Next to a busy road. Ordering over a poor speaker he kept saying what what cant hear you it was annoying. But the food was amazing so it was an alright out come. They could of done a little better.
Atmosphere: 1
Food: 5
Service: 1
Tanya Hines
I come here because my kids love sonic but not once have I ever came away with a complete correct order. I drive minimum 25 mins each way and each visit I spend minimum $65 and to not have even a correct drink makes me want to go elsewhere to spend this kind of money on a few burgers . I will also add yesterday , the slush was not only incorrect flavor I ordered but was a sugar free drink ( I did NOT order and gave my daughter stomach issues.
Atmosphere: 1
Food: 1
Service: 1
Michael Reeves
Fine but the milkshake half price deal they have at most sonics year round this particular sonic for some reason has only during the summertime ☹️ also this is minor I guess but just was kind of weird is they didn't provide a spoon or straw. IDK. This was a strange interaction
Britt Taylor
930 am on a Sunday and Noone at the counter. No intercom service. Failure in service.
Atmosphere: 1
Food: 3
Service: 1
William Barnes
The late night staff customer service sucks. It’s just a bunch of little kids running a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Cole Grue
Triple bacon smash burger!
Atmosphere: 4
Food: 4
Service: 4
Bentley Krofchek
5 dolars for a small cup of ice cream that is 3x3x4 in size
Atmosphere: 1
Food: 2
Service: 2
Ca Ko
Take out..
Wise Hobbies
Absolutely the worst. I waited for **over an hour** and they still didn’t bring out my food. By the time I finally got it, the burger was soggy and the ice in the slush had completely melted. The service is unbelievably slow, the ordering system is a complete disaster, and the staff clearly doesn’t care. This is by far the worst fast food place I’ve ever been to. I will never come back here and I will never use Sonic again.
Atmosphere: 1
Food: 1
Service: 1
angelica loehr
I just placed an order in one of their stalls at this location and waited 30 minutes for my food before finally going in and confronting them and they told me that they gave someone else my wrong order and so that they were going to re-ring me up and have me pay at this point after all this waited time due to their mistake they should have given me my order for free. Huge waste of time horrible management will no longer be going here.
Horrible experience, they “shut the machines” off early and refuse to service anyone that doesn’t come an hour before closing. I’ve worked fast food before and you’re not supposed to shut the machines off until AFTER close. The manager is extremely rude and condescending as well.
Atmosphere: 1
Service: 1
Cooper Gilbert
absolutely the worst service I've ever received from any fast food...make that anywhere. No apologies for not getting us our food for over 57 minutes. Yep you read that right 57 minutes. We parked and ordered, after ordering a couple of employees left, walked to their car parked in the mobile order area and left. We figured maybe a 20 minute wait as the drive thru was busy, nope, nothing. We pressed the red button to get assistance and we were told that the pull up area was closed, we tried to let her know that we never received our order, when doing so she said someone would be right there. Another 13 minutes went by. Nothing. A guy brought us most of our food. Cold. Slushy melted. We told the guy we were missing a shake and some other food, he said he'd be right back. 18 minutes later we get our shake.
This isn't unusual for this place. Just a completely horrible place to ever pick up. Reviews of this place are horrible, listen to them. Whole location should be flipped.
Atmosphere: 2
Food: 1
Service: 1
Stephanie Watson
Parked in a stall, waited for about 15 mins even had staff walk passed me before someone finally awnsered and said drive through only, why couldn’t the employee bringing food out say that????
Poor customer service.
Atmosphere: 1
Service: 1
Josh Casson
The service is very slow, the people look like they hate their jobs and the three times we’ve been there our orders were wrong. The most recent time they said they’d remake it. Ten minutes later we had to buzz them again because they forgot. One of the problems was we ordered sweet tea and got unsweetened, they fixed it by adding a bunch of chunky sugar. Horrible.
Atmosphere: 1
Food: 2
Service: 1
Donna Filbert
Everett Sonic. Drive thru line was out to the road. Trash everywhere, trash cans over flowing, line moved very slow. Asked for fries twice and didn't get them. I get more than likely they are mostly teenagers working and it's not their dream job. Needs to managed better. We will pass if ever back in that area.
Next to a busy road. Ordering over a poor speaker he kept saying what what cant hear you it was annoying. But the food was amazing so it was an alright out come. They could of done a little better.
Atmosphere: 1
Food: 5
Service: 1
I come here because my kids love sonic but not once have I ever came away with a complete correct order. I drive minimum 25 mins each way and each visit I spend minimum $65 and to not have even a correct drink makes me want to go elsewhere to spend this kind of money on a few burgers . I will also add yesterday , the slush was not only incorrect flavor I ordered but was a sugar free drink ( I did NOT order and gave my daughter stomach issues.
Atmosphere: 1
Food: 1
Service: 1
Fine but the milkshake half price deal they have at most sonics year round this particular sonic for some reason has only during the summertime ☹️ also this is minor I guess but just was kind of weird is they didn't provide a spoon or straw. IDK. This was a strange interaction
930 am on a Sunday and Noone at the counter. No intercom service. Failure in service.
Atmosphere: 1
Food: 3
Service: 1
The late night staff customer service sucks. It’s just a bunch of little kids running a restaurant.
Atmosphere: 1
Food: 1
Service: 1
Triple bacon smash burger!
Atmosphere: 4
Food: 4
Service: 4
5 dolars for a small cup of ice cream that is 3x3x4 in size
Atmosphere: 1
Food: 2
Service: 2
Take out..
Absolutely the worst.
I waited for **over an hour** and they still didn’t bring out my food.
By the time I finally got it, the burger was soggy and the ice in the slush had completely melted.
The service is unbelievably slow, the ordering system is a complete disaster, and the staff clearly doesn’t care.
This is by far the worst fast food place I’ve ever been to.
I will never come back here and I will never use Sonic again.
Atmosphere: 1
Food: 1
Service: 1
I just placed an order in one of their stalls at this location and waited 30 minutes for my food before finally going in and confronting them and they told me that they gave someone else my wrong order and so that they were going to re-ring me up and have me pay at this point after all this waited time due to their mistake they should have given me my order for free. Huge waste of time horrible management will no longer be going here.
Service: 1
Restaurantji Recommends
Horrible experience, they “shut the machines” off early and refuse to service anyone that doesn’t come an hour before closing. I’ve worked fast food before and you’re not supposed to shut the machines off until AFTER close. The manager is extremely rude and condescending as well.
Atmosphere: 1
Service: 1
absolutely the worst service I've ever received from any fast food...make that anywhere. No apologies for not getting us our food for over 57 minutes. Yep you read that right 57 minutes. We parked and ordered, after ordering a couple of employees left, walked to their car parked in the mobile order area and left. We figured maybe a 20 minute wait as the drive thru was busy, nope, nothing. We pressed the red button to get assistance and we were told that the pull up area was closed, we tried to let her know that we never received our order, when doing so she said someone would be right there. Another 13 minutes went by. Nothing. A guy brought us most of our food. Cold. Slushy melted. We told the guy we were missing a shake and some other food, he said he'd be right back. 18 minutes later we get our shake.
This isn't unusual for this place. Just a completely horrible place to ever pick up. Reviews of this place are horrible, listen to them. Whole location should be flipped.
Atmosphere: 2
Food: 1
Service: 1
Parked in a stall, waited for about 15 mins even had staff walk passed me before someone finally awnsered and said drive through only, why couldn’t the employee bringing food out say that????
Poor customer service.
Atmosphere: 1
Service: 1
The service is very slow, the people look like they hate their jobs and the three times we’ve been there our orders were wrong. The most recent time they said they’d remake it. Ten minutes later we had to buzz them again because they forgot. One of the problems was we ordered sweet tea and got unsweetened, they fixed it by adding a bunch of chunky sugar. Horrible.
Atmosphere: 1
Food: 2
Service: 1
Everett Sonic. Drive thru line was out to the road. Trash everywhere, trash cans over flowing, line moved very slow. Asked for fries twice and didn't get them. I get more than likely they are mostly teenagers working and it's not their dream job. Needs to managed better. We will pass if ever back in that area.
Atmosphere: 1
Food: 2
Service: 1
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