Love the Jumbo Jacks! They always have good lettuce on the burgers! Tomatoes are hit and miss, sometimes good, sometimes not so much!
Atmosphere: 5
Food: 5
Service: 5
Gabriella Luescher
Waited ridiculously long for a 3 item order all to discover that my order was wrong. I have asked for my chicken sandwich to be plain multiple times at this location and multiple times I have discovered after checking that it has lettuce and mayo on it. The lettuce would be fine, but I cannot stand mayo and it’s quite literally smothered all over the top bun. I get that it can be difficult to catch everything, I work in a drive thru place too, but to constantly get this wrong is insane to me and shows a lack of care rather than a simple mistake. I hate leaving bad reviews but I’m hangry after a long workout and disappointed. It wasn’t even remotely busy…
Atmosphere: 1
Food: 1
Service: 3
lydian rice
Terrible customer was waiting 10 min for a shake
Service: 2
Danny C
The menu is the same as always but the prices keep climbing. This place costs more than going out to eat at a sit in diner or steakhouse. When two meals costs you $50 when all said and done it's way to expensive for fast food. Your not going to find the dollar menu at this establishment. Not anymore
Gray Bad
Can never understand what the person is saying through that speaker let alone the window.
Food: 2
Service: 2
Rashad Washington
Why are they blasting the music inside at 8:00 AM???? Turn the damn music down inside so I can eat in peace.
Atmosphere: 1
Food: 2
Service: 1
Arron Gomm
I don't understand why it seems like Jack in the box is so expensive!!!
Atmosphere: 3
Food: 3
Service: 3
Austin Ward (abombz)
Completely messed up my order and I even ordered on a kiosk
Joshua Han
Alright, look. You can check my profile. I don't normally leave reviews, but this morning... I'm tired, so it's story time. I just got off working a 14 hour graveyard shift, and I hadn't eaten anything at all. I was the definition of a hungry man and all I wanted after work was to eat something. And not just some pancakes or waffles, but a nice meal to regain all the calories I just used up. Unfortunately, it's 5am so there isn't much open, but I'm not going to be picky. I see there's a Jack in the Box nearby that's open 24/7. Perfect! I ordered a #8 meal (ultimate cheeseburger) with a coke and 2 tacos
The fries were heavenly. They were nice and hot and crispy. Perfect. The 2 tacos were also fantastic and I have zero complaints. But my drink and burger? The highlight of the meal? Come on! So for some reason my burger had 3 patties which isn't an issue. More for me! The issue was that all 3 patties were hard as rock and the bottom bun was also hard (like if you microwave leftover burgers too long and the bun gets all hard cause you microwaved it too long?) making it completely inedible and I had to toss it making my inner chubby child cry cause my burger was ruined. Then, I tried to drown my sorrows away with the coke, but the coke was flat. Zero carbonation whatsoever, so I threw that away too.
Come on Jack in the Box! You can do better than that!! The guy at the window was nice though. 2 stars.
Joshua Prada
I’ve never left a negative review public before in my life. It’s no one’s business but mine. But I have contacted establishments before to let them know about a situation so it could be fixed or improved. But after the worst customer service I just saw. I would just like to share what I just witnessed. The lady working the register today 03/31/2025 at 11:30am has just shown the worst customer service I had ever seen. A lady with a sick toddler had to use the restroom and you could see the little girl coughing and holding herself. It’s a shame to see that the lady working the front wouldn’t let them. She was rude to the lady and little girl. Maybe this is why I don’t come here often, but this is probably why I won’t return. Don’t worry Jack in Box I wasn’t a frequent flyer but I sure do know how to treat people. After I ordered I asked for the bathroom key and gave it to them so that that the young toddler didn’t spoil herself standing in the lobby. Some people don’t have kids or hearts now days. The food could have been made with a little love too. Shame on you lady and shame on you Jack in Box for not teaching your staff how to deal with certain situations. Sad part I talked to the lady afterward and she had just left the pediatrician with her sick daughter who has diarrhea. What a great thing to have on your floor when customers come into eat. I won’t be returning ever. Do Better & Be Kind to one other!!!
Yall are 300x better than the joke in the box on 128th❤️❤️
Keith Deacon
It was just good enough. Got a burger and fries meal. Costed $17 after taxes. The burger was good, fries were warm but not hot, drink machine was out of pretty much everything - no diet anything and only a few standard coke products. Staffing was light with a busy drive through - eventually they helped dine in guests.
Jennifer Greenlee
Quick, cheap, snack for my girls. The new bank made it a little wonky with traffic to get in the drive threw.
sophy long
One of the better Jack in the boxes that I've been to. The graveyard shift workers are always very polite and work pretty quickly. It can be difficult at times to tell if they're they are open because of the limo tint on the glass.
Love the Jumbo Jacks! They always have good lettuce on the burgers! Tomatoes are hit and miss, sometimes good, sometimes not so much!
Atmosphere: 5
Food: 5
Service: 5
Waited ridiculously long for a 3 item order all to discover that my order was wrong. I have asked for my chicken sandwich to be plain multiple times at this location and multiple times I have discovered after checking that it has lettuce and mayo on it. The lettuce would be fine, but I cannot stand mayo and it’s quite literally smothered all over the top bun. I get that it can be difficult to catch everything, I work in a drive thru place too, but to constantly get this wrong is insane to me and shows a lack of care rather than a simple mistake. I hate leaving bad reviews but I’m hangry after a long workout and disappointed. It wasn’t even remotely busy…
Atmosphere: 1
Food: 1
Service: 3
Terrible customer was waiting 10 min for a shake
Service: 2
The menu is the same as always but the prices keep climbing. This place costs more than going out to eat at a sit in diner or steakhouse. When two meals costs you $50 when all said and done it's way to expensive for fast food. Your not going to find the dollar menu at this establishment. Not anymore
Can never understand what the person is saying through that speaker let alone the window.
Food: 2
Service: 2
Why are they blasting the music inside at 8:00 AM???? Turn the damn music down inside so I can eat in peace.
Atmosphere: 1
Food: 2
Service: 1
I don't understand why it seems like Jack in the box is so expensive!!!
Atmosphere: 3
Food: 3
Service: 3
Completely messed up my order and I even ordered on a kiosk
Alright, look. You can check my profile. I don't normally leave reviews, but this morning... I'm tired, so it's story time. I just got off working a 14 hour graveyard shift, and I hadn't eaten anything at all. I was the definition of a hungry man and all I wanted after work was to eat something. And not just some pancakes or waffles, but a nice meal to regain all the calories I just used up. Unfortunately, it's 5am so there isn't much open, but I'm not going to be picky. I see there's a Jack in the Box nearby that's open 24/7. Perfect! I ordered a #8 meal (ultimate cheeseburger) with a coke and 2 tacos
The fries were heavenly. They were nice and hot and crispy. Perfect. The 2 tacos were also fantastic and I have zero complaints. But my drink and burger? The highlight of the meal? Come on! So for some reason my burger had 3 patties which isn't an issue. More for me! The issue was that all 3 patties were hard as rock and the bottom bun was also hard (like if you microwave leftover burgers too long and the bun gets all hard cause you microwaved it too long?) making it completely inedible and I had to toss it making my inner chubby child cry cause my burger was ruined. Then, I tried to drown my sorrows away with the coke, but the coke was flat. Zero carbonation whatsoever, so I threw that away too.
Come on Jack in the Box! You can do better than that!! The guy at the window was nice though. 2 stars.
I’ve never left a negative review public before in my life. It’s no one’s business but mine. But I have contacted establishments before to let them know about a situation so it could be fixed or improved. But after the worst customer service I just saw. I would just like to share what I just witnessed. The lady working the register today 03/31/2025 at 11:30am has just shown the worst customer service I had ever seen. A lady with a sick toddler had to use the restroom and you could see the little girl coughing and holding herself. It’s a shame to see that the lady working the front wouldn’t let them. She was rude to the lady and little girl. Maybe this is why I don’t come here often, but this is probably why I won’t return. Don’t worry Jack in Box I wasn’t a frequent flyer but I sure do know how to treat people. After I ordered I asked for the bathroom key and gave it to them so that that the young toddler didn’t spoil herself standing in the lobby. Some people don’t have kids or hearts now days. The food could have been made with a little love too. Shame on you lady and shame on you Jack in Box for not teaching your staff how to deal with certain situations. Sad part I talked to the lady afterward and she had just left the pediatrician with her sick daughter who has diarrhea. What a great thing to have on your floor when customers come into eat. I won’t be returning ever. Do Better & Be Kind to one other!!!
Restaurantji Recommends
Yall are 300x better than the joke in the box on 128th❤️❤️
It was just good enough. Got a burger and fries meal. Costed $17 after taxes. The burger was good, fries were warm but not hot, drink machine was out of pretty much everything - no diet anything and only a few standard coke products. Staffing was light with a busy drive through - eventually they helped dine in guests.
Quick, cheap, snack for my girls. The new bank made it a little wonky with traffic to get in the drive threw.
One of the better Jack in the boxes that I've been to. The graveyard shift workers are always very polite and work pretty quickly. It can be difficult at times to tell if they're they are open because of the limo tint on the glass.
Yum curly fries!
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