Starbucks

1301 S 320th St, Federal Way
(253) 839-4999

Recent Reviews

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N P

Came here while in the area and ordered a peppermint white mocha but that’s not what I got. It tasted bitter and burned so I went back and asked that they redo it and that one was not much better. Won’t be back

Atmosphere: 2

Service: 2

Ext S

Really big and spacious Starbucks, nice employees and environment!

Atmosphere: 5

Food: 5

Service: 5

Shane Granger

10/26/24, 4:15pm. Horrible service. Waited over 10 minutes for an iced coffee and still never got it. No communication from any of the baristas and they were only focusing on drive-thru customers. Won't be back.

anastasia hi

I come here all the time and I absolutely love to dine in a welcoming environment with the most delicious drinks served with outmost grace and in a timely manner. I love to indulge in the services of this coffee chain that brings great radiance into my day from their mouth watering baked goods to their perfectly refined drinks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tomato & Mozzarella on Focaccia

Brent Wallace

OMG ⚡️ Horrible iced coffee! Go across the street. First and last time here! 🤢

Atmosphere: 1

Food: 1

Service: 1

Lina Suon

Good people and foods

Atmosphere: 5

Food: 5

Service: 5

Keshone Thigpen

Bre went above and beyond to ensure my drink was made just right. I typically order my drink a bit slushy due to health reasons and I rarely get the drink to my liking. When making my drink bre asked me if it was the right slush and ensured it was to my liking which is something I have never experienced until then and my drink was perfect. I appreciate bre for her customer service to go above and beyond and I enjoyed my drink to the fullest. Thank you bre.

Atmosphere: 5

Food: 5

Service: 5

Christian

This place is sooooo slowwwwww.

Miriam Pike

Does no where in this stupid town let people just buy food and use their bathroom?

Went to this Starbucks after 2 failed attempts to find a bathroom only to find their posted hours were incorrect.

Signed pregnant lady crying in the parking lot.

Atmosphere: 1

Food: 1

Service: 1

Austin Majors

Was supposed to be open until 8:30, but told us at 8 that we could not come in.

Tomasenia Thigpen

They had the most great black person, which was nice and kind ask all the questions made my drink I loved it great experience

Wheelchair accessibility: Yes, the had wheelchair parking

Atmosphere: 5

Food: 5

Service: 5

Nam Vu

I am not sure what is wrong with the Starbucks in federal way… again as I previous mention in Starbucks review down the street near Safeway, the cold foam is sputtering result like the end of a can of whip cream that is almost finished. My last chance is the Starbucks inside target and Safeway (not outside of Safeway). Hopefully they have the consistency that I looked up to Starbucks. I am curious if it is management decision or just employees not knowing how to make the Cold foam. I do know this location was recently renovated so new batch? I know Starbucks makes the thick velvety salted cold foam right as I have gone to other locations such as the one in Bellevue and it’s perfection. Federal way though… disappointed… it was not like this before.

Atmosphere: 2

Food: 1

Service: 1

carolene anthony

This is the slowest Starbucks ever! An employee stood in front of me and took 10 freaking minutes to order her coffee! You WORK HERE! There was a line of 5 ppl trying to GET TO WORK! Mind you I was the first customer in there and it took me 20 minutes to get my coffee and my Venti was actually a Grande the cup was only 3/4 full!!! I need another coffee!

Service: 1

MVH

Very slow service and what I ordered was not complicated.

Atmosphere: 4

Service: 2

Christy Kang

If youre in a hurry, avoid this location! Ordered 30 minutes ago and I get that it's busy but they could have at least acknowledged me while I stood here for 15 minutes trying to get their attention for the order that was in the back. Honestly all the Federal Way locations are busy so they take a while and service is not very friendly, I'd prefer my tacoma starbucks locations. Never been disappointed at any of them!

Atmosphere: 3

Food: 4

Service: 1

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