Five Guys

1928 S Commons SUITE B-1, Federal Way
(253) 839-1425

Recent Reviews

Sort by
christine

Its a Quicker, Fixxer, Fuller

Atmosphere: 3

Food: 5

Service: 5

Grace

got food poisoning from eating here yesterday so there goes my christmas!

Food: 1

Clayton McNerney

Good food but the dining room needs better care. Everytime I'm there I have to clean up the table before I eat.
(Uodate: The dining room was spotless. The burgers, as always, were what I wanted and expected. Love this place. Looking forward to my next visit.)

Atmosphere: 4

Food: 5

Service: 4

Lina Suon

Love their fries 🍟 and shake

Atmosphere: 5

Food: 5

Service: 5

Christina Kim

I’ve always liked Five Guys, but this visit was frustrating because I wasn’t able to get my order entered correctly. I ordered two cheeseburgers “all the way,” but asked to replace the grilled onions with raw onions on both burgers. Somehow the modification kept getting entered incorrectly, even after I tried to clarify multiple times.

It became clear that there was a communication barrier at the register, and despite my efforts to explain the change, the order still wasn’t entered the way I requested. I eventually gave up and accepted it as-is because the interaction was becoming confusing for both of us.

The staff member seemed to be trying, so this isn’t about blaming them personally. But as a customer, it’s disappointing when you can’t get a simple modification applied correctly. I hope the location provides more support or training so order accuracy and communication are smoother. I’d really like to have a better experience next time because the food is usually great.

Atmosphere: 5

Food: 5

Service: 2

Elsa Araujo

Always yummy food and nice staff.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Five Guys Style

David Heard

Always great

Atmosphere: 5

Food: 5

Service: 5

Josefina Jimenez

Great food. Great prices.

Atmosphere: 5

Food: 5

Service: 5

patricia rose

The meat absolutely past expiration. Even cooked, you could tell it wasn’t fresh. Staff seemed to care more about standing around

Atmosphere: 1

Food: 1

Service: 1

Lorraina Hunt

Ordered pickup bacon cheese and little bacon cheese burger with large fries. I don't know what happened but the food was trash. My burger (the little) was all broken up like it wasn't a full patty... bite size pieces of burger or something and had a crazy ratio of toppings/sauce. Also we ordered a large fry and definitely didn't get the usual amount they tasted fine though at least. My husband said his Burger was bad as well.Really sad because I've always loved five guys but never again!

Food: 1

Michael Oziel

Great burger as usual,couldn't finish, I had ordered the bacon cheeseburger, I think next time I'll get a jr burger.

Food: 5

Service: 5

KC

I'm unapologetic about this...they just make the best tasting burgers. Literally as simple a burger as you can get while still tasting great.

Atmosphere: 5

Food: 5

Service: 5

Stephen Long

I had a bacon cheeseburger and made it a lettuce wrap. I added jalapeno, mushrooms, onions, tomato and nacho l mayo. The ingredients were fresh, and the burger patties had a clean grilled/charred flavor with a hint of salt.

It was a good meal and the free peanuts made for a nice side.

Atmosphere: 3

Food: 4

Service: 4

Nainai Lin

Had a great experience at Five Guys today. The lady with black glasses greeted us with a big smile when we walked in. The order went smoothly and the food was delicious. Highly recommended this place.

Atmosphere: 5

Food: 5

Service: 5

Mary B

The staff here are so kind!! They make sure to greet everyone that walks in the door in a very warm and welcoming manner. The food came out quick and was absolutely delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Large Fries

Loading...