McDonald's

316 SW Everett Mall Way, Everett
(425) 347-8599

Recent Reviews

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Victoria Bosket

The breakfast ordered was missing the seasonings and the hash browns.

Food: 3

Service: 3

ej Hopkins

Slow service for fast food establishment. Every time I order food im asked to park then proceed to wait 10 minutes for someone to bring my meal. This isnt hit and miss. Its every time I visit this location.

Var Ven

Food was find as expected but in store workers literally do not acknowledge you sat there waiting to order for like 10 minutes not a single person said anything like this is fast food not fine dining and this has happened multiple times I’ll stand right at the counter and they just walk past

Atmosphere: 1

Food: 3

Service: 1

Jeff Christensen1

Drive-thru is great. Ordering through the app, worst experience ever...

Order successfully through the app, parked in a pickup spot, but the app would not take my spot number. My internet connection was good, the app just failed to work properly.

After returning to the main screen it told me to go inside or go through the drive-thru. I went inside. 5 minutes before someone asked me if I needed help. While the staff was friendly and helpful once they engaged me...

I ordered an extra patty for $2.49. when I get to my vehicle I see I only have two patties. I paid for the extra one.

I have places to go today I don't have time for this, I ordered through the app thinking it would be faster. It wasn't and ridiculously so. Keep your $2.49.

So, to summarize the McDonald's app appears to suck.

Atmosphere: 3

Food: 4

Service: 1

B

the customer service at this location is always wonderful! the young men working tonight, 6/21 around 9:15pm, were awesome!

Service: 5

Bryan Gorski

I have been coming to this location consistently because of the morning crew. Very respectful and understanding. They will go out of their way to accommodate my friend and myself. There are 4 other McDonald's close to this location, but I will wait in any line and continue to come to this location for a long time to come. Thank you to ALL the people who work there! I appreciate you and your morning smiles.

Atmosphere: 5

Food: 5

Service: 5

Kay

I can't even begin to explain without tearing up. I have a medical condition that makes it hard to walk and the people who work the early morning at this location have been absolutely amazing. They are always super nice and have been very caring and make you feel so welcomed! This morning I needed to run next door and they opened their doors a little early so I didn't have to do so. It means the world to me how caring all of them have been when they only know me from going through in the morning for my frappe and cookies lol. Thank you so much for you all having such big hearts and making this McDonald's way better then the rest lol

Atmosphere: 5

Food: 5

Service: 5

Amy Merritt

This McDonald’s is the worst I’ve ever seen. The crew is so disrespectful and so horrible. We waited over 25 minutes and nothing. The girl that helped us was rolling her eyes ass being snooty. She’s like some 17 year-old girl and then the management was no help I had to Tell them I wanted a refund for waiting here so long and for what we had to put up with cause they still didn’t have our food ready and then they said we wouldn’t get it and I was like no that’s not how it’s gonna go. I will call your corporation. This McDonald’s is the absolute worst. I’ve ever dealt with an I’ve dealt with some pretty crappy customer service.

Atmosphere: 1

Food: 1

Service: 1

Andrew Miller

What more can be said other than it's a McDonald's. The one thing I can definitely say negatively about this particular location is that their customer service leaves a lot to be desired. If you are not doing business at the kiosk, good luck doing business at all. Every time I need something at the counter after my order at the kiosk, I am ignored at the front counter. It feels almost as if my business is an inconvenience to them. Otherwise, it is your standard decent greaseball food.

Atmosphere: 5

Food: 3

Service: 1

Jancy Gonzalez

Stood there over 15 min untill I had to tell them Im there to pick up a order customer service non-existent here.

Atmosphere: 1

Food: 2

Service: 1

Christian Valoe Hannesschlaeger

A great concept works everywhere.

Atmosphere: 5

Food: 5

Service: 5

Mitchelle

Amazing staff

Atmosphere: 5

Food: 5

Service: 5

Shell Vara

After our experience there this evening 5/30/2025, I will not visit this location in the future . My daughter was in the middle of paying for our order with gift cards when they turned the kiosk off. Our order and payment were then lost, but the cards now have a $0.00 balance on them when they should each have $10.00. Trust me, if I could give a 0 star review I would. So now we are out $30.

Kelly Remmem

This location has never steered me in the wrong direction. Coffee is always fresh and hot. Fried are always fresh and the best and all the rest of my food is always made to perfection with requests for customizations.

[¿Smol_Bean?]

I stopped by this McDonalds and they had their lobby decorated incredibly. They were celebrating the chicken strips returning. I had a small meal and ate it there and enjoy their welcoming environment.

Atmosphere: 5

Food: 5

Service: 5

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