Jimmy John's

Won't make cash deliveries. Silver Lake Pizza and Pasta will though.

I keep having issues with this location when I do pick up or delivery. The last time I picked up they never marked my order as ready so I just kept waiting until finally they told me my order was on the shelf and had been there since before I even walked in.
Then today ordered delivery through their app and 40 mins later it still just said they had received it, I called and they said they were running behind but were gonna work on it. Then almost an hour and a half after I ordered it was the same so I called again and they said they made it when I called and it was just waiting on a driver, the guy passed the phone to manager and she said sorry we forgot to call for a driver. I asked her to remake it (I ordered a toasted sandwich so it was gonna be soggy) and if I could just pick it up but she said she didn't know how to void it to cancel the driver now.
I did get the order pretty fast after that but they forgot the chips and I'm pretty sure she didn't remake my sandwich.

Food: 4

Service: 1

Slow for Jimmy John's. I asked for napkins in my online order, I asked for extra napkins at the counter. I did not get even 1 napkin!

Atmosphere: 5

Food: 5

Service: 3

Good sandwiches.

Atmosphere: 5

Food: 5

Service: 5

No toast oven 😢 no eyes contact, no professional atmósfera no good making sandwiches

Atmosphere: 1

Food: 1

Service: 1

Slowest JJs I’ve ever been to. One person making sandwiches and the other couldn’t be bothered to help. Visited at a slow time of day and it still took 20 minutes to get a sandwich. Unacceptable.

The best!

Atmosphere: 5

Food: 5

Service: 5

Ayisha and Jasmine are the best!

I am tired of arguing with people here. 90% of the sandwiches have bread removed by default. The slims do not and have an option on the app to remove it. I never choose that. 9/10 times they get it right but when they get it wrong and remove the bread they say “I was trained that way and you are wrong.” I am tired of dealing with this.

Atmosphere: 5

Food: 1

Service: 2

Wait stop, the lady that helped me out was so sweet. The app was bugging and couldn’t redeem my points but she literally helped me out so quick and made my sandwich with love. Thank you for the help :)

Atmosphere: 5

Food: 5

Service: 5

Why does it take literally 11 minutes to get a sandwich here? On a Sunday, two other people in the store. Not packed, no stress - just slow. For a shop that is supposed to be fast. I could have gotten thai food fresh in the same amount of time. I have been going to JJ for more than 25 years. This one is the worst!

Atmosphere: 3

Food: 4

Service: 1

Don’t forget to tip on your order or they will mess up your sandwich. Never had a problem with this location before but when I forgot to tip on the app they got my order completely wrong.

Atmosphere: 1

Food: 5

Service: 1

So I'm pregnant- all I have been craving is a veggie sandwich. My first visit to this location: about an hour and a half before close they refused service because they "already put everything away." Cried a lot because what the actual heck?? tried this location again today and the made the veggie sandwich wrong!! what?!!?! It doesn't even have meat! I didn't even bother asking them to fix it, because they were so rude. 20 dollars for a sandwich made wrong. I've been nice every time and they're so rude. This night crew here is horrible. Genuinely has made me so upset. just go to Quiznos, tbh even subway would be better at least then it's the right sandwich.

Atmosphere: 1

Food: 1

Service: 1

I came for two sandwiches with all the meats in this establishment at 6:38 what surprises me is that the employees did not have bread prepared for any sandwich only one it is incredible that these establishments do not have so ready for the customers what they sell

Atmosphere: 1

Food: 5

Service: 1

I placed an order online and put the time that I was going to pick up. I place the order 2 hours before pick up . Went to go pick up my order, and it wasn't even ready. The cashier looked confused and asked the other girls. Tried to pull off that someone with the same name picked up my ord, and / d or did I had someone pick up my order. They seem like they just didn't want to admit they forgot to make my order the place wasn't busy when I went to pick up my order. I had stand and wait fir them to my food . I wasn't going to leave without my order cause they lied not making my order and not wanting to make my order by lying that I someone picked up my order

Atmosphere: 1

Food: 5

Service: 1