McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
27515 Pacific Hwy S, Federal Way
(253) 529-3982
About McDonald's
Customers' Favorites
McDonald's Reviews
I visited this McDonald’s tonight and I I fell down and hit the table and chairs by the door and no one came over to check on me at all I got up and went to the table where my kids were at and still no one came over when the employee came to give us are food I told him that my ankle was hurting and he did nothing so I told my kids to let’s go I got home and I couldn’t walk and I called the manager and talk to her and all she said is that they are not responsible for anyone...read full review
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
The McDonald's in question is known for its great customer service and fresh food. The drive-thru can sometimes experience backups, but there is plenty of parking available, including handicap spots. This restaurant is also a good option for families, as they are kind to children of all ages and even offer free ice cream cones for kids. The employees are commended for their patience and helpfulness, even going the extra mile to verify orders for delivery. The restaurant is wheelchair accessible with a ramp and handicap tables available. A teenager mentioned feeling comfortable and welcomed during their visit. However, recent experiences indicate occasional issues with the drive-thru system, such as payment errors that can cause delays and frustration. Despite this, the staff generally handles mistakes quickly and efficiently. Customers have noted that the staff is usually quick in service and deals with errors without arguments, maintaining a good environment. The location remains popular for its friendly staff and family-friendly atmosphere.