What's the purpose of the online order? If every time I come here, I have to sit and wait for my order in another line Online order is useless if the convenience is not there.
Atmosphere: 1
Food: 1
Service: 1
Rasta Rich
Incompetent employee made me pay twice knowing apple pay doesn't work at the first window. When I called the lady Lauren was rude said they cant refund my money, and now I have to make a dispute with my back. No attempt to make it right or apologize for their mistake. Why I stay away from this place in the first place.
Atmosphere: 1
Food: 1
Service: 1
NewDadWhoDis
Blackened chicken sandwiches and what $4 gets you for a side of bacon for your kiddos. I don't think I've ever seen a McDonald's be this stingy with that side item. This place used to have a real problem with getting our order right too. It's unfortunate this is the closest one to us, because we avoid it as much as possible nowadays.
Atmosphere: 3
Food: 1
Service: 2
Jazzy E
If you can’t hire ppl to do basic math or atleast not hit the button on the screen or assume how much cash I give you. You prolly shouldn’t hire them.
Service: 1
Victor Becerra
Terrible service don’t come here workers are lazy
Atmosphere: 1
Food: 1
Service: 1
Josiah Tubbs
Worst service experience I’ve ever had at a McDonald’s. The kiosk was not working and the staff acts like you don’t exist. I will go to the Dairy Queen a block away next time.
Atmosphere: 1
Food: 2
Service: 1
Tarja Coreas
I’m disappointed 😔
Parking: I’m in my room sleeping oh nooo my mommy said no McDonald
Kid-friendliness: Me happy meal yayyyyyyyyyyyyyy
Atmosphere: 1
Food: 1
Service: 1
James Sisk
Missing items in multiple orders and the kids can't even get toys in the kids meals anymore. This place has terrible service and it's been getting worse. This place will always be a last resort for me and my family.
Atmosphere: 1
Food: 1
Service: 1
Magical Unicorn
With five other McDonald's locations within an 11-minute drive (3.4 miles), all of which are significantly better, why subject yourself to this utterly abysmal establishment?
Locations nearby and their ratings as of 2/12/2025:
316 SW Everett Mall Way, Everett, WA 98204 (🌟: 3.4 👥: 2K people 🚗: 7 minutes/2.5 miles)
3316 132nd St SE, Mill Creek, WA 98012 (🌟: 3.7 👥: 1.1K 🚗: 7 minutes/2.7 miles)
16320 Bothell Everett Hwy, Mill Creek, WA 98012 (🌟: 3.6 👥: 1.6K 🚗: 9 minutes/3.4 miles)
14923 Hwy 99, Lynnwood, WA 98037 (🌟: 3.5 👥: 1.1K 🚗: 10 minutes/3.4 miles 🚗)
Atmosphere: 1
Food: 1
Service: 1
Acacia Ripley
This McDonald's location is, hands down, the worst I've ever visited. Several issues contributed to this terrible experience.
First, the large woman who manages the restaurant on Wednesday nights is a complete and total tyrant, creating a hostile and uncomfortable environment. The staff clearly appear nervous and afraid of her, which is incredibly unsettling.
Second, her approach to customer service is non-existent; she is exceptionally rude and shows no concern for customer satisfaction.
Third, the food quality is abysmal. The fries were cold the moment I received them. This is unacceptable.
Fourth, the restaurant's policy on sauce is misleading and frustrating. While the McDonald's app indicates that sauces are free (as is standard at most locations, excluding those that clearly list a charge during the ordering process), this location does not provide them without charge. There is no signage to indicate this policy, and no charge appears on the app. This leads customers to believe they will receive sauce with their meal, only to discover they must choke down the poorly cooked, cold food without it.
Overall, I am extremely disappointed with every aspect of this experience. The manager's behavior is appalling, and I feel particularly sorry for the kind employee who tried to be helpful but was clearly intimidated by her. Even though I live only a couple of minutes away, I will not be returning to this location. I would rather drive further to a different McDonald's.
They park you every time if your food isn't ready right away in order to make their drive thru times look better. They do it even if there's no other cars in the drive thru. It's frustrating.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheeseburger, Mcdouble, Quarter Pounder with Cheese, Sausage
Harry Greenleaf
This McDonald’s cares about their statistics more than you. If you try to pick up your food in the drive through window, they will tell you there is a scanner affecting their stats. If you refuse to pull into a parking spot, they’ll refund your order and treat you like crap. They don’t care about their customers at all. Tonight they told me it’ll be 10 minutes to get me a mcchicken sandwich when no one was behind me in line. Do better!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
B G
First, they didn't give me the correct amount of honey packets, and then the oreo mcflurry was not mixed at all. They also were very rude to my friend for no reason.
Atmosphere: 1
Food: 3
Service: 1
Jacob Day
order three sandwiches in the drive thru and then sit in the parking lot for 20 minutes while everyone behind me gets their food. pathetic service
Alan
I ordered from here on uber eats. The drink I ordered was a French vanilla iced coffee, but there was no vanilla in it. How do you screw that up? It’s literally in the name of the drink
What's the purpose of the online order? If every time I come here, I have to sit and wait for my order in another line Online order is useless if the convenience is not there.
Atmosphere: 1
Food: 1
Service: 1
Incompetent employee made me pay twice knowing apple pay doesn't work at the first window. When I called the lady Lauren was rude said they cant refund my money, and now I have to make a dispute with my back. No attempt to make it right or apologize for their mistake. Why I stay away from this place in the first place.
Atmosphere: 1
Food: 1
Service: 1
Blackened chicken sandwiches and what $4 gets you for a side of bacon for your kiddos. I don't think I've ever seen a McDonald's be this stingy with that side item. This place used to have a real problem with getting our order right too. It's unfortunate this is the closest one to us, because we avoid it as much as possible nowadays.
Atmosphere: 3
Food: 1
Service: 2
If you can’t hire ppl to do basic math or atleast not hit the button on the screen or assume how much cash I give you. You prolly shouldn’t hire them.
Service: 1
Terrible service don’t come here workers are lazy
Atmosphere: 1
Food: 1
Service: 1
Worst service experience I’ve ever had at a McDonald’s. The kiosk was not working and the staff acts like you don’t exist. I will go to the Dairy Queen a block away next time.
Atmosphere: 1
Food: 2
Service: 1
I’m disappointed 😔
Parking: I’m in my room sleeping oh nooo my mommy said no McDonald
Kid-friendliness: Me happy meal yayyyyyyyyyyyyyy
Atmosphere: 1
Food: 1
Service: 1
Missing items in multiple orders and the kids can't even get toys in the kids meals anymore. This place has terrible service and it's been getting worse. This place will always be a last resort for me and my family.
Atmosphere: 1
Food: 1
Service: 1
With five other McDonald's locations within an 11-minute drive (3.4 miles), all of which are significantly better, why subject yourself to this utterly abysmal establishment?
Locations nearby and their ratings as of 2/12/2025:
316 SW Everett Mall Way, Everett, WA 98204 (🌟: 3.4 👥: 2K people 🚗: 7 minutes/2.5 miles)
3316 132nd St SE, Mill Creek, WA 98012 (🌟: 3.7 👥: 1.1K 🚗: 7 minutes/2.7 miles)
3717 Harbour Pointe Blvd SW, Mukilteo, WA 98275 (🌟: 3.6 👥: 1.6K 🚗: 11 minutes/2.8 miles)
16320 Bothell Everett Hwy, Mill Creek, WA 98012 (🌟: 3.6 👥: 1.6K 🚗: 9 minutes/3.4 miles)
14923 Hwy 99, Lynnwood, WA 98037 (🌟: 3.5 👥: 1.1K 🚗: 10 minutes/3.4 miles 🚗)
Atmosphere: 1
Food: 1
Service: 1
This McDonald's location is, hands down, the worst I've ever visited. Several issues contributed to this terrible experience.
First, the large woman who manages the restaurant on Wednesday nights is a complete and total tyrant, creating a hostile and uncomfortable environment. The staff clearly appear nervous and afraid of her, which is incredibly unsettling.
Second, her approach to customer service is non-existent; she is exceptionally rude and shows no concern for customer satisfaction.
Third, the food quality is abysmal. The fries were cold the moment I received them. This is unacceptable.
Fourth, the restaurant's policy on sauce is misleading and frustrating. While the McDonald's app indicates that sauces are free (as is standard at most locations, excluding those that clearly list a charge during the ordering process), this location does not provide them without charge. There is no signage to indicate this policy, and no charge appears on the app. This leads customers to believe they will receive sauce with their meal, only to discover they must choke down the poorly cooked, cold food without it.
Overall, I am extremely disappointed with every aspect of this experience. The manager's behavior is appalling, and I feel particularly sorry for the kind employee who tried to be helpful but was clearly intimidated by her. Even though I live only a couple of minutes away, I will not be returning to this location. I would rather drive further to a different McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They park you every time if your food isn't ready right away in order to make their drive thru times look better. They do it even if there's no other cars in the drive thru. It's frustrating.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Cheeseburger, Mcdouble, Quarter Pounder with Cheese, Sausage
This McDonald’s cares about their statistics more than you. If you try to pick up your food in the drive through window, they will tell you there is a scanner affecting their stats. If you refuse to pull into a parking spot, they’ll refund your order and treat you like crap. They don’t care about their customers at all. Tonight they told me it’ll be 10 minutes to get me a mcchicken sandwich when no one was behind me in line. Do better!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Mcchicken
First, they didn't give me the correct amount of honey packets, and then the oreo mcflurry was not mixed at all. They also were very rude to my friend for no reason.
Atmosphere: 1
Food: 3
Service: 1
order three sandwiches in the drive thru and then sit in the parking lot for 20 minutes while everyone behind me gets their food. pathetic service
I ordered from here on uber eats. The drink I ordered was a French vanilla iced coffee, but there was no vanilla in it. How do you screw that up? It’s literally in the name of the drink
Food: 3
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