IHOP

178 SW Campus Dr, Federal Way
(253) 661-7300

Recent Reviews

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Marvin Sanders

This was my first time eating at this location. It was good as far as available parking out front, available seating inside and service. The atmosphere was pleasant. The Reed I ordered was subpar, which was the breakfast sampler platter, everything was good on it except the serving of ham. Apparently, they did a major cutbacks on the ham portions because I only ended up with two small triangle, cut pieces of ham, instead of the original portion of the whole piece of ham. And for that, I gave them four stars out of five. Other than that, this is a very pleasant, cozy quiet Out of the way place to have dinner.

Atmosphere: 5

Food: 4

Service: 5

강재현

24h opens

Atmosphere: 4

Food: 4

Service: 5

Janeen M

IHOP is always solid for breakfast you pretty much know what you're going to get the pancakes are always nice and fluffy and it's easy and quick casual dining. It's great for kids and who doesn't love all day breakfast.

Atmosphere: 4

Food: 4

Service: 4

Tammi Johnson

so many sugar filled items on the menu

Atmosphere: 5

Food: 3

Service: 5

Alan Unis

This is the cleanest and nicely maintained IHOP I've ever seen. Service was great!

Atmosphere: 5

Food: 5

Service: 5

Paul St.john

Friendly staff and food was good

Atmosphere: 5

Food: 5

Service: 5

Lluvia riveros

Absolutely unacceptable service.

I understand that people have bad days, we all do. But when you’re working in a restaurant, taking your bad day out on customers is not okay. Our server, Dulce, had one of the worst attitudes I’ve ever experienced in any restaurant.

I asked for a cup of coffee, and the cup she brought out had a lipstick stain on it. When I politely asked for a clean cup, she got visibly irritated, like I was inconveniencing her by expecting a clean dish. Then I asked her to wipe down the seat next to me that she had just spilled water on, and again she acted annoyed, like I was asking for too much.

She would come around here and there to check on us, but every time we actually needed something, her attitude got worse. If I reminded her of something she forgot, she would get even more irritated, to the point where she rolled her eyes at me. Completely unprofessional.

What really made me mad was how fake she became once it came time to pay. Suddenly she was all smiles, hoping for a good tip. We didn’t leave a generous one, and her attitude flipped again. I asked her for a to-go box, and she handed it to me in such a rude, disrespectful way. Like she was mad that she didn’t get a tip she clearly didn’t earn.

Even my family felt the tension she was putting off. The energy was uncomfortable the entire time, we were just trying to enjoy a meal and instead felt like we were walking on eggshells around someone who clearly didn’t want to be there.

It was honestly frustrating to sit through a meal and feel like I was being treated like a burden the entire time. Dulce wasn’t having a bad day, she was just being flat-out disrespectful, and then getting upset at the consequences of her own behavior.
No stars

Atmosphere: 1

Food: 5

Service: 1

Kathy Hollywood

I was coming to town for my son's wedding and needed a place to invite 21 relatives for a Sunday breakfast. A few weeks in advance I called a dozen local restaurants, and the Federal Way IHOP welcomed us. Kayla booked us and delivered! Upon arrival, Fernando, the manager, introduced himself to me and directed us to our pre-set tables. Dulce was our server and she immediately made us feel at home. Food came out quickly and was hot and delicious. As we continued to order more, Dulce and the kitchen staff kept up. We were all loving the efficient service, friendly staff, great food, and comfortable surroundings. It couldn't have been any nicer. I was so pleased and relieved at how great our experience was! The hostess even took a group photo for us outside. I will be sure to visit this IHOP whenever I am in town. They are top notch!

Atmosphere: 5

Food: 5

Service: 5

glaucia brito

Brittney was amazingl
It’s a nice place for breakfast lunch or dinner!
Good price!!

Atmosphere: 5

Food: 3

Service: 5

Robert Hartle

I had a blueberry pancake combo and I loved it. The pancakes were amazing.

Atmosphere: 5

Food: 5

Service: 4

Charles Conger

Next time they want to talk behind someone's back in another language make sure that person doesn't understand it when you're sitting there say that the guy that has the red jacket smells like cigarettes he ain't going to give me a tip that's the reason why I didn't give you a tip

Atmosphere: 1

Food: 1

Service: 1

Michael McKnight

Food was outstanding, service was good, but nothing special, atmosphere was good.

Atmosphere: 4

Food: 5

Service: 4

Franci Warner

Traditional breakfast, lunch and dinners. Great service.

Atmosphere: 4

Food: 4

Service: 4

Tony Tony

Great place for breakfast, amazing service and delicious food 😋. I recommend you will love everything and the prices are affordable

Atmosphere: 4

Food: 5

Service: 5

jan

We were catching up with activities in our lives eating a leisurely meal over a hour and half enjoying our time. Our waitress kept coming to the table to pick up a dish, paper, whatever and we did not pick up on her clue for us to be done. She then came back to us saying we needed to leave as there was a line waiting to be seated. We did get up to leave and on our way out there were 6 empty tables on the side where we were eating and no line of people waiting. Even left a generous tip as I knew we would be chatting. Not coming back to this restaurant

Atmosphere: 1

Food: 4

Service: 1

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