Jimmy John's

Got the club sandwich here today. $23 for a peice of bread with about $1.50 worth of meat on it. Absolutely flavorless and bland . Not to mention they wouldn’t take a 100 dollar bill and it was just after lunch hour so I’m sure they had a till full of money. Will not go back here ever again.

Unfortunately, this is consistently the worst Jimmy John’s location I’ve visited. Not once has my order been ready on time or prepared correctly. I decided to give it one more chance today, but the experience was the same—if not worse.

I placed a mobile order and arrived to find the staff standing around, with a long line of unmade mobile orders still hanging from the printer. After I gave my name, the employee flipped through more than eight pending orders to start mine, and I still waited over 10 minutes for a single sandwich. They were also out of ingredients, so I didn’t even receive what I originally ordered. I was the only customer in the store the entire time.

What’s the point of mobile ordering to “skip the wait” if I end up waiting anyway? It completely defeats the purpose.

Atmosphere: 1

Food: 1

Service: 1

Fantastic customer service from Lydia today, who went out of her way with kindness, thoroughness and professionalism. Great location 10/10

Atmosphere: 5

Food: 5

Service: 5

The workers should tell us there’s a $4 charge for cheese when they ask, “Do you want cheese on that?” We declined and then noticed the pricing said $2 but the worker said they charge $4…talk about false advertising.

Atmosphere: 5

Food: 5

Service: 1

I eat at jimmy John's all the time and this place makes the best sandwich I have had. Thanks!

Atmosphere: 5

Food: 5

Service: 5

Told us they were closed because they were out of lettuce.

Atmosphere: 1

Food: 1

Service: 1

Won't make cash deliveries. Silver Lake Pizza and Pasta will though.

I keep having issues with this location when I do pick up or delivery. The last time I picked up they never marked my order as ready so I just kept waiting until finally they told me my order was on the shelf and had been there since before I even walked in.
Then today ordered delivery through their app and 40 mins later it still just said they had received it, I called and they said they were running behind but were gonna work on it. Then almost an hour and a half after I ordered it was the same so I called again and they said they made it when I called and it was just waiting on a driver, the guy passed the phone to manager and she said sorry we forgot to call for a driver. I asked her to remake it (I ordered a toasted sandwich so it was gonna be soggy) and if I could just pick it up but she said she didn't know how to void it to cancel the driver now.
I did get the order pretty fast after that but they forgot the chips and I'm pretty sure she didn't remake my sandwich.

Food: 4

Service: 1

Slow for Jimmy John's. I asked for napkins in my online order, I asked for extra napkins at the counter. I did not get even 1 napkin!

Atmosphere: 5

Food: 5

Service: 3

Good sandwiches.

Atmosphere: 5

Food: 5

Service: 5

No toast oven 😢 no eyes contact, no professional atmósfera no good making sandwiches

Atmosphere: 1

Food: 1

Service: 1

Slowest JJs I’ve ever been to. One person making sandwiches and the other couldn’t be bothered to help. Visited at a slow time of day and it still took 20 minutes to get a sandwich. Unacceptable.

The best!

Atmosphere: 5

Food: 5

Service: 5

Ayisha and Jasmine are the best!

I am tired of arguing with people here. 90% of the sandwiches have bread removed by default. The slims do not and have an option on the app to remove it. I never choose that. 9/10 times they get it right but when they get it wrong and remove the bread they say “I was trained that way and you are wrong.” I am tired of dealing with this.

Atmosphere: 5

Food: 1

Service: 2