legally obligated to tip...
Atmosphere: 2
Food: 2
Service: 1
Great downtown spot. The owner is super friendly and usually remembers faces. Everything we've tried on the menu is spot in, including the pizzas!
The bartender is such a sweetheart and I believe he's also the owner. Amazing food. Amazing drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Gotta get the gyro pizza, crispy chicken wings and the spinach artichoke dip!
I've been going there since 2020. Rashid is awesome! My favorite one of a kind small business diner in Everett.