Red Robin Gourmet Burgers and Brews

Meh. Food isn’t that great and the people working there don’t want to be.
One perk is the “bottomless salad” you can get now instead of fried

Atmosphere: 2

Food: 2

Service: 2

Seated immediately and the server was able to change the TV to the game we wanted to watch. Kids loved the kids menu. Limited gluten free options, but the food is consistent with the franchise. Enjoyed our visit, and our server Heidi was great!

Atmosphere: 5

Food: 5

Service: 5

Imagine going to a restaurant at 530 in the evening and being told there's no one there to serve you so you have to sit and wait. When there was no more than 3 people at said restaurant.

Atmosphere: 1

Food: 1

Service: 1

I spent at least $40 for cold soggy food and I had to sit in my car for 30 minutes. The waitress was nice who came out and gave me the food, but I would never eat here again!!!

Atmosphere: 2

Food: 1

Service: 4

Online order didn't work. When I arrived, Ms. Audrey helped me with my order. Got it fixed and replaced the right way. Absolutely wonderful customer service. Great job on fixing the online screw up

Atmosphere: 5

Food: 5

Service: 5

Red Robin service and food used to be great 10-15 years ago . Now the wait time is long , sometimes forgotten . Food is more often then not cold or lukewarm warm . This restaurant has gone down and it’s sad because it used to be my favorite place to have a great burger on a Friday night .

Atmosphere: 3

Food: 2

Service: 2

Can't go wrong with unlimited sides and tasty burgers 😋

Atmosphere: 4

Food: 4

Service: 4

I made an order and accidentally chose this location. Although it took me 30 minutes to get there. I called and asked for a refund, to which they said that since I paid with a gift card, they do not know how to make a refund. I said that I will come. When I arrived, they said that someone had already taken my order, later that it could not be made. I will never order food here again.

Atmosphere: 1

Food: 1

Service: 1

Food was great, service was awesome, thanks to Heidi our server and Mike the manager. Great place.

Atmosphere: 5

Food: 5

Service: 5

We went in today, on a Sunday at 1 pm. The restaurant was more than half empty. Was waited over 10 minutes for the host to even greet then she went to clean a table and then took the phone call. There was zero manager present and a whole door way full of customers. Horrible experience.

Atmosphere: 1

Service: 1

Daniela, Norah, Alex and Shainia made my food. Best meal ive ever had. thank you very much.

Atmosphere: 5

Food: 5

Service: 5

Felt like we were in a dirty bar. Would not recommend.

Atmosphere: 1

Food: 3

Service: 2

We ordered 2 blta croissants and this is apparently what they think a blta is.. No bacon, no avocado and where is the mayo? For what we paid for this, its ridiculous!

Food: 1

Great place great staff, super clean environment. My burger had mayo on every layer🤮. It’s a bun dressing not an entire burger coating.

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Always Order the Fries

Picked up a to go order today at 7:20pm (July 11th) and on my way out of the store my husband, toddler and I heard a manager yelling and swearing at their employee in the back covered “break” area outside. He was yelling obscenities and telling the staff member to get back inside. His yelling was so loud it made us all jump. If this is the kind of managers/leaders Red Robin hire, who yell and swear at their staff, then we do not support this company. This behavior is 100% unacceptable in 2025. Be better, Red Robin. And to that one team member/manager who is yelling and swearing at his staff - you are a terrible leader (you know your staff probably hate you) and you need therapy. You’ll become a better leader once you learn how to manage your emotions.