Just wanted to leave a review for Katie. Got there at 5 am and she was so nice, so pleasant! It was unexpected not only for a drive-through but also for 5 am. The cook was also awesome, didn't get her name but everything was done quickly and correctly. I appreciated this interaction, good way to start a Friday morning! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Lee Briola
Drive-thru was really slow. Window attendant seemed lost. 3 items in the order and 1 of them was wrong. Oh, well. Hard to get it right, I guess.
Food: 5
Service: 3
Sean whelan
night staff was very friendly.
Atmosphere: 3
Food: 3
Service: 5
Kristy Richardson
Location was closed with no signage posted and app was not turned off. Impossible to get refunds from this franchise. If zero stars were available that is what they would get. Food never received nor contacted from owners or managers to solve the situation.
Atmosphere: 1
Food: 1
Service: 1
Tanya Petrov
Horrible. I stopped buying Jack in the Box a while back, decided to grab some breakfast. I got half an egg on my sandwich. Sandwich was all greasy
Atmosphere: 1
Food: 1
Service: 1
Jeannie
Buttery smash jack Best ever burger
Food: 5
Service: 5
Travis Cardona
Quick and fast drive thru service.
Food: 4
Service: 4
Savi
Takes to long and the staff are rude
Cheesetooth
This store closes at random times that do not match their hours. I tried eating there three different times between the hours of 5pm and 7pm and the doors are always locked.
Don’t waste your time going here.
Atmosphere: 1
Food: 1
Service: 1
Nicole Martin
I wanted to dine in but the lobby area was very filthy and there was no juice in the lobby fountain machines. I didn't even feel welcomed to sit and stay there. It was as tho they didn't want no customer sitting because they left it filthy not calling an extra person to only keep the lobby clean. There were only 2 people working and it was ridiculous. Being clean is the most important part of restaurants the food was good but I will not come back because I don't like filth and no drinks in the lobby fountain. I wanted to dine in but I changed my mind and ate in my car instead smh
Parking: They need to do better if they're gonna be expensive. It's located in Federal Way Washington
Who TF doesn't automatically add sweet and sour sauce to an order of egg rolls since it's not in the sauce list on the app
Service: 1
Barbara Kolvick
We ordered late night munchies boxes for delivery from the website. Total was $39.38. Someone from Doordash delivered our order. However, we were given the wrong order. The delivery person said they had to wait over 10 minutes to get the order. They said we could get a refund right away & could reorder thru the door dash app. But, when I tried, I was told since we ordered from Jack in the box website, doordash was not the ones to refund us. It would have to go thru jack in the box. It been 14 days and we're still trying to get our refund. I've filled out the form regarding this 5 times on the website, and still nobody has contacted me. They also do not answer their phone. We've left messages there as well. I don't drive, but I'll try taking an Uber to the store our order was placed at. Based on our experience so far, I don't know if going there will help at all. And, I'm sure that they won't reimburse the $24-$26 that it will cost me for the Uber round trip. That would bring my total cost to about $65 for an order that I didn't receive. Come on, Jack. You can do better.
Atmosphere: 1
Food: 1
Service: 1
paulo sanchez
Is nesty
Atmosphere: 1
Food: 2
Service: 2
Allie Montechelle
I don’t know what’s up with these fast food places lately but if you’re gonna charge an arm and a leg for a meal, can we at least have it be fresh? Or how about, hot??! I paid $19 and some change for this meal! ordered a number two medium size with a water. I received a large and the cheese on my burger wasn’t even melted. I’m pretty sure those are cooked to orders. And the top of my bun was so hard. I literally didn’t even eat it. I just took it off completely. $20 used to be able to buy two or three meals at Jack-in-the-Box. It’s ridiculous!
Food: 1
Service: 1
Tanya Goodier
Friendly staff. Clean and tidy restaurant including restrooms.
Just wanted to leave a review for Katie. Got there at 5 am and she was so nice, so pleasant! It was unexpected not only for a drive-through but also for 5 am. The cook was also awesome, didn't get her name but everything was done quickly and correctly. I appreciated this interaction, good way to start a Friday morning! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Drive-thru was really slow. Window attendant seemed lost. 3 items in the order and 1 of them was wrong. Oh, well. Hard to get it right, I guess.
Food: 5
Service: 3
night staff was very friendly.
Atmosphere: 3
Food: 3
Service: 5
Location was closed with no signage posted and app was not turned off.
Impossible to get refunds from this franchise. If zero stars were available that is what they would get. Food never received nor contacted from owners or managers to solve the situation.
Atmosphere: 1
Food: 1
Service: 1
Horrible. I stopped buying Jack in the Box a while back, decided to grab some breakfast. I got half an egg on my sandwich. Sandwich was all greasy
Atmosphere: 1
Food: 1
Service: 1
Buttery smash jack
Best ever burger
Food: 5
Service: 5
Quick and fast drive thru service.
Food: 4
Service: 4
Takes to long and the staff are rude
This store closes at random times that do not match their hours.
I tried eating there three different times between the hours of 5pm and 7pm and the doors are always locked.
Don’t waste your time going here.
Atmosphere: 1
Food: 1
Service: 1
I wanted to dine in but the lobby area was very filthy and there was no juice in the lobby fountain machines. I didn't even feel welcomed to sit and stay there. It was as tho they didn't want no customer sitting because they left it filthy not calling an extra person to only keep the lobby clean. There were only 2 people working and it was ridiculous. Being clean is the most important part of restaurants the food was good but I will not come back because I don't like filth and no drinks in the lobby fountain. I wanted to dine in but I changed my mind and ate in my car instead smh
Parking: They need to do better if they're gonna be expensive. It's located in Federal Way Washington
Atmosphere: 1
Food: 4
Service: 3
Restaurantji Recommends
Who TF doesn't automatically add sweet and sour sauce to an order of egg rolls since it's not in the sauce list on the app
Service: 1
We ordered late night munchies boxes for delivery from the website. Total was $39.38. Someone from Doordash delivered our order. However, we were given the wrong order. The delivery person said they had to wait over 10 minutes to get the order. They said we could get a refund right away & could reorder thru the door dash app. But, when I tried, I was told since we ordered from Jack in the box website, doordash was not the ones to refund us. It would have to go thru jack in the box.
It been 14 days and we're still trying to get our refund. I've filled out the form regarding this 5 times on the website, and still nobody has contacted me. They also do not answer their phone. We've left messages there as well.
I don't drive, but I'll try taking an Uber to the store our order was placed at. Based on our experience so far, I don't know if going there will help at all. And, I'm sure that they won't reimburse the $24-$26 that it will cost me for the Uber round trip.
That would bring my total cost to about $65 for an order that I didn't receive.
Come on, Jack. You can do better.
Atmosphere: 1
Food: 1
Service: 1
Is nesty
Atmosphere: 1
Food: 2
Service: 2
I don’t know what’s up with these fast food places lately but if you’re gonna charge an arm and a leg for a meal, can we at least have it be fresh? Or how about, hot??! I paid $19 and some change for this meal! ordered a number two medium size with a water. I received a large and the cheese on my burger wasn’t even melted. I’m pretty sure those are cooked to orders. And the top of my bun was so hard. I literally didn’t even eat it. I just took it off completely. $20 used to be able to buy two or three meals at Jack-in-the-Box. It’s ridiculous!
Food: 1
Service: 1
Friendly staff. Clean and tidy restaurant including restrooms.
Atmosphere: 4
Food: 4
Service: 5
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