Got food poisoning Twice at this location. Avoid. Terrible service. Only lady that does a good job works in the morning.
Atmosphere: 1
Food: 1
Service: 1
Bel Murphy
I consistently go to this Jack in the Box for my lunch at work since it's the only cheap option near my work. Every single time I visit my location it's a minimum 20 minute wait for my $9 order. Because of this, I regularly have to decide whether I want to waste my entire lunch break on getting food, or straight up going hungry. It's disappointing considering the fact that my food isn't even fresh when I receive it. Today, I went inside to pick up a mobile order hoping it would speed up the process. I ended up being told that they just got the order (despite it saying they've had it for 10 minutes on their screen) and to wait. I proceeded to wait another 10 minutes for my food, only getting it when another employee asked me if I needed help. I was surprised to see that I was told to wait, considering the fact that my order had been sitting there, ready for me to grab the whole time I was standing there. I'm honestly considering not visiting this location anymore, I'm tired of cold food I have to wait nearly half an hour for.
Atmosphere: 1
Food: 3
Service: 1
Dylan Roberts
Stupid workers cant give you what you ordered
Atmosphere: 1
Food: 1
Service: 1
Boby Rivas
They forgot to give us onion rings. The fries were cold my supreme Croissant was cold. Won’t go back!!!!!
Food: 1
Jessica Padilla
The worst service ever!
Atmosphere: 1
Food: 3
Service: 1
Lisa Methven
Waited to place my order inside. There was a line. No person working the counter. Oncey order was in at minute 16 an employee asked me what order was mine? So I told him. Ordered at 3:26. Had my order in hand by 3:45. So it was about a half hour I was inside the lobby waiting. To me that's not fast food. The floor was also sticky. One of your employees was nice but seemed an experience. And the experienced person seems like they were working the drive-thru. Can you pretty please just kind of work on that? And make sure that the people who are inside still get good customer service? And also the people who were in line in front of me about six of them got their orders out of order. Just seemed a little chaotic and like things were taking a little too long.
Atmosphere: 1
Food: 3
Service: 1
lol lol
They've been using fake meat I've tested it myself congratulations and also, their coffee is so watered down, they are trying to save that money
yadira roybal
Lady at drive thru was being very rude and ignored us multiple times, she made us pay for two water cups and charged as sodas when we deliberately said it was for water, man in the back called us crazy in spanish, We also had to wait 20 minutes for two small just burgers, If I could give this review a 0 I would, Do not come here.
Atmosphere: 1
Food: 1
Service: 1
Phil
this hasn't been the same since the ciabatta burger was discontinued.
Atmosphere: 1
Food: 1
Service: 3
Bryan Mund Jr
Second time having to wait almost 30 mins for cold food in the drive through. Between wasting gas and being late from my lunch break, I will be sticking to McDonald’s or even driving all the way to Taco Bell on 99.
Upon arriving at the Jack-in-the-Box at 4:30 AM, I noticed a discrepancy between the posted opening time of 4 AM and the apparent lack of staff preparation. The employees seemed to be casually lingering in the back, with no public announcement or signage indicating a delayed opening on June 13, 2025. This raised concerns about the establishment's communication and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Gabe Agnew
Delicious food as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Jumbo Jack, Chicken Sandwich, Ultimate Cheeseburger, Tiny Tacos, Grilled Chicken Sandwich, Sourdough Jack, Breakfast Jack, Loaded Breakfast Sandwich, Stacked Grilled Cheeseburger Munchie Meal, Sourdough Jack Large Coke with Extra Ice and a Large Curly Fry, Dr Pepper
Deshawn Whitaker
If you wanna wait for your food while they make online orders in your face then this is the perfect place
Atmosphere: 1
Food: 1
Service: 2
Stahawnee Williams
25 minutes in the drive through waiting for order this is supposed to be fast food not sit n wait line backed up every person pulls to the window and has to sit for long time before get food ridiculous all together 40 minutes before I got my order
Got food poisoning Twice at this location. Avoid. Terrible service. Only lady that does a good job works in the morning.
Atmosphere: 1
Food: 1
Service: 1
I consistently go to this Jack in the Box for my lunch at work since it's the only cheap option near my work. Every single time I visit my location it's a minimum 20 minute wait for my $9 order. Because of this, I regularly have to decide whether I want to waste my entire lunch break on getting food, or straight up going hungry. It's disappointing considering the fact that my food isn't even fresh when I receive it. Today, I went inside to pick up a mobile order hoping it would speed up the process. I ended up being told that they just got the order (despite it saying they've had it for 10 minutes on their screen) and to wait. I proceeded to wait another 10 minutes for my food, only getting it when another employee asked me if I needed help. I was surprised to see that I was told to wait, considering the fact that my order had been sitting there, ready for me to grab the whole time I was standing there. I'm honestly considering not visiting this location anymore, I'm tired of cold food I have to wait nearly half an hour for.
Atmosphere: 1
Food: 3
Service: 1
Stupid workers cant give you what you ordered
Atmosphere: 1
Food: 1
Service: 1
They forgot to give us onion rings. The fries were cold my supreme Croissant was cold. Won’t go back!!!!!
Food: 1
The worst service ever!
Atmosphere: 1
Food: 3
Service: 1
Waited to place my order inside. There was a line. No person working the counter.
Oncey order was in at minute 16 an employee asked me what order was mine?
So I told him. Ordered at 3:26. Had my order in hand by 3:45. So it was about a half hour I was inside the lobby waiting. To me that's not fast food. The floor was also sticky. One of your employees was nice but seemed an experience. And the experienced person seems like they were working the drive-thru. Can you pretty please just kind of work on that? And make sure that the people who are inside still get good customer service? And also the people who were in line in front of me about six of them got their orders out of order. Just seemed a little chaotic and like things were taking a little too long.
Atmosphere: 1
Food: 3
Service: 1
They've been using fake meat I've tested it myself congratulations and also, their coffee is so watered down, they are trying to save that money
Lady at drive thru was being very rude and ignored us multiple times, she made us pay for two water cups and charged as sodas when we deliberately said it was for water, man in the back called us crazy in spanish, We also had to wait 20 minutes for two small just burgers, If I could give this review a 0 I would, Do not come here.
Atmosphere: 1
Food: 1
Service: 1
this hasn't been the same since the ciabatta burger was discontinued.
Atmosphere: 1
Food: 1
Service: 3
Second time having to wait almost 30 mins for cold food in the drive through. Between wasting gas and being late from my lunch break, I will be sticking to McDonald’s or even driving all the way to Taco Bell on 99.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Upon arriving at the Jack-in-the-Box at 4:30 AM, I noticed a discrepancy between the posted opening time of 4 AM and the apparent lack of staff preparation. The employees seemed to be casually lingering in the back, with no public announcement or signage indicating a delayed opening on June 13, 2025. This raised concerns about the establishment's communication and professionalism.
Atmosphere: 1
Food: 1
Service: 1
Delicious food as always!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Jumbo Jack, Chicken Sandwich, Ultimate Cheeseburger, Tiny Tacos, Grilled Chicken Sandwich, Sourdough Jack, Breakfast Jack, Loaded Breakfast Sandwich, Stacked Grilled Cheeseburger Munchie Meal, Sourdough Jack Large Coke with Extra Ice and a Large Curly Fry, Dr Pepper
If you wanna wait for your food while they make online orders in your face then this is the perfect place
Atmosphere: 1
Food: 1
Service: 2
25 minutes in the drive through waiting for order this is supposed to be fast food not sit n wait line backed up every person pulls to the window and has to sit for long time before get food ridiculous all together 40 minutes before I got my order
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Curly Fries
Fast drive through. Got my order right.
Food: 5
Service: 5
Loading...