Tokyo Teriyaki & Wok

They have really gone downhill with the new owners so i stopped coming here for a couple years but gave them another chance today and they are worse than before! They used to serve your food on a real plate with real utensils now you get a plastic box with a tiny plastic fork, I prefer fountain soda but they said it doesn't work so I get a plastic bottle of soda, food was OK but the portions seem to have shrunk and they won't accommodate any special dish requests like they used to, I'm here in the middle of lunch hour and there is 1 other person here, this place used to be packed during lunch so what does that tell you, plus their prices have gone way up, I think I used to pay like $14 and today it was $21 for 1 entree and a drink. Guy at the counter seemed very annoyed that i couldnt understand his English because of his thick accent, I won't be back.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Teriyaki Chicken

The old man at the register was terrible to a kid who was in front of us who was having trouble with the card reader. Yelling at him to do it right. It would have taken him just a few seconds to help the kid.

Atmosphere: 1

Food: 4

Service: 1

Fell in love with this place when we first moved to the area 7 years ago! We even call it teriyaki Fridays and consistently order our katsup, spicy chicken and yakisoba 5 stars. The only place that actually makes it spicy!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Katsu, Chicken Teriyaki and Gyoza, Teriyaki Chicken

First time at this place. Walked in with the gentleman eating his food. And I said hi, first time here and I chose your place versus next door and he was kind of like so what do you want? Zero customer service. I did not quite understand his card machine for payment. So I took it out too soon. He got upset at that. Accidentally did a second time with the wrong button. Still perturbed and I gave him a dollar tip and it said I'll give you a dollar tip I appreciate it. Not even a thank you or not or knowledge that. I kind of wish I never tipped him. Instead of getting up and bringing me my food which most places do, he sat there eating his food and said your food is at the counter..... you need to have some people skills and appreciation for the people that are paying your light bill in your space rent. 0 atm, no customer service, why bother

Atmosphere: 3

Food: 5

Service: 1

Ordered chicken and prawns, was told they don’t have that. Pointed to menu offering just prawns. Ordered the chicken. After paying I noticed they indeed did offer a chicken and prawns plate on the menu. Didn’t say anything figured I would order it next time. As I was leaving I stopped to add some soy sauce from an empty table and the counter person told me no. Said I had some inside. I said ok can I get some soy sauce to go and he said no that I had some inside.
I asked what his problem was. I tried to order chicken and prawns and he tried to get me to order just prawns then I asked for soy sauce for the rice and he said no.
If I was a patron for dine in, would I have been denied the soy sauce? Should I have just sat down and eaten from my to go box and added the soy sauce? He just shook his head at me. I closed the food container and left it on the counter. I’d rather waste the money than not enjoy the food.

Service: 1

2nd bad experience here. Service is horrible, guy who is owner is short and rude. Snaps at you and acts like he’s better than everyone else. Do not recommend coming here whatsoever. Much better places all around this place

Atmosphere: 3

Food: 1

Service: 1

First time coming in for lunch and was pricey and the bubble tea tastes weird. Appetite was lost after seeing roaches crawling and the owner not really caring when we told him they had roaches. Just said ok and kept Doing what he was doing when the roach was just chillin. Won’t be back

Atmosphere: 1

Food: 1

Service: 1

45$ for two meals brought tears to my eyes. Prices not being on the menu should have been enough of a red flag. Guy at the fronts English isn’t very good and he’s a little confrontational. Bland food, just go to chops lol.

Atmosphere: 3

Food: 1

Service: 1

This place is getting worse and worse

Super yummy food! I’ve been coming here for years and never had a bad experience. Im shocked to see so many bad reviews.

Atmosphere: 5

Food: 5

Service: 5

My partner amd I got sick from eating here. Both ended up being in the bathroom for quite a while after eating the food here. Do not order here unless you want food poisoning! Also surprisingly expensive.

Food: 1

Service: 2

Extremely mediocre food. Prices go up seemingly every month. Quality is very mid at best. Place has really gone downhill since covid. Tables usually sticky and bathroom dirty.

Atmosphere: 2

Food: 3

Service: 2

Food was ok, but $24 for lunch was just too much. One tiny cup of teriyaki sauce was too little, so i asked for another tiny cup. Extra 80 cents. And the guy at the counter was rude to not only me but also my two coworkers. For that price and that treatment.... no.

Food: 2

Service: 1

Looks like owner old man is super mean and super rude. I tried to ask a few questions to order $200 in meals for large group and he kept yelling at about side dishes, he didn't speak English well as I patiently tried to understand him, he just kept getting upset every time we asked a question. SUPER RUDE. We walked out and went next door. The Thai food is next door and much better food and service. Even better next door is also Korean Chops which is great!!!. Do not eat at here at Tokyo Teriaki I am Japanese and this is not how respectful Japanese people usually treat people, plus this Tokyo food sucks and customer service is the worst, LOOK they have the worst reviews around here!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Katsu, Chicken Teriyaki and Gyoza, Chicken Fried Rice, Vegetable Yakisoba, Garlic Chicken, Orange Chicken, Chicken & Beef, Beef Teriyaki, Shrimp Fried Rice, Teriyaki Chicken, Vegetable Tempura, Beef Fried Rice, Broccoli Beef, Egg Roll 2 Piece, Served with Teriyaki Chicken, 12pcs Vegetable Tempura, Avocado, Tempura, Chicken Breast Teriyaki, Mongolian Beef

I can see why nobody was here! Service poor, not friendly at all! Very disappointed in the quality for the $17 I spent on sweet and sour chicken...massive rice, chicken very dry, only 4 pepper chunks, 1-one pineapple piece, and 3 onion pieces!!! VERY VERY disappointing, won't be back for more:-( Also extra 1oz. sauce for rice, teriyaki, not even sweet & sour which is what I ordered!!! I asked the guy if he was having a bad day( I would have understood) and was totally ignored!! No thank you!!!!!

Atmosphere: 1

Food: 1

Service: 1